Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Food Quality
There were numerous complaints about cold, stale, or poorly prepared food, with some customers mentioning that items were missing or incorrect.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.
Management Issues
Many customers expressed dissatisfaction with management, citing poor handling of orders and lack of accountability among staff.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and noted improvements in certain shifts.
JW
Jeff Wilkinson
3 days ago
1.0
Closed for breakfast
DD
Darnekka Davila
4 days ago
1.0
The manager gave me the wrong burger and refused to replace it and was rude and nasty to me and it was my first time here never again I came with the Girl Scouts to make my sales
BM
Benjamin Mitchell
6 days ago
5.0
Honestly, an overall great experience.
Hailey was fantastic. She was super friendly, greeted us right when we walked in, and kept the entire front of house clean the whole time we were there. You could tell she stayed busy and took pride in what she was doing.
We actually went up and ordered twice because the food was so fresh and good. The Jr. Bacon Cheeseburgers were peak today.
And in the words of my 9-year-old daughter: “It was good… like really good. Like really, really good. The only bad thing is they were out of Sprite. But at least they had ginger ale.” 😂
Big shoutout to Hailey for making it a great visit. We’ll definitely be back
HB
Heather Bourbeau
Feb 19, 2026
1.0
If I could give it zero stars I would. Rude workers behind the counter. Go up to ask for something extra and everyone stares at you. No help. Watched some worker pour lemonade out of a cup back into the lemonade container for everyone to drink out of behind the counter. No gloves no nothing. Seems like a health code violation. The guy that’s supposed to be taking orders is wearing ear buds and he is the only one who’s talking to customers. It took him 10 minutes to get my order together. Most of it was pre packaged and it shouldn’t have taken that long. This place sucks
KS
Keiza Santiago
Jan 12, 2026
1.0
Disgusting food! Bread hard as a rock and meat has a nasty smell. Service is terrible as well!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 45 Mars Hill Road?
The drive-thru is open Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.
Does this Wendy's location offer dine-in and drive-thru options?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.
Is Wendy's at 45 Mars Hill Road currently open?
Yes, this Wendy's location is currently open and committed to serving quality food every day.
Can I order Wendy's food online or through an app?
Yes, you can order online via order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
Does this Wendy's location serve breakfast?
Yes, this location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Mars Hill Road?
Wendy's accepts American Express, Discover, Mastercard, Visa, and cash payments.
Where can I find Wendy's menu and nutrition information?
Menu pricing and nutrition details are available on the Wendy's menu website and mobile app, with updated info as you customize orders.
Are there any nearby places I can visit before or after dining at Wendy's?
Yes, nearby places include Publix Super Market at Lost Mountain Crossing for grocery shopping, Mars Hill Community Church for community events, and Piedmont QuickCare for medical services.
Can I find a pharmacy near this Wendy's location?
Yes, Walgreens and Publix Pharmacy at Lost Mountain Crossing are nearby for your pharmacy and beauty supply needs.
What local services are available around Wendy's at 45 Mars Hill Road?
Nearby services include Lost Mountain Express Lube for automotive care, Blue Rhino Propane Exchange, and various professional offices like A&J Computers Inc and T&T Advertising and Promotions.
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