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Wendy's

3.7
(778 reviews)

Business Details

(770) 425-2286

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
45 Mars Hill Road, Powder Springs, GA
30127, United States

Hours

Reviews

3.7
778 reviews
5 stars
336
4 stars
173
3 stars
110
2 stars
42
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Food Quality

There were numerous complaints about cold, stale, or poorly prepared food, with some customers mentioning that items were missing or incorrect.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.

Management Issues

Many customers expressed dissatisfaction with management, citing poor handling of orders and lack of accountability among staff.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted improvements in certain shifts.
  • JW
    Jeff Wilkinson
    3 days ago
    1.0
    Closed for breakfast
  • DD
    Darnekka Davila
    4 days ago
    1.0
    The manager gave me the wrong burger and refused to replace it and was rude and nasty to me and it was my first time here never again I came with the Girl Scouts to make my sales
  • BM
    Benjamin Mitchell
    6 days ago
    5.0
    Honestly, an overall great experience. Hailey was fantastic. She was super friendly, greeted us right when we walked in, and kept the entire front of house clean the whole time we were there. You could tell she stayed busy and took pride in what she was doing. We actually went up and ordered twice because the food was so fresh and good. The Jr. Bacon Cheeseburgers were peak today. And in the words of my 9-year-old daughter: “It was good… like really good. Like really, really good. The only bad thing is they were out of Sprite. But at least they had ginger ale.” 😂 Big shoutout to Hailey for making it a great visit. We’ll definitely be back
  • HB
    Heather Bourbeau
    Feb 19, 2026
    1.0
    If I could give it zero stars I would. Rude workers behind the counter. Go up to ask for something extra and everyone stares at you. No help. Watched some worker pour lemonade out of a cup back into the lemonade container for everyone to drink out of behind the counter. No gloves no nothing. Seems like a health code violation. The guy that’s supposed to be taking orders is wearing ear buds and he is the only one who’s talking to customers. It took him 10 minutes to get my order together. Most of it was pre packaged and it shouldn’t have taken that long. This place sucks
  • KS
    Keiza Santiago
    Jan 12, 2026
    1.0
    Disgusting food! Bread hard as a rock and meat has a nasty smell. Service is terrible as well!

Frequently Asked Questions About Wendy's

Is 45 Mars Hill Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 45 Mars Hill Road?

The drive-thru is open Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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