Wendy's

2.9
1374 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1110 Richard D. Sailors Parkway, Powder Springs, GA
30127, United States

Hours

Reviews

2.9
1,374 reviews
5 stars
336
4 stars
242
3 stars
204
2 stars
156
1 star
436

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of communication.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including flies in the dining area and dirty restrooms.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often exacerbated by understaffing.

Food Quality

Several reviews noted that the food was often cold, overcooked, or not fresh, leading to dissatisfaction with the overall dining experience.
  • AW
    Angelice Wood
    6 days ago
    1.0
    I sat in this drive thru for 20 minutes with no line abs no one infront of me. The person on the speaker kept saying one moment and never returned to take my order
  • CC
    Cedric
    Dec 8, 2025
    2.0
    So drove thru to order a simple chicken sandwich, with bacon, and fries. The person taking my order confirmed this. I pulled up to the window and a different person (manager-shown in back with a black hat) gave me my order with a smile. I pulled in a parking spot to eat but there was no bacon. Proceeded to go back thru drive thru and was told to wait for the replacement sandwich. After 7 minutes the manager comes to my car with a new sandwich however this is spicy. I only noticed it after the first bite burned my throat. Went back in and told manager who apologized as he was counting a money drawer. Then a cook from the back comes out and said I was lying. She actually had the clerk (or he did I willingly-wearing headset) who took my order retrieve it from the trash! They wanted me to see how it looked like it was regular. I was appalled!!!! Then she proceeds to argue with me about the shade of color of the chicken as she lays the meat out on the counter. I asked her to eat a piece, she refused but stood there with her hands on her hips. At this point I had to calm down before I ended up on TikTok! I immediately asked the manager to prepare my sandwich which he happily did, even gave me more fries. I will only be back here when the Manager David is present. WOW🤦🏽‍♂️
  • GT
    Geff E Ternal
    Nov 19, 2025
    5.0
    I enjoyed my food and service was fast enough. I'm satisfied with my visit and order.
  • TH
    The HOWARD
    Nov 12, 2025
    1.0
    11/12/25 Came thru at 8:45AM they say their close & don't open until 9. Im like since when because I’ve definitely been here before then but didn’t find this out until 5min of waiting before I pulled up to the window. So they I left & came back around 9:15-25 to a line so I say cool their open but once I got to the speaker she say they no longer sale breakfast at this location so at this point I’m beyond frustrated because I’ve passed a couple Wendy’s to hit this once since it’s close to the job. This Wendy’s gives me franchise vibes because it’s always something here so today could’ve been a simple sign in the drive thru that says we don’t open until 9 & no longer selling breakfast instead of playing a guessing game.
  • GS
    Golden Sunshine
    Oct 3, 2025
    1.0
    Closes at 11pm ! Meaning that’s the time you stop serving . Came to drive thru at 10:45 and they’re closed and some are already in their car . Smh .

Frequently Asked Questions About Wendy's

Is Powder Springs Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-thru service at Wendy's in Powder Springs?

The drive-thru at Wendy's in Powder Springs is open daily from 9:00 AM to 11:00 PM.