Subway

3.5
184 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Powder Springs Subway® Restaurant at 3930 Austell Powder Springs Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3930 Austell Powder Springs Rd, Powder Springs, GA
30127, United States

Hours

Reviews

3.5
184 reviews
5 stars
75
4 stars
33
3 stars
26
2 stars
9
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were reported as rude and unprofessional.

Order Accuracy

Numerous complaints about incorrect online orders and missing items indicate a significant issue with order accuracy.

Cleanliness

Several reviews mention cleanliness issues, including dirty premises and unsanitary conditions, which detract from the overall dining experience.

Speed of Service

Many customers expressed frustration with slow service, particularly during busy times, leading to long wait times.

Food Quality

While some customers enjoyed their sandwiches and praised the freshness, others reported issues with food quality, including stale bread and poorly made sandwiches.
  • ZP
    Zusi Perez
    Aug 10, 2025
    5.0
    I love the workers always so accommodating and they have awesome personalities and customer service! Food delicious as always!
  • JS
    Joshua Schmit
    Jul 23, 2025
    1.0
    Terrible location i would recommend avoiding at all costs. They never get online orders correct. We called and spoke to Gee, who stated they vould not do anything and we would have to drive back out so Subway could just remake the order. The last time we ordered before this, they left an ENTIRE HALF OF A SUB off the order. Terrible customer service. Terrible people making orders.
  • LC
    Leslie Coleman
    Jul 22, 2025
    1.0
    Nasty manager came from back of the store and gave my mom an attitude about her request for him to wash his hands before making our food. Told my mom he was just in the back and then after ahe paid he told her she was not allowed back in the store,.... Geez, sounds fair. AND THERE IS NO INFORMATION TO CONTACT THE OWNER OF THIS STORE TO LET THEM KNOW HOW MANAGERS ARE TREATING THEIR CUSTOMERS.
  • JA
    Jessica Allen
    Jul 9, 2025
    1.0
    Table set up was a mess.. worker was eating a slice of pizza behind the food area. Walking around the food prep area eating pizza. Restaurant needs a good cleaning. Will not be back
  • HP
    Henry Perry
    Jul 2, 2025
    1.0
    I visited the subway on Austell Powder Springs Rd , and I just want the management to know that the young lady who fixed my order was rude and condescending when I asked about my order and how much it would be since they would take my coupon. She walked away and asked the other young lady who was helping another customer to ring my order. I thought that was rude and very poor customer service, so I left without my order. I was served by 1919. Management needs to address this bad attitude and doesn't make for good business.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3930 Austell Powder Springs Rd, Powder Springs, GA 30127, USA, at the Amoco Gas Station.

What are the operating hours for Subway at this location?

Subway is open every day from 9:00 AM to 10:00 PM.