Pizza Hut

3.5
365 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3217 New Macland Rd. in Powder Springs, GA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
3217 New Macland Rd., Powder Springs, GA
30127, United States

Hours

Reviews

3.5
365 reviews
5 stars
156
4 stars
66
3 stars
25
2 stars
26
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unresponsive staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted poor food quality, including undercooked pizzas, wrong toppings, and stale items, with some customers stating they would not return.

Cleanliness Concerns

Several customers expressed concerns about unsanitary practices, such as employees not wearing gloves while preparing food and overall cleanliness of the location.

Customer Service

While some customers praised individual staff members for their friendliness, many others reported rude behavior and a lack of professionalism from the staff.
  • MD
    malika durst
    Dec 17, 2025
    1.0
    Placed an order last Wednesday, December 10 never received the order was told that there was no delivery drivers received a call Monday at 2:09 PM from a manager named Deja for a random survey on how my service went, I told her I never received my orderand she told me that she was crediting my account $20 so I can place my order for the deal on Wednesday now when I call the place the order the first representative tell me that it’s a $12 Credit when she confirmed to me it was a $20 Then when I get escalated, they say that they have no information on a credit at all the store doesn’t answer the phone. They’re very unprofessional and definitely need something done about the situation.
  • BM
    Button Maddness
    Dec 16, 2025
    2.0
    This place had me waiting to be seen for 20 minutes so I won't be returning there.
  • DE
    Denise Edwards
    Oct 2, 2025
    1.0
    The person that both made my pizza and rang me out clearly doesn’t like her job. If it hadn’t been for the delivery driver going in and finding her I would’ve been standing at the front for a while. I said I had an online order and she just stared at me as if I was bothering her. I get it now that she was waiting for me to give her my name but I was put off by her “don’t bother me vibe”. Once I snapped out of feeling slighted, I had the opportunity to enjoy an undercooked thin crust pizza (how does one under cook a thin crust??). Anyway, I know it was later in the day (around 9pm) but that shouldn’t make a difference. I actually had stopped going to this location years ago because of the quality of the pizza. Add in how bad the service was last night and I’m done.
  • ER
    Erika Ruiz
    Oct 1, 2025
    1.0
    Disgusting they make the pizza with there bare hands and not once did the employer wash her hands and I didn’t get a refund
  • LB
    Lauren Bailey
    Sep 12, 2025
    1.0
    Ordered 2 stuffed crust pizzas and one of the new flatzz to try it out. I don't often eat pizza hut, but wanted to try something different. Well, the better option would have been cardboard. I have NEVER had pizza that hurt my teeth to chew. I don't have issues with my teeth. I don't have issues chewing beef jerky. But this, these pizzas were TOUGH. I thought they just needed a new cutter and was annoyed about cutting the pizza myself, but no, it was the pizza. You better have some razor blades for teeth. As far as the flatzz go, not only was that bread no better, but it was overcooked and COATED in seasoning. We got the chicken bacon ranch. Was the seasoning supposed to be ranch? I don't really know. Also not cut. If this was my only experience with pizza hut, I would NEVER order anything from them again. I tried to call the store to see what was up and why it was so bad. After three calls and it just ringing until it disconnected, I gave up.

Frequently Asked Questions About Pizza Hut

Where is the Pizza Hut located in Powder Springs, GA?

Pizza Hut is located at 3217 New Macland Rd., Ste 150, Powder Springs, GA 30127.

What are the opening hours of this Pizza Hut location?

Pizza Hut is open Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and Friday to Saturday from 10:00 AM to midnight.