Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3217 New Macland Rd. in Powder Springs, GA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, including unhelpful staff and unresolved issues with orders.
Food Quality
Many customers reported dissatisfaction with the quality of the pizza, citing issues like undercooked dough, wrong toppings, and stale or dry pizzas.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including employees not wearing gloves while preparing food.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and poor communication regarding their orders.
Delivery Issues
Customers frequently complained about long wait times for delivery and problems with the order tracking system.
LJ
Larry J Johnson
4 days ago
5.0
Excellent customer service and food was excellent and hot
MG
Mark Green
Feb 10, 2026
5.0
They have the best attitudes and best pizza hut around 😋
LM
Liz Miller
Feb 8, 2026
1.0
Ordered the family box and only received 1 pizza tried to contact Uber Eats they said there was nothing they could do for me called the store and the manager said to call Uber Eats. I am pretty sure you know you only made 1 pizza and sent it to me but ok my learning experience but never I do mean NEVER again with them or Uber Eats. The manager wouldn’t even speak with me on the phone they told the employee to tell me to co tact Uber Eats. Very poor customer service.
BL
billy lord
Jan 25, 2026
1.0
Wow. So a couple weeks ago we ordered 2 pizzas and one pizza they gave us was the wrong one. Manager told my wife she would give us a free one next time. Wife went by just now and got the 3rd degree and left with no pizza. We don’t get pizza here very often because the quality is mediocre. We won’t go back.
MD
malika durst
Dec 17, 2025
1.0
Placed an order last Wednesday, December 10 never received the order was told that there was no delivery drivers received a call Monday at 2:09 PM from a manager named Deja for a random survey on how my service went, I told her I never received my orderand she told me that she was crediting my account $20 so I can place my order for the deal on Wednesday now when I call the place the order the first representative tell me that it’s a $12 Credit when she confirmed to me it was a $20 Then when I get escalated, they say that they have no information on a credit at all the store doesn’t answer the phone. They’re very unprofessional and definitely need something done about the situation.