Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported consistently poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or overcooked items, and missing components from orders.
Cleanliness
Several customers noted that the restaurant and restrooms were dirty, with some mentioning specific cleanliness issues.
Management Problems
Feedback indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
Inconsistent Experience
Customers experienced a wide range of service quality, with some praising the food and service while others reported significant issues.
MC
macy clements
2 days ago
1.0
Literally went there at 10:45pm on a saturday night and they said they were closed? typical mcdonald’s behavior
RJ
Ruth Jiménez
Nov 16, 2025
1.0
Are you guys watering down the orange juice?! It literally tastes like “flavored” water. It’s always an issue with this location but this is stooping very low. Orange juice used to be real orange juice, you could taste it and feel the pulp and everything, today was literally orange colored water, zero taste.
TT
T
Nov 14, 2025
2.0
I let it go when some young ladies at this location was letting a customer in front of me dog lick their hands because I was just getting a coffee. I paid close attention to how my cup was handed to me. The employees se pretty pleasant but this got me. I ordered a sausage, egg, and cheese meal with no folded egg. I simply don’t care for it. I open my sandwich wrap and see the folded egg. The young lady making the bag told another person no folded egg so I don’t fault them. I open the sandwich all the way up to take off the egg. No problem. Then I notice there’s no sausage patty! Please do better. I have no time to backtrack for someone else’s mistake. I shoudve just waited and went to Chikfila. SMH
EE
Elyse
Nov 9, 2025
1.0
They gave me the wrong biscuit and filled up my dr pepper half way up.
TK
Theresa Kaye
Oct 27, 2025
1.0
This is for the McDonalds at 5115 dallas hwy powder springs, GA.**corner of Dallas hwy and lost mountain road) Specifically for orders placed through the McDonalds app for delivery from this specific store. I have ordered 3 times for delivery through the McDonalds app from this specific store. The first delivery I received the wrong order. The subsequent orders 2 and 3 they confirmed my order, confirmed time of delivery, confirmed driver was on way to pick up then suddenly sent notification my order was cancelled. When I call the store all i get is excuses from the manager, no apology for the trouble, no offer to try to make it right. Manager actually told me "not their problem"
Needless to say I will no longer give this store my business whether in person, drive thru or delivery. I would give 0 stars but was not an option.