McDonald's

3.0
2070 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4021 Powder Springs Rd, Powder Springs, GA
30127, United States

Hours

Reviews

3.0
2,070 reviews
5 stars
552
4 stars
346
3 stars
316
2 stars
204
1 star
652

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for orders, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.

Customer Service

Numerous complaints about rude or indifferent staff, with some customers feeling ignored or mistreated.

Food Quality

Mixed feedback on food quality, with several customers mentioning stale or poorly prepared items.

Management Issues

Reviews indicated a lack of effective management, with calls for retraining staff and improving overall operations.
  • II
    Ikponmwosa Idahosa
    4 days ago
    1.0
    Worst McDonalds I’ve ever went to! I sat at the order station for about 5 minutes saying hello but no one answered. I then drove to the window where I was greeted by an older employee ( maybe 70 ) who tell me I wasn’t sitting there long and was very rude and disrespectful. After taking my order I paid and was told to drive up to the door and wait. I sat at the door for another 15 minutes before going inside and asking for my order. If I could give 0 stars I would.
  • AS
    Alphonso Simmons
    Jan 1, 2026
    1.0
    Bro do not go this McDonalds at night all they do is serve old food. You have to tell them to make fresh food. I asked for fresh nuggets they gave me that with old fries that was cold. I came back through the drive through for fresh fries and they gave me the same old batch of fries they already had. I hate coming to this location at night I have lost so much money coming here expecting a different outcome. The Hiram location further but I’ll take the drive. Don’t waste your time.
  • CJ
    C J
    Dec 22, 2025
    3.0
    Drive thru consistently takes forever especially at night. Staff is cool though. CFA seems to have the recipe for fast service despite line and always has their shake machine working.
  • CB
    Christina Bush
    Dec 19, 2025
    3.0
    I don’t know what this places issue is with sauce, but if someone orders nuggets, give them their sauce! I get nuggets here OFTEN and y’all ALWAYS leave the sauce out. THEN, when I add extra at the window you make a big deal cause it cost more. Yall owe me so much money in sauce it’s ridiculous. I bet you remember the sauce when YOU eat some darn chicken nuggets. Just got my Uber Eats. Not only did you not add my sauce, you did not add the EXTRA sauce I ordered. PAY ATTENTION.
  • KT
    Kiana Thomas
    Dec 7, 2025
    1.0
    This location is the worst!!!!! Not only do they see you at the counter because the kiosk prompts you to pay there, the manager and all workers will look at you several times without offering to help. This is NOT the first time this has happened to me here. I actually took several months to go to the East-Connector location due to another horrible experience here but I went back today (which my mind told me not to do) and again no change in experience. I have been going to the East-Connector location which is furthest from me just because no matter how long it takes to get my food, they always assure I have been taken care of and that I'm not just standing around waiting for my order to be taken, or ticket paid for. This location needs a revamp and desperately. I am officially done with this location. NEVER AGAIN!!!!!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Powder Springs, GA?

McDonald's in Powder Springs, GA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.