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McDonald's

3.0
(2081 reviews)

Business Details

(770) 439-6031
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4021 Powder Springs Rd, Powder Springs, GA
30127, United States

Hours

Reviews

3.0
2,081 reviews
5 stars
556
4 stars
346
3 stars
318
2 stars
205
1 star
656

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service.

Food Quality

Many reviews indicated that food was often not fresh, with complaints about cold or old items being served.

Order Accuracy

Numerous customers experienced issues with missing items or incorrect orders, particularly with mobile and drive-thru orders.

Management Issues

Several reviews highlighted poor management practices, including lack of training and ineffective handling of customer complaints.
  • DH
    Dave H
    5 days ago
    1.0
    Every customer before me was asked to leave the drive through window and park. When it was my turn I refused to move because last time I waited 15 minutes for my food when I parked as requested. There was no one behind me. The shift manager asked me to move as there are sensors by the window that monitor how long customers wait. I refused to move and ask her to prepare my food. Virtually the whole staff was watching my interaction with this rude manager who kept insisting I move mentioning the sensor and that the food is prepared fresh to order (Hahahaha). With the entire staff watching I wondered who was preparing the food of all the other customers waiting. I refused to move again (no one was behind me). She became quite incensed. She refunded my order and shoved the money on to me and slammed the window closed with the entire staff watching. This seems to be some metric thing for which I do not care. Clearly they were trying to game the system to try to make it appear they are competent. I ordered and paid for my food and I expected timely delivery. I did not ask for or want a refund, I should say partial refund as I realized she shorted me $10 after I drove off. Simply the worst experience ever at McDonalds. Do better.
  • BP
    B Parsons
    Feb 23, 2026
    3.0
    This location is notorious for screwing up orders in the drive thru. EVERY. SINGLE. TIME. 😡
  • JD
    Jay draughn
    Feb 13, 2026
    2.0
    If the lobby isn't open, it should not be an option in the mobile app... Then after finding the door locked, I go to drive thru and I'm told to wait 10 minutes for the mobile order...I just so happen to pull up to the window and my food is sitting right there.. Had I waited 10 minutes, it would've been cold ... Then the muffin is burnt and tough.
  • BH
    Beth Holt
    Feb 5, 2026
    1.0
    Ordered 2 egg mcmuffins and both did not have the Canadian bacon. What a ripoff!!
  • CH
    Cassy Hobert
    Jan 29, 2026
    1.0
    i’d can’t rate the food bc all the workers hid in the back for abt 15 minutes and ignored drive thru till everyone left- location use to be good but now they’re just lazy

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Powder Springs, GA?

McDonald's in Powder Springs, GA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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