McDonald's

3.0
2063 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4021 Powder Springs Rd, Powder Springs, GA
30127, United States

Hours

Reviews

3.0
2,063 reviews
5 stars
553
4 stars
344
3 stars
314
2 stars
204
1 star
648

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and at the counter, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Customer Service

Numerous complaints about rude or indifferent staff, with some customers noting a lack of professionalism and poor management.

Food Quality

Mixed feedback on food quality, with some customers receiving cold or stale items, while others enjoyed their meals.

Cleanliness

Reports of unsanitary conditions, particularly in the bathrooms, were noted by several customers.
  • CF
    Carolina Ferraz
    2 days ago
    1.0
    I’ve ordered from this store twice using the app, and both times I got the wrong items + missing items. I pay a price expecting to receive everything from my order but no every time my items are missing, the customer care in this store is honestly really bad, they don’t take phone calls and the app doesn’t help with anything if you got an issue. this is the closest location to my house and every time I had to use drive thru or in store pick up I have to wait almost an hour or more for my order
  • GL
    Gabriel Lima
    2 days ago
    1.0
    Absolutely the Worst McDonald's I've Ever Dealt With If I could give this place zero stars, I would. I've tried ordering from this location THREE separate times myself, and my brother-in-law, who lives with me, ordered once as well. That's FOUR orders in total — and 100% of them came wrong. Every. Single. One. Today was the last straw. I ordered a meal and they didn't even bother to send fries. FRIES. The one thing people go to McDonald's specifically for half the time. I asked for plain sandwiches, and of course they arrived loaded with vegetables. I ordered ice cream, and they didn't send any disposable utensils to eat it with. It's almost impressive how consistently bad the service is. At this point I genuinely don't know what management needs to see to realize this entire team needs to be retrained from scratch. This is, without exaggeration, the worst McDonald's location I have ever encountered.
  • AG
    Ana Gracia
    Nov 1, 2025
    5.0
    Siempre voy a ese lugar y me gusta, normal a veces hay cosas que no hacen bien, pero en general lo hacen bien
  • LD
    lep Growth Development
    Nov 1, 2025
    1.0
    The only thing that was good there is the older guy at the window that take the payment but after that everything goes down hill start at the girls at the second window to the food suck and prices
  • JB
    Jay Bell
    Oct 21, 2025
    2.0
    I\n Come here every other morning to get breakfast and almost every other morning. It is a drag, I spend 20 to 30 minutes in the drive through when there's 0 cars in the drive through granted, the parking lot does have a few cars, but still it takes forever for anyone to even answer at the order post now. The people inside are super nice and they're super great, but it takes way too long to get my food. This is something that you guys should get fixed.Or I will not be stopping by here anymore.And I do stop by here 3 to 4 times a week.Thank you

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Powder Springs, GA?

McDonald's in Powder Springs, GA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.