Dunkin'

3.2
762 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Powder Springs, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4100 Macland Rd, Powder Springs, GA
30127, United States

Hours

Reviews

3.2
762 reviews
5 stars
288
4 stars
96
3 stars
79
2 stars
56
1 star
243

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Product Availability

Customers frequently reported that popular items, especially donuts, were often out of stock, causing frustration.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong modifications.

Speed of Service

The drive-thru and service speed were commonly criticized, with long wait times reported even during off-peak hours.

Quality of Food and Drinks

Inconsistent quality of food and beverages was noted, with complaints about stale donuts and poorly made drinks.
  • FC
    Flight C CuHz
    Nov 17, 2025
    5.0
    It's a young lady named Amariya is a wonderful hire I was at my last with this store.....but she is the reason why I will continue to come back to this store great job she is very professional nice respectful she needs to be an manager she will do wonders for this store please get rid of Lizzie I don't know why she has an attitude and give blank stares but she is very intimidating to us the customers
  • SW
    Sir William
    Nov 12, 2025
    2.0
    $19.45 for 1 dozen of donuts is insane! Every other Dunkin is 14ish. Why's this one so expensive!?
  • SS
    Sue
    Oct 22, 2025
    1.0
    Horrible experience! Rude employee! Her name is Lizzie .Ordered donuts got home and found a donut that looked like someone had taken a bite. Drove back to the store and asked for a manager. The employee who was very rude and unprofessional said there was no manager. I asked for a supervisor and got the same response. I opened the box to show her the donut and she just gave a blank stare and asked what was wrong?! I had to point out the obvious donut that looked bitten only for her to point behind her and show me a chunk of donut on the shelf and explained that it had broken off! I asked her to replace it. Again, with no apologies she reached for another donut and practically threw it in the box! I had enough of the rude behavior and asked for a refund. She walked off and asked her fellow employee to help. Michelle had a better attitude and issued my refund! Such a shame that this is how they are treating customers! Would give ZERO stars if I could! DISGUSTING 🤢
  • CC
    Claire
    Oct 19, 2025
    1.0
    We ordered bacon and when we pulled around the corner they gave us half of our order. We said we had ordered bacon and the lady said it’s coming. We did NOT get the bacon and she said we had to go around behind the long line behind us to get our bacon that we had asked about. We explained that it was not fair and we had asked when the bacon was coming. When we were still talking a lady who had honey brown hair and her hair was tied up proceeded to shut the window in our face while we were still talking. We did not get any bacon nor an apology or any compensation. It was her own fault for not ringing it in when we repeatedly asked for it. BTW we had somewhere we were running late too so we could not wait in the long line to go and get the bacon. We now had one hungry person in the car and the time they spent telling us to go around and arguing with us they could have made the bacon and we could’ve paid and left.
  • KS
    Kareem Sheppard
    Sep 27, 2025
    5.0
    The appetizers were flavorful and set the tone for the meal perfectly.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Powder Springs, GA?

Dunkin' in Powder Springs is open Monday through Saturday from 5:00 AM to 9:00 PM and on Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' in Powder Springs offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.