Dunkin'

3.2
771 reviews

Business Details

(678) 540-8155
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Powder Springs, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4100 Macland Rd, Powder Springs, GA
30127, United States

Hours

Reviews

3.2
771 reviews
5 stars
289
4 stars
97
3 stars
80
2 stars
59
1 star
246

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or indifferent behavior from staff, with several specific complaints about employees' attitudes and lack of courtesy.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.

Product Availability

Customers frequently noted that the store was out of popular items, particularly donuts, which contributed to dissatisfaction.

Speed of Service

Several reviews mentioned long wait times, both in the drive-thru and inside the store, impacting overall customer experience.

Quality of Food and Drinks

Mixed feedback on food and drink quality, with some customers enjoying their orders while others reported stale or poorly prepared items.
  • LW
    Latristia Wilkerson
    Feb 10, 2026
    2.0
    The staff are always rude at this location. It use to be great coming here.
  • SL
    Sarahi Lopez
    Feb 5, 2026
    1.0
    Came through the drive-through literally took about 15 minutes just for two hot chocolates…. Never again.
  • JW
    JG Wyatt
    Jan 16, 2026
    1.0
    I ordered a large coffee with 5 creams, no sugar. The cup was so hot that I put it in the cupholder and waited until I got home to taste it. Ugh. Big mistake. It tasted like they put 10 sugars, no cream whatsoever. I drove back and the guy made another one for me without speaking. After I pointed out that it was a hassle for me to drive all the way back there because they made a mistake, he mumbled "sorry" and took off. Whatever happened to courtesy?
  • NL
    Niki Lemley
    Jan 16, 2026
    5.0
    I order via the app and pickup inside or through the drive thru. The morning crew is quick and I have not had them mess up my order yet! Impressed with the current staff :D
  • LE
    Laura E
    Jan 12, 2026
    1.0
    Whoever they had at the window 1/12/26 @12:20 pm has a funky attitude. Never dealt with anything like it at this Dunkin. I hate when I’m jolly and someone like that takes it away. Ugh.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Powder Springs, GA?

Dunkin' in Powder Springs is open Monday through Saturday from 5:00 AM to 9:00 PM and on Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' in Powder Springs offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

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Certified February 15, 2026Yext Knowledge Graph
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