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Dunkin'

3.2
(772 reviews)

Business Details

(678) 540-8155
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Powder Springs, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4100 Macland Rd, Powder Springs, GA
30127, United States

Hours

Reviews

3.2
772 reviews
5 stars
289
4 stars
97
3 stars
80
2 stars
59
1 star
247

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with specific mentions of employees lacking courtesy and respect towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications, leading to frustration and dissatisfaction.

Product Availability

Frequent complaints about being out of popular items, particularly donuts and coffee, were noted, causing disappointment among customers.

Service Speed

Customers consistently mentioned long wait times in both drive-thru and in-store, with some reporting waits of over 20 minutes for simple orders.

Quality of Food and Beverages

Mixed feedback on the quality of food and drinks, with some customers enjoying their orders while others reported stale or poorly prepared items.
  • PP
    PreciousColor
    1 day ago
    1.0
    Said they “can’t make a shaken espresso with light ice” after requesting said shaken espresso with light ice, as it’s clearly stated in the mobile app as it’s an option lol.
  • LW
    Latristia Wilkerson
    Feb 10, 2026
    2.0
    The staff are always rude at this location. It use to be great coming here.
  • SL
    Sarahi Lopez
    Feb 5, 2026
    1.0
    Came through the drive-through literally took about 15 minutes just for two hot chocolates…. Never again.
  • JW
    JG Wyatt
    Jan 16, 2026
    1.0
    I ordered a large coffee with 5 creams, no sugar. The cup was so hot that I put it in the cupholder and waited until I got home to taste it. Ugh. Big mistake. It tasted like they put 10 sugars, no cream whatsoever. I drove back and the guy made another one for me without speaking. After I pointed out that it was a hassle for me to drive all the way back there because they made a mistake, he mumbled "sorry" and took off. Whatever happened to courtesy?
  • NL
    Niki Lemley
    Jan 16, 2026
    5.0
    I order via the app and pickup inside or through the drive thru. The morning crew is quick and I have not had them mess up my order yet! Impressed with the current staff :D

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Powder Springs, GA?

Dunkin' in Powder Springs is open Monday through Saturday from 5:00 AM to 9:00 PM and on Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' in Powder Springs offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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