Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
3913 Austell-Powder Springs Rd, Powder Springs, GA
30127-2797, United States
Hours
Reviews
4.0
733 reviews
5 stars
383
4 stars
170
3 stars
64
2 stars
26
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly management, leading to a negative experience.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and poor food quality, including melted blizzards and wrong items being served.
Cleanliness
Some customers noted that the restaurant was clean, but others mentioned unsanitary conditions and a lack of attention to cleanliness.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items, while some praised specific menu items.
Operational Hours
Customers expressed frustration over inconsistent closing times and being turned away before official closing hours.
- TGTabatha GarrettOct 28, 20251.0At five minutes till nine they started rushing us out the door and we're had just started eating out I've cream and then they cut the lights out on us and we had to ask them to turn them on so we could what we're we're eating extremely ride workers. We won't be back to this dairy Queen for sure.... Winning hospitality I tell ya!
- JCJoseph Gold (ChampagneChampion)Oct 17, 20251.0Ordered a cookie dough blizzard at the drive through. After about 15 minutes I received a vanilla shake and was told if wanted what I actually ordered I would have to pay again
- VLVanieca LarryOct 17, 20251.0The managers are rude and only care about getting your money. No refunds no matter how bad your food sucked. The service is horrible. Pick anywhere but here. There is one in Hiram if you must have DQ. They are awesome.
- RGRobert GriggsOct 11, 20255.0The Coke Float
- MDMR. DSep 27, 20253.0The cashier wasn’t the friendliest and it wasn’t clean inside. Needs to work on professionalism.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes through DQCakes.com.
What are the regular operating hours of Dairy Queen Grill & Chill in Powder Springs, GA?
The restaurant is open daily from 11:00 AM to 9:00 PM.
Is Dairy Queen Grill & Chill open on major holidays like Thanksgiving and Christmas?
No, Dairy Queen Grill & Chill is closed on Thanksgiving (November 27) and Christmas Day (December 25), along with some other holidays such as April 5 and July 4.
Does Dairy Queen Grill & Chill have a drive-thru and seating options?
Yes, it offers both drive-thru service and seating, including outdoor seating and booster and high chairs for families and kids.
What family-friendly amenities does Dairy Queen Grill & Chill provide?
The location is family-friendly with amenities such as booster seats, high chairs, restrooms, and good food options suitable for kids.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
How can I contact Dairy Queen Grill & Chill in Powder Springs?
You can call them at +1 770-943-6605 or visit their Facebook page at https://www.facebook.com/DQPowderSprings/.
What nearby restaurants are close to Dairy Queen Grill & Chill for alternative dining options?
Nearby dining options include McDonald's, KFC, Taco Bell, Yaad Style Kitchen (Caribbean/Jamaican cuisine), Theze Bonez BBQ, Judy’s Island Grill, Subway, and La Parrilla Mexican Restaurant.
Are there convenient automotive services near Dairy Queen Grill & Chill?
Yes, several automotive services are nearby including Powder Springs BLT (oil change), NG Tires Automotive Services, David Bethune's Customs and Restorations, Paint Masters Collision Center, and Advance Auto Parts #56.
What nearby services could I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
You can visit nearby places such as Crystal Rivers Massage & Spa for relaxation, Stars Car Wash for your car cleaning needs, or Faith In The Word Ministries for community and religious services.