Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,146 reviews
5 stars
615
4 stars
346
3 stars
355
2 stars
204
1 star
626
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Speed of Service
Many customers reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 30 minutes.
Food Quality
Several reviews mentioned issues with food quality, including cold or improperly prepared items, and missing orders.
Cleanliness
Customers noted that the cleanliness of the dining area and restrooms was lacking, contributing to a negative experience.
Mixed Experiences
While many reviews were negative, a few customers praised specific staff members and noted positive experiences with food quality at times.
- SJSam JeffersonJan 1, 20261.0Bad Customer Servise take a long time. Been like a 40 minute in line only me and two car.
- SMSamantha MendelsonDec 28, 20251.0Literally sat here for 30 mins waiting, idk if the servers talk softly and we can’t hear them announce any body’s orders or they’re just not getting anything out. I’ve seen multiple people who have orders before us still not receive their order. Idk what’s happening but this is quite terrible. We’re just passing through too so ya level up guys.
- RWRome WDec 14, 20251.0This been an issue for over 3 months now that they don't wanna greet customers. For me to go out my way to leave a review then it's really bad. I feel sorry for the employees that gotta listen to their boss. Now I understand why people be on the news. They don't know how to talk to people.
- MHMr. HarpDec 9, 20251.0Order 1629 - on 12/09/2025 0525PM - 5 items missing from order - called the restaurant as directed to resolve. Rang for 6 minutes then hang up - called again - rang for 4 minutes then a hang up. 1 star for food since we didn’t have it completed and delivered properly as ordered and paid for. Service 1 star since no one could assist as directed by ordering within the application help tab. 1 star for atmosphere due to the amount of incompetence within managing a very simplistic order. Recommend MOD reply to the review to resolve, since it’s apparent you don’t want to pick up a ringing telephone call during hours of operation. -10 / 10 … avoid establishment entirely.
- KHKatie HollandDec 7, 20255.0Christy the manager is amazing. She took the time to listen to my concern and help me fix my problem and went above and beyond. Thank you so much for your amazing hospitality!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Port Wentworth, GA?
This McDonald's location is open from 5:00 AM to 11:00 PM every day of the week.
During what hours is the McDonald's drive-thru available?
The drive-thru is open daily from 5:00 AM until midnight.
Does McDonald's in Port Wentworth offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:00 PM.
What types of payment are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's?
Yes, free WiFi service is available for customers.
Can I order McDonald's food using a mobile app?
Yes, you can order through the McDonald's App available on iOS and Android, or online via their delivery URL.
What curbside services does this McDonald's offer?
This location offers curbside pickup as part of its pickup and delivery services.
What are some nearby places I can visit before or after dining at McDonald's on Hwy 21?
Nearby places include the Georgia State Line landmark, Pilot Travel Center for gas and convenience needs, and Waffle House for additional dining options.
Are there hotels close to McDonald's on Hwy 21 for travelers?
Yes, nearby hotels include Hampton Inn Savannah - I-95 North, Inn at Mulberry Grove, Hampton by Hilton, and Best Western Plus North Savannah among others.
What automotive services are available near McDonald's on Hwy 21?
Nearby automotive services include Goodyear Commercial Tire and Service Centers, Wing Foot Truck Care Center, and several truck dealers such as Freightliner of Savannah and SelecTrucks of Savannah.