McDonald's

3.1
2128 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7001 Hwy 21, Port Wentworth, GA
31407, United States

Hours

Reviews

3.1
2,128 reviews
5 stars
611
4 stars
341
3 stars
353
2 stars
204
1 star
619

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked burgers, cold food, and incorrect orders.

Service Speed

Many reviews highlighted slow service, with long wait times reported in both drive-thru and dine-in experiences.

Customer Service

Customer service was frequently criticized, with reports of rude staff, lack of acknowledgment, and unprofessional behavior.

Cleanliness

Several customers noted cleanliness issues, particularly with the dining area and drink machines.

Mixed Experiences

While some customers had positive experiences with friendly staff and fresh food, these were overshadowed by numerous negative reviews.
  • JM
    Jennifer Miles
    4 days ago
    1.0
    Horrible service. Rudest people. Keep driving
  • AH
    Arthur Hollabaugh
    Nov 11, 2025
    5.0
    Good was fresh and hot , done a curbside order and everything was there including a bunch of misc condiments which normally don't get fulfilled at other locations. Give it 2 thumbs up 👍 👌
  • AM
    AbdAlla Moustafa
    Nov 10, 2025
    1.0
    Not good
  • AH
    Archie Hogue
    Nov 4, 2025
    2.0
    I ordered a “for here” meal and picked up a table number, but still had to walk to the counter to get my food — which defeats the purpose of having table service. The staff seemed irritated when I asked for a tray after they put my food in a to-go bag, and their attitude came across as rude. The food itself was fine, but the customer service at this location was disappointing and definitely needs improvement.
  • CJ
    Cherita James
    Oct 8, 2025
    5.0
    Once I got help everything was great. I was getting a Togo order. They had everything I need in the bag. My plastic ware and condiments were in a separate brown bag. Once I got to my truck my food was fresh and my Prime Rib Cobb salad look amazing! I wish I’d taken a picture. I actually went back in and gave the ladies a tip because of the fresh food, and them going out of their way!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Port Wentworth, GA?

This McDonald's location is open from 5:00 AM to 11:00 PM every day of the week.

During what hours is the McDonald's drive-thru available?

The drive-thru is open daily from 5:00 AM until midnight.