Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with food quality, including undercooked burgers, cold food, and incorrect orders.
Service Speed
Many reviews highlighted slow service, with long wait times reported in both drive-thru and dine-in experiences.
Customer Service
Customer service was frequently criticized, with reports of rude staff, lack of acknowledgment, and unprofessional behavior.
Cleanliness
Several customers noted cleanliness issues, particularly with the dining area and drink machines.
Mixed Experiences
While some customers had positive experiences with friendly staff and fresh food, these were overshadowed by numerous negative reviews.
JM
Jennifer Miles
4 days ago
1.0
Horrible service. Rudest people. Keep driving
AH
Arthur Hollabaugh
Nov 11, 2025
5.0
Good was fresh and hot , done a curbside order and everything was there including a bunch of misc condiments which normally don't get fulfilled at other locations. Give it 2 thumbs up 👍 👌
AM
AbdAlla Moustafa
Nov 10, 2025
1.0
Not good
AH
Archie Hogue
Nov 4, 2025
2.0
I ordered a “for here” meal and picked up a table number, but still had to walk to the counter to get my food — which defeats the purpose of having table service. The staff seemed irritated when I asked for a tray after they put my food in a to-go bag, and their attitude came across as rude. The food itself was fine, but the customer service at this location was disappointing and definitely needs improvement.
CJ
Cherita James
Oct 8, 2025
5.0
Once I got help everything was great. I was getting a Togo order. They had everything I need in the bag. My plastic ware and condiments were in a separate brown bag. Once I got to my truck my food was fresh and my Prime Rib Cobb salad look amazing! I wish I’d taken a picture. I actually went back in and gave the ladies a tip because of the fresh food, and them going out of their way!
What are the regular operating hours for McDonald's in Port Wentworth, GA?
This McDonald's location is open from 5:00 AM to 11:00 PM every day of the week.
During what hours is the McDonald's drive-thru available?
The drive-thru is open daily from 5:00 AM until midnight.
Does McDonald's in Port Wentworth offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:00 PM.
What types of payment are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's?
Yes, free WiFi service is available for customers.
Can I order McDonald's food using a mobile app?
Yes, you can order through the McDonald's App available on iOS and Android, or online via their delivery URL.
What curbside services does this McDonald's offer?
This location offers curbside pickup as part of its pickup and delivery services.
What are some nearby places I can visit before or after dining at McDonald's on Hwy 21?
Nearby places include the Georgia State Line landmark, Pilot Travel Center for gas and convenience needs, and Waffle House for additional dining options.
Are there hotels close to McDonald's on Hwy 21 for travelers?
Yes, nearby hotels include Hampton Inn Savannah - I-95 North, Inn at Mulberry Grove, Hampton by Hilton, and Best Western Plus North Savannah among others.
What automotive services are available near McDonald's on Hwy 21?
Nearby automotive services include Goodyear Commercial Tire and Service Centers, Wing Foot Truck Care Center, and several truck dealers such as Freightliner of Savannah and SelecTrucks of Savannah.