Wendy's

3.4
1134 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Pooler, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pooler, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
400 East Highway 80, Pooler, GA
31322, United States

Hours

Reviews

3.4
1,134 reviews
5 stars
372
4 stars
248
3 stars
178
2 stars
94
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned cold, burnt, or incorrect food orders, with some customers expressing disappointment in the overall quality.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall experiences indicated a lack of consistent customer service.

Management Concerns

Several reviews highlighted poor management practices, including rudeness and inadequate training of staff, contributing to negative customer experiences.
  • JK
    Johnny Kong
    Jan 1, 2026
    4.0
    Stopped here for lunch. Easy ordering on the app. Ample parking. Sandwiches and drinks were ready. The fries were brought over by employee when they were ready. Bathroom was clean and working. The manager walked around the dining area asking people how is everything. What a pleasant surprise.
  • KP
    Kim Perez
    Dec 17, 2025
    1.0
    Big fat zero! I just sat at the drive through speaker for over 15 minutes without my order being taken. I was told to hold for one moment but no one ever came back. I only have 30 minutes for lunch so I left! How irritating Wendy’s!!!
  • JZ
    Joe Zagar
    Dec 17, 2025
    2.0
    Wendy's just needs to do better in the Carolinas
  • TE
    Travis Elliott
    Dec 9, 2025
    1.0
    Well...this was a first in my 50+ years. I pull up to the drive-thru and all I hear is someone tell me to come inside to get my food faster. Thinking I misunderstood, I asked them to say it again. "Come inside if you want your food faster. Our drive thru register is broke". I'm guessing its easier to inconvenience your customer rather than walk 10 feet with a headset on to continue to serve the customers that made a choice not to go inside when they actually pull up to the drive thru. Good job Wendy's.
  • CD
    Carl Drass
    Dec 6, 2025
    5.0
    Very polite and friendly and helpful

Frequently Asked Questions About Wendy's

Is Pooler Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Pooler, GA?

The drive-through is open Monday to Saturday from 6:30 AM to midnight, and Sunday from 7:00 AM to 11:00 PM.