While many customers praised the burgers and other menu items as delicious and fresh, some noted issues with seasoning and flavor, particularly with certain burgers and sides.
Customer Service
Overall, the staff received high marks for friendliness and helpfulness, with specific praise for an employee named Andrew, though there were isolated reports of poor service during busy times.
Cleanliness
The restaurant was frequently described as clean and inviting, contributing positively to the dining experience.
Value for Money
Several customers expressed concerns about the pricing relative to portion sizes and food quality, indicating that some felt the meals were overpriced.
PP
PaniniSlays
5 days ago
5.0
Great vibes and awesome staff, food came out the way it looked and came out fast!
DP
David Panitzke
5 days ago
5.0
Great burger place when you just want a great burger. Rebranded the place. Very inviting. Staff was awesome.
Good milkshakes.
JH
Jacklyn Horton
Jan 30, 2026
5.0
The food was fresh and hot. I don’t eat hamburger so it was nice to have alternatives so my hubby could get a burger. I tried the onion rings and milkshake, and they were good as well.
JJ
Joe
Jan 22, 2026
5.0
Ordered the steak burger wrap and cheese curds. They were amazing. The food is always fresh, delicious, and plentiful. Definitely can’t beat a Smashed Burger and this location is perfect.
AS
Austin Scott
Jan 12, 2026
1.0
Walked in at 7:55 PM tonight. Store closes at 9:00 PM.
Immediately noticed two cooks in the back look at me, shake their heads, and clearly show frustration that a customer walked in. When the cashier came up, she also had an attitude, AirPods in, and gave a dirty look. I asked honestly if they were closing because it felt very unwelcoming. She responded that they close at 9 but “start closing at 7,” again with an attitude.
At that point, I left.
This is a leadership issue. The team clearly does not want customers during posted business hours, and that directly lost you a customer tonight — and in the future. Someone in leadership should read this review and have a serious conversation with this team about customer service, professionalism, and expectations.
For context, I drove straight to Chick-fil-A and received excellent service as always. It’s hard to justify higher-priced discretionary spending at a restaurant when the attitude says customers are an inconvenience.
I worked in restaurants for 12 years, so I understand end-of-day fatigue — but if the doors are open, customers should be treated with basic respect.
Wayback Burgers serves fresh burgers, hot dogs, chicken sandwiches, and hand-dipped milkshakes.
Where is Wayback Burgers located in Pooler, GA?
It is located at 240 Tanger Outlets Boulevard, Pooler, GA 31322, United States.
What are the opening hours of Wayback Burgers?
The restaurant is open daily from 10:30 AM to 9:00 PM, with extended hours on Friday and Saturday until 9:30 PM.
Does Wayback Burgers offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
What payment options are accepted at Wayback Burgers?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I order food online from Wayback Burgers?
You can order online through their delivery site at https://order.waybackburgers.com/menu/wayback-burgers-pooler-ga?handoff=delivery.
What nearby restaurants can I visit along with Wayback Burgers?
Nearby restaurants include Poke HANA, T-Swirl Crepe, Which Wich, Tin Drum Asian Kitchen & Boba Tea Bar, Pita Mediterranean Street Food, Crispy Burger, PhatGirlz, and Krispy Kreme for coffee and donuts.
Are there any nearby shopping outlets close to Wayback Burgers?
Yes, it is located inside or near the Tanger Outlets, with stores like Lucky Brand, The Uniform Outlet, Brooks Brothers, Forever 21, Ariat Outlet, Janie and Jack Outlet, Hot Topic, JD Sports, OAKLEY VAULT, Under Armour Factory House, and Old Navy Outlet.
What nearby attractions can families visit before or after dining at Wayback Burgers?
Families can visit the Children's Museum of Pooler, a local museum offering interactive exhibits for kids and community programs.
Are there any wellness or spa services near Wayback Burgers?
Yes, nearby wellness options include Element Aesthetic Clinic and Lax Luxury Wax Lounge and Facial Spa for skin care and relaxation services.
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