Tropical Smoothie Cafe

3.6
600 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
240 Tanger Outlets Blvd, Pooler, GA
31322, United States

Hours

Reviews

3.6
600 reviews
5 stars
297
4 stars
80
3 stars
39
2 stars
51
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unresponsive to customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food preparation.

Wait Times

Customers frequently experienced long wait times for both drive-thru and in-store orders, often exceeding 30 minutes.

Smoothie Quality

While some customers enjoyed the smoothies, others noted inconsistencies in taste and quality, with some drinks being overly sweet or poorly blended.

Staff Attitude

Several reviews mentioned a lack of friendliness and engagement from staff, contributing to a negative dining experience.
  • CG
    Carol Grimmer
    Nov 3, 2025
    3.0
    The food was ok. The smoothies were a little watery and not that good
  • KJ
    Kelly Jeanne
    Oct 3, 2025
    4.0
    i love tropical smoothie. ive been all over the states an they’re always good. sometimes the service is mid, but overall good.
  • JM
    Jacqueline Mock
    Sep 23, 2025
    1.0
    I ordered a Sunshine smoothie, with an unfamiliar taste so we returned it and asked to make another one. It came back out the same way different something I’ve never tasted before so I said OK. I’ll just call and let them know I left a message for April, who is supposed to be the GM at 3:30 Sunday, a guy answered the phone and told me that she was busy and she could not talk and to leave a message for her. I did.she never returned my call the next day which was Monday the 22nd at 11 o’clock. I called back spoke with Ray Cron. He stated she’s busy and she MIGHT call back. I said to him what do you mean MIGHT no problem. I told him I would bring the smoothie back for a full Refund unfortunately I was unable due to medical conditions. The GM April, did not reached out to me at all. April you will not have a job if it wasn’t for the customers We are paying your salary April, you’re very unprofessional and you’re in the wrong business cause you’re not a peoples person very disrespectful. I will not patronize tropical smoothie again.👎👎👎
  • PP
    Paola Ponce
    Sep 19, 2025
    2.0
    Usually fast and super great! But legit no cars in drive through and told 30 min wait with 2 customers in lobby… yeah okaii
  • SS
    Seretha Sherrod
    Sep 16, 2025
    5.0
    I absolutely loved my experience at this tropical smoothie. They greeted me at the door with a smile and walked me through the new smoothie options. Gabby definitely deserves a raise for her awesome customer service. She gave me a heads up on the taste palette of the tropical dragon passion smoothie so that I knew what I was getting. If you ever go to this store, ask for Gabby and tell them that Retha sent you!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe?

The cafe is open for dine-in Monday through Thursday from 7:00 AM to 9:00 PM, Friday and Saturday from 7:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.