Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, with staff being unwelcoming, rude, and inattentive to customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly prepared food and drinks.
Wait Times
Customers frequently complained about long wait times for both drive-thru and in-store orders, often exceeding reasonable expectations.
Smoothie Quality
While some customers enjoyed the smoothies, others noted inconsistencies in flavor and quality, with some drinks being watery or poorly blended.
Staff Attitude
Several reviews mentioned a lack of professionalism and engagement from staff, contributing to a negative dining experience.
AP
Amanda Page
Jan 5, 2026
1.0
Went in the store to place a Togo order at 8:45 and was told by the manager Gabby they do not serve food because they closed at 9pm. What is the point in staying open until 9pm if you are not going to serve items on your menu. There are plenty of restaurants around that were glad to serve me.
LN
Liv Nell
Jan 3, 2026
1.0
I’ve come here multiple times before I’m writing this review, horrible service, long wait times, I was even in the drive thru and the lady left her headphone on and was yelling at another worker not knowing I could hear all of it on the speaker, was waiting for 20 minutes before receiving one smoothie. They’re rude. Hate this place.
JW
Jade W
Dec 22, 2025
1.0
i asked where the bathroom is and one of the young ladies laughed in my face and ignored me she’s a black lady w dreads i don’t know her name and she gave me a look , yall really need better customer service
SS
Shawn Schoonover
Dec 19, 2025
1.0
Second time visiting. Both smoothie visits had no flavor to them. When I went inside to ask for a remake on the second visit, the girl was very irritated in having to remake it. No recipe was followed, just a little of this and that with a bunch of ice. Honestly the remake was even worse than the first one.
DJ
Deborah Jaudon
Nov 24, 2025
1.0
I was the only customer in the store at the time. I was debating on what to purchase while waiting to be greeted or acknowledge. Maybe three employees working behind counter, two cars in the driveway. I didn't mind waiting; however, when a "lighter" skinned male walked in, he was greeted and asked would he like to place an order. It must have been the look on my face before I told her that I had been standing there for at least three to four minutes. The customer was very nice as he was telling me that I could order first. However, I declined and walked out. Don’t think I will be going back here.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
The cafe is open for dine-in Monday through Thursday from 7:00 AM to 9:00 PM, Friday and Saturday from 7:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:30 PM.
Does Tropical Smoothie Cafe offer drive-through service?
Yes, the drive-through is open Monday through Thursday from 7:00 AM to 9:00 PM, Friday and Saturday from 7:00 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.
What pickup options are available at Tropical Smoothie Cafe?
The cafe offers in-store pickup and curbside pickup services with hours Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Which payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, and Visa.
What type of cuisine and menu items does Tropical Smoothie Cafe offer?
The cafe specializes in smoothies, wraps, flatbreads, bowls, vegan and gluten-free options, salads, quesadillas, kids food, and specialty beverages.
Is there free Wi-Fi available at Tropical Smoothie Cafe?
Yes, free Wi-Fi is available for customers at Tropical Smoothie Cafe.
Which popular stores are located near Tropical Smoothie Cafe at Tanger Outlets?
Nearby stores include American Eagle, Puma, Claire's, Crocs, Kate Spade Outlet, and Pandora among others, making it convenient for shopping before or after your visit.
How can I use nearby transit or shopping locations to find Tropical Smoothie Cafe?
Tropical Smoothie Cafe is located inside Tanger Outlets Blvd near well-known outlets like Old Navy Outlet, GAP Outlet, and Banana Republic Factory Store, which can serve as landmarks to help guide you to the cafe.