Tropical Smoothie Cafe

3.6
605 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
240 Tanger Outlets Blvd, Pooler, GA
31322, United States

Hours

Reviews

3.6
605 reviews
5 stars
297
4 stars
80
3 stars
39
2 stars
51
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being unwelcoming, rude, and inattentive to customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly prepared food and drinks.

Wait Times

Customers frequently complained about long wait times for both drive-thru and in-store orders, often exceeding reasonable expectations.

Smoothie Quality

While some customers enjoyed the smoothies, others noted inconsistencies in flavor and quality, with some drinks being watery or poorly blended.

Staff Attitude

Several reviews mentioned a lack of professionalism and engagement from staff, contributing to a negative dining experience.
  • AP
    Amanda Page
    Jan 5, 2026
    1.0
    Went in the store to place a Togo order at 8:45 and was told by the manager Gabby they do not serve food because they closed at 9pm. What is the point in staying open until 9pm if you are not going to serve items on your menu. There are plenty of restaurants around that were glad to serve me.
  • LN
    Liv Nell
    Jan 3, 2026
    1.0
    I’ve come here multiple times before I’m writing this review, horrible service, long wait times, I was even in the drive thru and the lady left her headphone on and was yelling at another worker not knowing I could hear all of it on the speaker, was waiting for 20 minutes before receiving one smoothie. They’re rude. Hate this place.
  • JW
    Jade W
    Dec 22, 2025
    1.0
    i asked where the bathroom is and one of the young ladies laughed in my face and ignored me she’s a black lady w dreads i don’t know her name and she gave me a look , yall really need better customer service
  • SS
    Shawn Schoonover
    Dec 19, 2025
    1.0
    Second time visiting. Both smoothie visits had no flavor to them. When I went inside to ask for a remake on the second visit, the girl was very irritated in having to remake it. No recipe was followed, just a little of this and that with a bunch of ice. Honestly the remake was even worse than the first one.
  • DJ
    Deborah Jaudon
    Nov 24, 2025
    1.0
    I was the only customer in the store at the time. I was debating on what to purchase while waiting to be greeted or acknowledge. Maybe three employees working behind counter, two cars in the driveway. I didn't mind waiting; however, when a "lighter" skinned male walked in, he was greeted and asked would he like to place an order. It must have been the look on my face before I told her that I had been standing there for at least three to four minutes. The customer was very nice as he was telling me that I could order first. However, I declined and walked out. Don’t think I will be going back here.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe?

The cafe is open for dine-in Monday through Thursday from 7:00 AM to 9:00 PM, Friday and Saturday from 7:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.