Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pooler, GA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 185 Pooler Parkway for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
1,561 reviews
5 stars
575
4 stars
320
3 stars
236
2 stars
116
1 star
314
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive service.
Wait Times
Customers consistently reported excessive wait times, often exceeding 30 minutes, with some experiences lasting over an hour.
Food Quality
While some customers enjoyed specific menu items, many reported issues with cold or incorrect orders, and inconsistent food quality.
Staffing Issues
The location appears to be severely understaffed, leading to operational inefficiencies and customer dissatisfaction.
Management Concerns
Several reviews pointed to a lack of effective management and oversight, contributing to the ongoing service and quality issues.
- RRrylee2 days ago1.0Was supposed to be my dying grandmas last meal. She died before they got our one order of tater tots and slushy out. Rude employees, terrible food, not worth the half an hour wait in the drive thru at all. Save your time and money go to cfa.
- BDBuddy DazeJan 4, 20261.0Welp Here I Am At Pooler Pkwy Sonic And It’s 10pm 🕙 location isn’t set to close until 12pm here I am sitting at the order box looking like a fool wondering why no one is taking my order, sonic has fell off so badly horrible experiences at multiple restaurants
- DBDestiny BishDec 27, 20251.0We waited over 15 minutes at the order board and nobody answered. Two other cars that were waiting to order longer than us ended up leaving. The drive thru literally didn’t move even after we sat in it for an additional 5 minutes. We just ended up leaving, that was ridiculous.
- MWMelissa WilderDec 21, 20251.0Worst experience ever!!! Would not take 2 orders at the window so I ordered one through the app. One of the workers came out and asked if I forgot something. I informed them him that I ordered through the app as well. He said “oh” and went back in. I had to go and knock on the door and ask for my order. A different worker came out and said “oh, I forgot about that order”. Then the first guy came out with the food right after the second guy closed the door
- NSNicole SchiffhauerDec 17, 20255.0Just had a wonderful customer experience with Dante. He took and confirmed my order. He was clearly understood and polite. He smiled and genuinely acted happy to be at work and interact with his customers! My burrito was cooked nicely with fresh ingredients and it was nicely portioned and rolled perfectly! My daughter’s bourbon coffee was tasty and neatly prepared. Nothing lacked in service or food. Thank you for a great quick breakfast!!! We will return!!!