Panera Bread

3.7
1515 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Pooler is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
234 Pooler Parkway, Pooler, GA
31322, United States

Hours

Reviews

3.7
1,515 reviews
5 stars
671
4 stars
306
3 stars
160
2 stars
115
1 star
263

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with multiple instances of poor management and negative interactions.

Food Quality

Several reviews highlighted issues with food quality, including incorrect orders, stale items, and unsatisfactory portion sizes.

Cleanliness

Customers frequently noted that the restaurant, including bathrooms and dining areas, was not clean and in need of attention.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, indicating a lack of attention to detail in order fulfillment.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted enjoyable food experiences.
  • MM
    Mariogoog8686
    Dec 28, 2025
    1.0
    Disappointing coffee disappointing non-toasted, but warm soggy bagel and on two separate occasions, and dirty bathroom …absolutely skip this location. Long time Panera customer.
  • CL
    Christine Long
    Dec 28, 2025
    3.0
    Restaurant was in need of cleaning and the restrooms, was not good…
  • MR
    Megan Railey
    Dec 24, 2025
    1.0
    We ordered a dozen cinnamon bagels and walnut spread the Saturday before Christmas, for our Christmas morning breakfast. Paid in advance at the advice of the employees so we would be sure to have our order. Got the confirmation in my email that they would have our order ready by Noon Christmas Eve. Fast forward to Christmas eve, and we call to confirm our order was ready and were told that if we did not order that morning, our order would not be honored, regardless of whether we had already paid or not. No, I'm sorry, no we will try to make up for the inconvenience...... Just too bad, so sad we have already run out, we canceled your order. HORRIBLE customer service.... will never go back.
  • AP
    Alex Proto
    Dec 11, 2025
    5.0
    Hello!! I recently ate at the Panera Bread in Pooler with my family. I must say that the French Dipper is such a good deal!! I also enjoyed the atmosphere and cozy environment. But on top of everything, the manager, Mckenzee, was exceptional!! She greeted me with the biggest smile and took my order with pure kindness! This kinda service is not what I expect when I go into a place so it was a breath of fresh air to go into this Panera! 10/10 WILL be back!!!!
  • SE
    Sarah Elizabeth
    Dec 9, 2025
    1.0
    I ordered autumn squash soup, tuna salad sandwich and a lime bubbly through a mobile order. Literally the only thing right about my order was the soup. I was given a chicken salad sandwich and a sprite. Not really sure how you mess up a mobile order when you have 20+ minutes to make it…I called to let them know because I am not able to drive all the way back tonight just to get what I ordered the first time. They offered to remake it between now and this week. Unfortunately Im in town for just a couple days as I dont even live here. Very Disappointed…according to other reviews this is a common occurrence do better.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Pooler accept reservations?

Panera Bread in Pooler does not accept reservations.

What are the opening hours of Panera Bread Pooler?

Panera Bread Pooler is open daily from 7:00 AM to 9:00 PM.