Panera Bread

Reviews

• SC

  sivateja chaturvedi

  Nov 16, 2025
  5.0
  I had such a lovely experience at this restaurant! The girl at the counter was incredibly sweet and welcoming, and the store manager was just as friendly. Even though we arrived almost at closing time, they still took our order with a smile. The sandwich was damn good & served hot, fresh, and super tasty! All the staff were super cool and created such a positive vibe.
• JK

  Jake Kim

  Oct 25, 2025
  1.0
  Their food is terrible, and the service is absolutely awful. I ordered food and waited at my table, but I never heard my name called. When I asked them where my food was, they pointed to a to-go bag and said it was there. I never said I wanted it to go, and I asked why they didn’t call out when the food was ready. They claimed they called my name three times, but none of the people in my group heard it. It’s their responsibility to call loudly enough so customers can hear. Instead, they arrogantly and aggressively asked, “What’s your problem?” without even offering an apology. This was my second time visiting this place, and now I understand why it’s always empty. It was a truly horrible experience that completely ruined my day. I deeply regret leaving a tip. If you ever have to visit this place, I highly recommend not even thinking about tipping.
• VS

  Victor Smith

  Oct 24, 2025
  1.0
  They messed up on my order and got angry at me. The manager was rude. She yelled at me and didn’t listen to me when I let her know the issue. I will never go there ever again. Don’t go there bad service and rude staff. I’ve tried it few times and they mess up and get angry with the customers. Very disappointed.
• VT

  Victoria Thomas

  Oct 24, 2025
  1.0
  I had bad experience 3 times and today was the worst. The staff and the “general manager was nasty to me huffing. I called because I heard them being rude to my husband and then the manager was doing the same thing to me on the phone. She claim to be the general manager. She ruined my day, Im very sick and just wanted soup and she was being so rude telling me “are you done” after I explain story instead of apologizing for our bad experience. I will be reporting them to HR for bad customer service.
• AB

  Amanda Badger

  Oct 18, 2025
  1.0
  I was very disappointed with my recent experience. Initially, I was given the wrong order, which I politely returned. We then received what appeared to be the correct order, as the tag matched what we had requested. However, when I got home, I discovered that two of the sandwiches were incorrect and the chips were missing. Despite the label being accurate, the contents of the order were wrong. I didn’t have time to return and get it corrected, as I was already running late. Had I gone back, it would have been the third time the order needed to be fixed. Overall, this was a very frustrating experience, and I only ended up receiving half of the meal I ordered.

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