McDonald's

3.3
3149 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
200 Pooler Pkwy, Pooler, GA
31322, United States

Hours

Reviews

3.3
3,149 reviews
5 stars
1,020
4 stars
615
3 stars
584
2 stars
277
1 star
653

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and rude staff, leading to a negative perception of overall service.

Food Consistency

Many reviews highlighted issues with incorrect orders, cold food, and poor quality, indicating a lack of consistency in food preparation.

Staff Attitude

While some customers praised friendly staff, numerous reviews mentioned rude behavior and lack of customer service skills among employees.

Cleanliness

Several customers noted unsanitary conditions, including dirty bathrooms and sticky floors, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good food, particularly during less busy times.
  • DW
    DRB Wendell
    2 days ago
    2.0
    Nobody listens to your order or reads orders correctly. You don't get what you order. They don't give you necessary items to go with items. ALWAYS out of something. Don't order on the app and expect to get what you order. You won't even get your money back whenever they are out of an item.
  • KO
    Katrina Orr
    3 days ago
    1.0
    Are hair nets or hats not required anymore. This immediately turned my stomach upset a long piece of hair in my sandwich. Disgusting.
  • KB
    Kimmy Boone-Phillips
    Oct 23, 2025
    5.0
    Katrina the GM is the best, she has went out of her way to accommodate my large orders for my team several times!! Thank you for always having a smile on your face and for taking care of your forever customers!!!
  • AB
    Abby Bartlett
    Oct 22, 2025
    1.0
    The service was absolutely horrible waited over 20 mins and our food wasnt even right. The paper on the burgers have the correct modifications but the burgers were wrong. My ice cream sundae was supposed to have extra caramel and hot fudge which I paid for and it doesn't. My husband's bacon quarter pounder had NO BACON. This is the absolute worst mcdonald's I have ever been to. Would rate zero stars if I could.
  • LK
    Levi Kaminsky
    Oct 17, 2025
    1.0
    This place is horrible. I know its fast food and not supposed to be good food but damn. Of course its a bunch of kids working there so when there buddies come in they literally walk them up to the front of the line while your standing there. Then make there food first. I waited for 20 mimutes for a burger and fries and it tasted like it was cooked yesterday. I assume they dont turn the product. Eh what did I expect. Just figured id let whoever reads these knows your staff needs training in how to actually work for there pay.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 200 Pooler Pkwy?

McDonald's at 200 Pooler Pkwy is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 6:00 AM to 12:30 AM.