Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Pooler.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
1,179 reviews
5 stars
664
4 stars
211
3 stars
95
2 stars
56
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Product Availability
Customers frequently reported that the store was out of popular donut varieties, leading to disappointment.
Quality Issues
Several reviews mentioned receiving stale or cold donuts, which negatively impacted customer satisfaction.
Store Hours
Customers expressed frustration over inconsistent store hours and early closures, leading to wasted trips.
Positive Experiences
Despite the negative feedback, some customers praised the deliciousness of the donuts and noted instances of good service from individual employees.
- MMmax mendez1 day ago5.0Delicious donuts. A lot of varieties. Good service.
- KBKeith BrownNov 11, 20253.0Satilight not official. Not the best tasting but it beats a blank
- KBKeisean BradleyOct 28, 20251.0Thursday, October 16th 2025, 2:45pm I made a purchase for a dozen donuts, had a coupon to buy one get one free that went totally waisted at this location. I was in a bit of a rush trying to make it to work before my coworkers break would end at 3. The young lady that took my order was reasonably pleasant, I asked her could I have my two dozen put in 4 half a dozen boxes so that I could distribute them between myself two coworkers and my sister. The young man boxing the donuts immediately got visibly upset, the young lady asked me to please excuse him and I casually laughed it off. He proceeded to grab 4 half a dozen boxes he'd already had boxed, the young lady told him they were probably to old to sale. She then left the register to inspect the donuts herself and proceeded to bag them for me. I was in sa rush so i went dashing out of the store without my receipt and without checking the donuts myself trusting the young lady's judgment, big mistake on my part. I was not only disappointed but utterly embarrassed when I made it to my sister and she told me to bite one, just looking at them I could tell they shouldn't have been sold, they were dry and stale to the touch and I could barely bite through one. I immediately sent out apologies to my coworkers and proceeded to take them back to the store. Upon arriving I asked for my refund the same manager im assuming (the lady with dreads) asked to see them and told me they were fine the recipe has changed. I was then denied my refund because I didn't have my receipt, a reprint my result in refunding the wrong customer, and I didn't bring back the other dozen. When she was there when I made my purchase, acknowledged she remembered me, I had the exact time of purchase, and I had a coupon to buy one get one free and all $16.57 worth went in the trash. I asked for corporate number called them and I still haven't received my refund.
- DRDavid RobertsonOct 25, 20251.0Ordered online for a pickup at 6:51pm. Arrived at 7:45 after driving from the hospital in Savannah to the lights off and the door locked when it clearly says 9pm closing time on a Saturday. If you feel like you can't stay open to your posted hours, please update your times. It'll save us all the trouble in the end.
- HDHaley DeardenOct 24, 20251.0Horrible employees. My husband and I walked in to get donuts and one employee tells us the lines over there and stairs at us and another employee moves away from the line were at to continue to talk on the phone. Mean while the guy who told us to move to another line is just starring at us still. WE ARE THE ONLY PEOPLE IN THE STORE! We left because nobody was taking our order or trying to..its 5pm and they close at 9pm! Get new employees! This is the closest Krispy Kreme to us without crossing the Florida - Georgia line!
Frequently Asked Questions About Krispy Kreme
What are the operating hours for Krispy Kreme Pooler?
Krispy Kreme Pooler is open daily from 11:00 AM to 7:00 PM, with delivery and pickup available from 10:30 AM to 8:45 PM on weekdays and Saturdays, and 11:30 AM to 6:45 PM on Sundays.
Does Krispy Kreme Pooler offer delivery and pickup?
Yes, Krispy Kreme Pooler offers both delivery and in-store pickup services.
How can I order Krispy Kreme doughnuts online?
You can order online for pickup or delivery through the Krispy Kreme ordering website at https://ordering.krispykreme.com/ or via their mobile apps on the Apple App Store and Google Play Store.
What special promotions does Krispy Kreme Pooler have?
Stop by during Hot Light Hours from 7-9 AM and 5-7 PM to receive a free Original Glazed® Doughnut. Join Krispy Kreme Rewards to access exclusive offers and never miss limited-time doughnut collections.
What types of food and drinks does Krispy Kreme Pooler serve?
Krispy Kreme Pooler serves hot, fresh doughnuts including the Original Glazed® variety, coffee, iced coffee, hot and frozen drinks, breakfast, brunch, and dessert options.
What payment methods are accepted at Krispy Kreme Pooler?
Krispy Kreme Pooler accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is Krispy Kreme Pooler family-friendly and LGBTQ welcoming?
Yes, Krispy Kreme Pooler welcomes families and the LGBTQ community, providing a casual and inclusive environment.
Are there nearby stores I can visit after getting doughnuts at Krispy Kreme Pooler?
Yes, after visiting Krispy Kreme at 200 Tanger Outlets Blvd, you can shop at nearby stores like Jared jewelry store, Sunglass World at Savannah Tanger Outlets, and Justice clothing store for clothes and accessories.
Can I combine a visit to Krispy Kreme with a shopping trip at Tanger Outlets?
Absolutely, Krispy Kreme is located inside Tanger Outlets in Pooler, GA, allowing you to enjoy fresh doughnuts alongside shopping at stores such as Puma, Kate Spade Outlet, and American Eagle located within the outlet mall.
Are there nearby food options besides Krispy Kreme at Tanger Outlets?
Yes, nearby food options include Auntie Anne’s for pretzels and bakery items, Tropical Smoothie Cafe for smoothies and cafe fare, and Johnny Rockets for burgers and diner-style meals.