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Brand Certified

Chipotle Mexican Grill

2.6
(323 reviews)

Business Details

2120 Pooler Pkwy, Pooler, GA
31322, United States
(912) 912-2566

About

Mexican Restaurant
Chipotle Savannah Quarters is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2120 Pooler Pkwy, Pooler, GA
31322, United States

Hours

Reviews

2.6
323 reviews
5 stars
89
4 stars
25
3 stars
23
2 stars
24
1 star
162

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, floors, and food prep areas.

Customer Service

Numerous customers experienced rude and dismissive service from staff, with complaints about attitudes and lack of professionalism.

Food Quality

Many customers reported issues with food freshness and quality, including underseasoned dishes and missing ingredients.

Order Accuracy

Several reviews mentioned problems with incorrect or incomplete orders, particularly with online and mobile orders.

Management Issues

Feedback indicated a need for better management and staff training, as many customers felt that the service and cleanliness issues stemmed from poor oversight.
  • DM
    David Monroe
    Feb 16, 2026
    5.0
    It’s good
  • AM
    Alana Martin
    Jan 25, 2026
    2.0
    I ordered a cheese only quesadilla (that comes with guacamole) and they didn’t want to give it to me. They still refused even when I showed them my receipt. The rest of the order was correct but when I pointed it out to them, they got defensive. Drove away with no guac. The Chipotle by the Oglethorpe mall has such better service and quality! I will drive out of my way next time to avoid this location.
  • JJ
    James
    Jan 23, 2026
    1.0
    Went for dinner a little after 9:00 pm. Food was sketchy, all the proteins looked alike. Tasted really bad. My wife and I ate about 1/4 of our burrito bowl. Food def. wasn't fresh
  • SS
    Sonja S
    Jan 20, 2026
    5.0
    Cleanest and best runChipotle I have ever been to, and I go ALOT. Awesome service, excellent food quality
  • KK
    Keri Kreider
    Jan 7, 2026
    5.0
    I order through the Chipotle lane about 3 times a month. Everything is always fresh and correct. Staff is very nice as well!

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Savannah Quarters serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 2120 Pooler Pkwy?

Chipotle is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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