Chipotle Mexican Grill

Reviews

• TP

  Tommy Pham

  3 days ago
  5.0
  Ordered a bowl to pickup for lunch, food was ready at suggested time. This location does not skimp out on the amount of food given, at least for the bowls. Workers were quick and respectful, overall a great experience and I’d come back.
• SR

  Schyler Ring

  Mar 1, 2026
  1.0
  Stopped by for dinner around 6:30pm. Worst Chipotle experience I’ve ever had. My partner and I stepped up to the counter to order and we were met with an employee with an attitude. My partner asked a question about one of the meat options and he was straight up ignored. When I tried to place my order I wanted to get a burrito. The employee in a rude manor told me that they didn’t have anymore tortillas so I got a bowl. Then we get to the rice. All of the rice containers had essentially no rice. The employee then gets irritated with another employee about the rice and then storms off to get rice from the side counter. Once she returns back from the rice I’m trying to decide what next to put in my bowl and she continues with an attitude and says “what else can I get you!” I was so mad and embarrassed I hurried with my selection. Check out was fine. My partner and I were going to sit inside and eat. We quickly changed our mind. Tables dirty and the drink machine had no ice. The tea area was just constantly leaking. I would recommend highly skipping over this place and go to one of the many other Mexican spots in Pooler. You will also get more bang for you buck at other spots. Who ever is managing this chipotle do better!
• LA

  Lisbeth Acevedo

  Mar 1, 2026
  1.0
  On a roadtrip with the family and stopped for food the store is not clean the food was spilled everywhere when serving the salsa station all spilled I had an allergy request and wasn’t granted first time I’ve ever been told no for An allergy request at any chipotle asked the manager if i could wait but was told no and he encourage the front staff to say they did not have any more plain rice without apologies the lady was very unpleasant. The rice available was not well done very hard was not able to eat the bowl the tomatoes tasted as if they had been sitting outside for days definitely the store is not well managed and not sanitary at all should be inspected
• KC

  Kathy Carlton-Smith

  Feb 22, 2026
  1.0
  Absolutely horrible. Went in to get a few burritos for our long drive and the service was just terrible. A girl was touching her hair with gloves on, some didn't have their hats or hair tired back at all. There was a man who wasn't even wearing a beard net. Didn't even bother wiping the counter down, and discarded sauces ended up all over our aluminum foil. He wrapped our burritos so sloppily that it was all just spilling out and didn't even drain the food juices, I set the bag on my lap and a few seconds later I had food juices all over me, I had to continue the next 2 hours of my drive with wet food and sauce on my pants and seat.
• SK

  Sharon K

  Feb 20, 2026
  1.0
  I found a post that was posted six years ago and nothing has changed. I went in there on February 14, 2026 and absolutely nothing has changed. The food on the bar looked as if it had been there all day with no attention, trash was running over, all the available tables were not cleaned. There were plenty employees just chatting, drinking area was awful /unclean. Horrible restaurant needs to be shut completely down. Of course , we did not eat in there —walked in and around and out —my advice for anyone entering this restaurant do the same.

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