Numerous reviews highlighted consistently poor service, including long wait times for seating and food, inattentive staff, and rude management.
Food Quality
Many customers reported receiving cold, poorly prepared, or incorrectly ordered food, with specific complaints about wings being dry or overcooked.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and utensils, as well as a general lack of cleanliness in the restaurant.
Positive Staff Experiences
Despite the overall negative feedback, some customers praised individual servers for their attentiveness and excellent service, indicating that there are capable staff members.
Inconsistent Experience
Customers expressed frustration over the inconsistency of their experiences, with some visits being satisfactory while others were disappointing.
JH
Jenna Harris
Nov 13, 2025
5.0
Just left from eating there today and this place has REALLY turned things around! I am glad I gave them another try! Amazing experience from start to finish! I am not sure what changed, maybe new management but definitely a 10/10 experience and total 180 from the last time I was there! Keep up the great work!!
JG
Julissa Garcia
Nov 1, 2025
1.0
The manager here is very rude. We had came in and he was about to seat us but we asked for a booth and he said he would go see if it’s open then another employee attended us apologizing about his manager because he had cut peoples hours and were short staff. We waited her for about an hour for our food and people who came after us received there’s before us. The manager the whole night was giving me rude looks. Horrible service. Do not come here if you want to enjoy your night
CC
Carmen Cates
Oct 25, 2025
2.0
Just picked up an order. So very disappointed. I ordered the 10 piece wings and fries combo. I think I may have 15 fries in my box. I asked the worker if this was right, and she said they portion the fries. This is the first and most definitely the last time I will order from this place. My food was 21.00. I think I can do better!
IJ
isa Jackson
Oct 22, 2025
2.0
The service here is practically non-existent. Every time we visit, it takes quite a while to be seated, and the staff never seem very attentive. The food is just okay — nothing special, but it gets the job done. The only saving grace is that the beer and food are cheaper than most places around, and the deals can be pretty good if you’re on a budget. It’s fine for a casual stop, but definitely not a place I’d go out of my way for.
HJ
Hailey Jeffrey
Oct 18, 2025
1.0
Check your cups and utensils! We had brown spots all over every cup. Unfortunately, we didn't notice until the end. Food would have been better if I was able to eat it warm. A lot of stuff wasn't brought out and we had to wait forever because our waitress disappeared. We all had spicy wings and had no refills the entire time. We asked 4 times for a certain game to be turned on. There was hardly anyone in our section. Our waitress visited our table twice before we got our food and only once after. We saw her look at us several times and keep walking. She would disappear to the back for a long time at once. All of this combined with the dirty cups, disgusting. I don't understand why we could not be helped when no one was here. We were sitting here long after people had come and gone waiting for this server.
Frequently Asked Questions About Buffalo Wild Wings
What kind of food does Buffalo Wild Wings in Pooler, GA specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Pooler, GA?
It is located at 1323 Benton Blvd, Pooler, GA 31322, United States.
What are the operating hours of Buffalo Wild Wings in Pooler?
Buffalo Wild Wings is open daily from 11:00 AM to 2:00 AM.
Is Buffalo Wild Wings in Pooler currently open?
Yes, the location is currently open.
How can I contact Buffalo Wild Wings in Pooler for reservations or inquiries?
You can call them at +1 912-748-4424.
Does Buffalo Wild Wings in Pooler offer takeout services?
Yes, it is categorized as a takeout restaurant among others like sports bar and chicken wings restaurant.
Are there other places to eat near Buffalo Wild Wings in Pooler?
Yes, nearby dining options include Jalapenos Authentic Mexican Grill at The Shoppes, McDonald's, Panera Bread, B and D Burgers, Marco's Pizza, Carey Hilliard's Restaurant, Sushi Hana, Moe's Southwest Grill, and World of Beer.
What entertainment or nightlife options are near Buffalo Wild Wings in Pooler?
Nearby you can visit bars like WOB Bar & Kitchen Pooler and World of Beer to enjoy drinks before or after visiting Buffalo Wild Wings.
Are there any accommodations or apartments close to Buffalo Wild Wings in Pooler?
Yes, Belmont Park West apartments and Marion Lake Apartments are nearby for those looking for local lodging or living options.
What are some nearby services or stores close to Buffalo Wild Wings?
Nearby services include First Chatham Bank and Cadence Bank for financial needs, Sprint Store for mobile phones, Milan Laser Hair Removal, Legacy Nail & Spa for beauty services, GNC Live Well for supplements, and GameStop for video games and electronics.