Numerous reviews highlighted poor service, including long wait times, inattentive staff, and rude management.
Food Quality
Many customers reported cold, poorly prepared, or incorrect food orders, leading to dissatisfaction with the overall dining experience.
Cleanliness Concerns
Several reviews mentioned dirty tables, utensils, and overall unsanitary conditions in the restaurant.
Positive Staff Experiences
A few customers praised specific servers for their attentive and friendly service, indicating that there are some positive experiences amidst the negative feedback.
KG
Kimberly Griffin
5 days ago
1.0
I usually don’t have any issues with this Buffalo Wild Wings location. In the past, my food has always been hot and delicious, and I’ve ordered from here many times without complaint.
This time, however, I placed an online order for two traditional wing orders—one without sauce and one tossed in sauce. When my husband picked up the order and brought it home, both orders had the sauce on the side, which is not what we ordered.
I contacted the store to address the issue. Unfortunately, I don’t know the name of the person who answered the phone, but his attitude was very nonchalant and rude. He stated that “the system shows sauce on the side for both,” even after I explained that I was looking directly at my online receipt, which does not indicate that. I also paid nearly $50 for this order.
When I asked if my husband could bring the wings back so they could be tossed in the sauce as originally ordered, he said yes—but only to toss the sauce onto the already-cold wings. Instead of offering to remake the order or provide fresh, hot wings prepared correctly, there was no effort made to provide a reasonable customer service solution.
This experience felt very unprofessional and fell well below the standard of service I’ve received from this location in the past. Unfortunately, it was a disappointing experience overall.
NN
Nevaeh
Jan 3, 2026
1.0
Stopped going to BWW because of poor service. Decided to stop on the drive home and watch football. All the food came out cold except one meal like it sat in the window waiting on that last meal. Server barely came to the table had to get up and ask for refills (the entire table was down to ice). The floor was trashed. Tables left dirty for hours.
SM
Seth Miller
Jan 1, 2026
5.0
Everything was great for our party of 10! Food, service, everything! Manager went above and beyond to get us seated and get our drink orders going. My mother in law has celiac and can’t consume gluten— when I say the manager herself literally put a hair net on and cooked her meal herself!!! What amazing service! 11/10!
EL
Empressive Living
Dec 28, 2025
1.0
Now yall know these wings are tossed improperly and yet yall still served it….got to do better. It’s not hard to toss wings in sauce and fully cover them
GD
Gold Divine
Dec 9, 2025
1.0
Giving it one star just to make a review! PLEASE read the review before visiting or ordering from this location. I’m a big LONG time fan of BDubs and never had such a horrible experience. I ordered delivery for wedges and black bean burger and when I got my food I thought it felt a little light ! I opened my food and to my surprise I barely had any wedges in my box ! And it was cold ?! Not even warm ?! I go to open my burger box, it was missing the guacamole, onions, tomatoes, sauce and cheese ! The lettuce was slapped on ! And of course the burger was cold as well! I was really scared to eat the burger but I already paid $25 for it, I’m from out of town and don’t have anything else to eat ! Uber eats decide to give me a refund of 69 cents out of $25. Do yourself a favor and save your money please !
And after readying all these reviews! How is this place to open? Shut it down ! Because they cheating people out their money ! Serving less than what’s supposed to be served ! And sending out cold food ! Sending out sloppy food ? I’m so dissatisfied and pray my food wasn’t contaminated. If everyone food coming out cold it makes me think the food is not being cooked properly and they can cause food poisoning?! Maybe a health inspector should visit this place?!
Frequently Asked Questions About Buffalo Wild Wings
What kind of food does Buffalo Wild Wings in Pooler, GA specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Pooler, GA?
It is located at 1323 Benton Blvd, Pooler, GA 31322, United States.
What are the operating hours of Buffalo Wild Wings in Pooler?
Buffalo Wild Wings is open daily from 11:00 AM to 2:00 AM.
Is Buffalo Wild Wings in Pooler currently open?
Yes, the location is currently open.
How can I contact Buffalo Wild Wings in Pooler for reservations or inquiries?
You can call them at +1 912-748-4424.
Does Buffalo Wild Wings in Pooler offer takeout services?
Yes, it is categorized as a takeout restaurant among others like sports bar and chicken wings restaurant.
Are there other places to eat near Buffalo Wild Wings in Pooler?
Yes, nearby dining options include Jalapenos Authentic Mexican Grill at The Shoppes, McDonald's, Panera Bread, B and D Burgers, Marco's Pizza, Carey Hilliard's Restaurant, Sushi Hana, Moe's Southwest Grill, and World of Beer.
What entertainment or nightlife options are near Buffalo Wild Wings in Pooler?
Nearby you can visit bars like WOB Bar & Kitchen Pooler and World of Beer to enjoy drinks before or after visiting Buffalo Wild Wings.
Are there any accommodations or apartments close to Buffalo Wild Wings in Pooler?
Yes, Belmont Park West apartments and Marion Lake Apartments are nearby for those looking for local lodging or living options.
What are some nearby services or stores close to Buffalo Wild Wings?
Nearby services include First Chatham Bank and Cadence Bank for financial needs, Sprint Store for mobile phones, Milan Laser Hair Removal, Legacy Nail & Spa for beauty services, GNC Live Well for supplements, and GameStop for video games and electronics.