Jimmy John's

Reviews

• JB

  Joseph Blackcloud

  Apr 13, 2026
  1.0
  Waiting 35+ minutes AFTER placing an online order with little to no updates while waiting is unacceptable.
• SS

  Shonda Smith

  Feb 16, 2026
  1.0
  Today was my first time visiting! I ordered the Turkey Tom combo! I asked for pepper Jack cheese of course I didn’t know they didn’t have that. The cashier stated “We only have provolone, this place isn’t customizable it’s meant to be quick”. When my sub was complete. It was placed on the counter along with my potato salad(not in a bag). The orders around my order were in BAGS so I asked “is it possible to get a bag” the same cashier stated “help yourself” a gentleman next to him placed my sub in a bag and handed it to me (very politely). I was curious about the “non-customizable” subs, so I took a look online and to my surprise, they’re very much so customizable. My first visit and will be my last visit due to the customer service and due to a bland sandwich combo.
• PG

  Pete Grossman

  Feb 12, 2026
  2.0
  When I order a $10 sandwich, I expect some meat on the bun. I had a hard time finding any meat under all the lettuce and tomato's.
• LD

  Lasha Davis

  Jan 21, 2026
  1.0
  I placed an delivery order on January 15 and today January 21. I received my confirmation email right away that my order was received. On both days my order was delivered 1 hour after being placed. This Jimmy John's used to be #1 with delivery mind you I'm only 3.4 mi away from this establishment. This is absolutely my last time ordering online. I would prefer that someone call me to tell me they don't have a driver instead of taking my lunch hour waiting for my lunch to arrive.
• AL

  Alicia Lee

  Dec 28, 2025
  1.0
  This is of no fault to the food or the normal staff. However since they’ve changed owners the employees are not getting paid or receiving their tips for over a month now. Which is down right criminal in holiday season.