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Jimmy John's

3.4
(258 reviews)

Business Details

(678) 990-9150

About

Sandwich Restaurant

Location

Jimmy John's
6135 Peachtree Pkwy, Peachtree Corners, GA
30092, United States

Hours

Reviews

3.4
258 reviews
5 stars
113
4 stars
32
3 stars
23
2 stars
18
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for orders, incorrect orders, and poor customer service experiences, particularly with management.

Food Quality

While many customers praised the freshness and taste of the sandwiches, there were complaints about missing ingredients and unsatisfactory portions.

Staff Attitude

Feedback indicated a mix of friendly service and instances of rudeness or indifference from staff, impacting overall customer satisfaction.

Delivery Problems

Several reviews highlighted issues with delivery times, including orders taking excessively long and drivers being unavailable.
  • SS
    Shonda Smith
    Feb 16, 2026
    1.0
    Today was my first time visiting! I ordered the Turkey Tom combo! I asked for pepper Jack cheese of course I didn’t know they didn’t have that. The cashier stated “We only have provolone, this place isn’t customizable it’s meant to be quick”. When my sub was complete. It was placed on the counter along with my potato salad(not in a bag). The orders around my order were in BAGS so I asked “is it possible to get a bag” the same cashier stated “help yourself” a gentleman next to him placed my sub in a bag and handed it to me (very politely). I was curious about the “non-customizable” subs, so I took a look online and to my surprise, they’re very much so customizable. My first visit and will be my last visit due to the customer service and due to a bland sandwich combo.
  • PG
    Pete Grossman
    Feb 12, 2026
    2.0
    When I order a $10 sandwich, I expect some meat on the bun. I had a hard time finding any meat under all the lettuce and tomato's.
  • LD
    Lasha Davis
    Jan 21, 2026
    1.0
    I placed an delivery order on January 15 and today January 21. I received my confirmation email right away that my order was received. On both days my order was delivered 1 hour after being placed. This Jimmy John's used to be #1 with delivery mind you I'm only 3.4 mi away from this establishment. This is absolutely my last time ordering online. I would prefer that someone call me to tell me they don't have a driver instead of taking my lunch hour waiting for my lunch to arrive.
  • AL
    Alicia Lee
    Dec 28, 2025
    1.0
    This is of no fault to the food or the normal staff. However since they’ve changed owners the employees are not getting paid or receiving their tips for over a month now. Which is down right criminal in holiday season.
  • MF
    Marisa Fernandez
    Feb 20, 2025
    5.0
    Food and service was great!! Loved my sandwich and the cashier (older male) was very kind and friendly. Overall enjoyable experience and a wonderful meal!

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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