Service Issues
Customers frequently reported long wait times for orders, both in-store and for delivery, with some experiencing orders taking over an hour.
Food Quality
While many enjoyed the sandwiches, there were complaints about incorrect orders, missing ingredients, and inconsistent quality.
Staff Performance
Some reviews highlighted the hard work of individual staff members, especially during busy times, but there were also mentions of rude service and lack of support for overwhelmed employees.
Cleanliness
Several customers noted that the restaurant was clean and well-kept, contributing positively to their dining experience.
Consistency
There were mixed feelings about the consistency of the food and service, with some customers expressing disappointment compared to previous visits.