Numerous customers reported poor service, including rude staff, long wait times, and unfulfilled orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including reports of roaches and unclean food preparation practices.
Product Availability
Customers frequently noted that many menu items were unavailable, leading to disappointment and frustration.
Pricing Issues
Many reviews mentioned high prices for food items, with some customers feeling that the quality did not justify the cost.
Inconsistent Experience
While some customers had positive experiences, many others reported consistent issues, indicating a lack of reliability in service and product quality.
RH
Richard Henry
Dec 5, 2025
1.0
It takes so long to get a order
MM
Mart M
Dec 3, 2025
1.0
We’ve been customers of this DQ for over 5 years, and the service at this location has been the worst of any Dairy Queen we’ve lived near. Employees aren’t responsible, often repeat the same scripted excuses instead of solving issues, and don’t seem to care about customers. They act however they want, and it shows in most visits.
You may want to get in contact with us — I would welcome a call to discuss this and hopefully see improvements. We’d love to see our local DQ improve, as it’s definitely below average. Local DQ issues came up in a neighbors discussion and we all (8 or more families) noticed the same behaviors. Not sure if this is a leadership issue or an employee selection issue.
BB
Bowman
Sep 20, 2025
1.0
Don’t come here they don’t follow Dairy Queen‘s policy. They don’t flip it and when I told them they didn’t flip it they got mad and tried to take the ice cream back when it should’ve been free. We came late at night, but that doesn’t mean they have to do their job. I don’t know why they not fall following their policy like it comes out of their bankaccount. Worst service ever do notcome here unless you want rude people and bad ice cream by the way it’s not even real ice cream is dairy dessert. By the way, they made us walk through the drive-through to get our ice cream. They wouldn’t open the door.
JJ
Joe-Marines
Aug 11, 2025
3.0
Just fine
CC
cece cj
Aug 7, 2025
1.0
considering i placed an order online for a custom cake and when arrived it was not even made. wouldnt make it and had to get a premade cake
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and dessert does Dairy Queen Grill & Chill in Peachtree City specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill throughout the week?
The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
Where is Dairy Queen Grill & Chill located in Peachtree City?
It is located at 300 Petrol Pointe, Peachtree City, GA 30269-1551, USA.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating for customers.
Are there family-friendly amenities available at Dairy Queen Grill & Chill?
Yes, the location is family-friendly and offers amenities including high chairs, restrooms, and wheelchair accessibility.
Can customers order online or access exclusive deals at Dairy Queen Grill & Chill?
Yes, customers can order online through their website and download the Dairy Queen app for exclusive deals.
Is there free Wi-Fi available at Dairy Queen Grill & Chill?
Yes, the restaurant provides free Wi-Fi to its customers.
What nearby legal services are close to Dairy Queen Grill & Chill?
Nearby legal services include Thomas F. Tierney, Flat Fee Peachtree City Attorney, Lisa K. Inagawa, Attorney at Law, and Thomas F. Tierney Attorney at Law, which could be convenient stops before or after your meal.
Are there fitness or wellness options near Dairy Queen Grill & Chill?
Yes, nearby there is Gritton's Training System, a fitness and sports venue, as well as Rooted Therapies and Imperial Massage for spa and wellness services, which customers might visit after dining.
What dining options are available near Dairy Queen Grill & Chill in Peachtree City?
Nearby eateries include Scoville Chicken, Waffle House for breakfast and brunch, and Chin Chin Chinese for Asian cuisine, offering various meal choices around your visit.