Dairy Queen Grill & Chill

3.5
600 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
300 Petrol Pointe, Peachtree City, GA
30269-1551, United States

Hours

Reviews

3.5
600 reviews
5 stars
215
4 stars
139
3 stars
76
2 stars
50
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or mistreated.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with pre-orders not being fulfilled.

Cleanliness

Several customers reported unsanitary conditions, including sightings of pests and dirty facilities.

Product Availability

Customers expressed frustration over frequently being out of popular menu items, including ice cream flavors and toppings.

Pricing Issues

Many reviews mentioned high prices for food and ice cream, with some customers feeling that the quality did not justify the cost.
  • RB
    ray brooks
    Sep 20, 2025
    1.0
    Don’t come here they don’t follow Dairy Queen‘s policy. They don’t flip it and when I told them they didn’t flip it they got mad and tried to take the ice cream back when it should’ve been free. We came late at night, but that doesn’t mean they have to do their job. I don’t know why they not fall following their policy like it comes out of their bankaccount. Worst service ever do notcome here unless you want rude people and bad ice cream by the way it’s not even real ice cream is dairy dessert. By the way, they made us walk through the drive-through to get our ice cream. They wouldn’t open the door.
  • JJ
    Joe-Marines
    Aug 11, 2025
    3.0
    Just fine
  • CC
    cece cj
    Aug 7, 2025
    1.0
    considering i placed an order online for a custom cake and when arrived it was not even made. wouldnt make it and had to get a premade cake
  • ST
    shelly thomas
    Jul 27, 2025
    1.0
    Just ordered a dipped cone and watched the girl touch the cone with her bare hands. Then she went to the cash register and touch the screen and then her hair , all while switching hands touching the cone!!! Plan nasty. Will never go back.
  • LV
    Louis Verde
    Jul 7, 2025
    5.0
    Typically great service and generous blizzards. Today, they were skimpy and team was more interested in talking to each other than acknowledging us. Our pups love coming here to get pup cups. This group of teens didn’t offer or even say hello. Hopefully the review will be read and taken seriously. 5 stars because we normally love this place. We will be back.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and dessert does Dairy Queen Grill & Chill in Peachtree City specialize in?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill throughout the week?

The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.