Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or mistreated.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and issues with pre-orders not being fulfilled.
Cleanliness
Several customers reported unsanitary conditions, including sightings of pests and dirty facilities.
Product Availability
Customers expressed frustration over frequently being out of popular menu items, including ice cream flavors and toppings.
Pricing Issues
Many reviews mentioned high prices for food and ice cream, with some customers feeling that the quality did not justify the cost.
RB
ray brooks
Sep 20, 2025
1.0
Don’t come here they don’t follow Dairy Queen‘s policy. They don’t flip it and when I told them they didn’t flip it they got mad and tried to take the ice cream back when it should’ve been free. We came late at night, but that doesn’t mean they have to do their job. I don’t know why they not fall following their policy like it comes out of their bankaccount. Worst service ever do notcome here unless you want rude people and bad ice cream by the way it’s not even real ice cream is dairy dessert. By the way, they made us walk through the drive-through to get our ice cream. They wouldn’t open the door.
JJ
Joe-Marines
Aug 11, 2025
3.0
Just fine
CC
cece cj
Aug 7, 2025
1.0
considering i placed an order online for a custom cake and when arrived it was not even made. wouldnt make it and had to get a premade cake
ST
shelly thomas
Jul 27, 2025
1.0
Just ordered a dipped cone and watched the girl touch the cone with her bare hands. Then she went to the cash register and touch the screen and then her hair , all while switching hands touching the cone!!! Plan nasty. Will never go back.
LV
Louis Verde
Jul 7, 2025
5.0
Typically great service and generous blizzards. Today, they were skimpy and team was more interested in talking to each other than acknowledging us. Our pups love coming here to get pup cups. This group of teens didn’t offer or even say hello. Hopefully the review will be read and taken seriously. 5 stars because we normally love this place. We will be back.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and dessert does Dairy Queen Grill & Chill in Peachtree City specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill throughout the week?
The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
Where is Dairy Queen Grill & Chill located in Peachtree City?
It is located at 300 Petrol Pointe, Peachtree City, GA 30269-1551, USA.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating for customers.
Are there family-friendly amenities available at Dairy Queen Grill & Chill?
Yes, the location is family-friendly and offers amenities including high chairs, restrooms, and wheelchair accessibility.
Can customers order online or access exclusive deals at Dairy Queen Grill & Chill?
Yes, customers can order online through their website and download the Dairy Queen app for exclusive deals.
Is there free Wi-Fi available at Dairy Queen Grill & Chill?
Yes, the restaurant provides free Wi-Fi to its customers.
What nearby legal services are close to Dairy Queen Grill & Chill?
Nearby legal services include Thomas F. Tierney, Flat Fee Peachtree City Attorney, Lisa K. Inagawa, Attorney at Law, and Thomas F. Tierney Attorney at Law, which could be convenient stops before or after your meal.
Are there fitness or wellness options near Dairy Queen Grill & Chill?
Yes, nearby there is Gritton's Training System, a fitness and sports venue, as well as Rooted Therapies and Imperial Massage for spa and wellness services, which customers might visit after dining.
What dining options are available near Dairy Queen Grill & Chill in Peachtree City?
Nearby eateries include Scoville Chicken, Waffle House for breakfast and brunch, and Chin Chin Chinese for Asian cuisine, offering various meal choices around your visit.