Dairy Queen Grill & Chill

3.7
454 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
9125 Roosevelt Hwy, Palmetto, GA
30268-1849, United States

Hours

Reviews

3.7
454 reviews
5 stars
181
4 stars
106
3 stars
70
2 stars
31
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or unprofessional service from staff, leading to frustration and dissatisfaction.

Food Quality

Several reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared food, which negatively impacted customer experiences.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to the quality and quantity of food received, with some feeling that the value was not worth the cost.

Drive-Thru Experience

Many reviews noted slow service and issues with the drive-thru, including incorrect orders and long wait times, contributing to a negative overall experience.

Cleanliness and Management

Multiple customers reported unsanitary conditions and poor management practices, suggesting a need for better oversight and cleanliness standards.
  • CP
    Carolyn Proffitt
    Dec 14, 2025
    5.0
    We absolutely love OM at the drive thru at lunch time on most days at this Dairy Queen location. He is so kind to us and knows our order by heart! We look forward to seeing him each time and he is the reason we come back to this DQ location so often!
  • RK
    Raquel R Katz
    Apr 30, 2021
    5.0
    I love their sundaes....
  • BS
    Bob Sabella
    Apr 27, 2019
    4.0
    Food was good.place was clean.service fast
  • BG
    Ben Gamblin
    Jun 17, 2018
    5.0
    Fast service and clean dining area

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats are offered at Dairy Queen Grill & Chill in Palmetto, GA?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill throughout the week?

The restaurant is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.