Bojangles

3.3
925 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
9135 Roosevelt Hwy, Palmetto, GA
30268, United States

Hours

Reviews

3.3
925 reviews
5 stars
311
4 stars
185
3 stars
128
2 stars
89
1 star
212

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being overcooked or lacking flavor, while others praised specific items like biscuits and chicken.

Service Issues

Many reviews highlighted slow service, long wait times, and incorrect orders, leading to frustration among customers.

Cleanliness

Numerous complaints about the cleanliness of the restaurant, including dirty floors and unsanitary restrooms.

Customer Service

Mixed feedback on customer service; while some employees were noted for being friendly, others were described as rude or unhelpful.

Management Concerns

Several reviews pointed to poor management and lack of resources as contributing factors to the overall negative experiences.
  • ST
    shelia teagle
    Oct 31, 2025
    5.0
    Food great, atmosphere great, and your food is served in a timely manner 👍🏆
  • SR
    Sheaira W. Redwine
    Oct 13, 2025
    1.0
    Worst experience. Ordered through drive thru for Large Size Sides: Green Beans, Mashed Potatoes. They asked me to pull up. After sitting for about 5 mins I went inside to add another order of biscuits. Once inside they didn't have enough green beans for my order as well as none preparing. They also tried to give me an small order of mashed potatoes inside of a large size container. After asking for the manager they added more potatoes and gravy to the container and refunded me the green beans and biscuits. I was at this establishment for over 30 mins for just some mashed potatoes and gravy. Management experience wasn't any better. She had an attitude at me, as well as the workers as she wasnt the manager on duty. Last time coming to this particular establishment
  • MB
    MERRILL DALE BARNARD
    Oct 7, 2025
    5.0
    Customer service & food was fantastic. Definitely highly recommend.
  • JH
    Justin Hale
    Oct 2, 2025
    1.0
    Dirty disrespectful and long waits after the ai takes your order and gets it wrong
  • QP
    Que P.
    Sep 27, 2025
    3.0
    My experience at this location was okay, but I feel like the food definitely needs a little more TLC. Some of the dishes seemed rushed and lacked the flavor and care that really makes a meal stand out. The presentation was fine, but the taste didn’t match the expectation. With a little more attention to seasoning, freshness, and consistency, the food could be on another level. The staff was friendly, and the atmosphere was nice, but the kitchen could put more love into the dishes to really bring the whole experience together.

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern sides for breakfast, lunch, and dinner.

What are the operating hours of Bojangles in Palmetto, GA?

Bojangles is open daily from 5:00 AM to 10:00 PM except Sunday when it opens at 6:00 AM. The dining room closes at 9:00 PM daily.