Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some employees are praised for being friendly, while others are reported as rude and unhelpful.
Order Accuracy
Frequent complaints about incorrect orders and issues with mobile app orders, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Wait Times
Long wait times reported in both drive-thru and in-store, with some customers experiencing delays of over 30 minutes.
Staffing Issues
Reports of understaffing leading to poor service and long waits, with some locations having only one employee available.
LF
Linus Fennell
Oct 31, 2025
5.0
Dorine and crew rock! Best Wendy's around for sure.
RB
Ron B
Oct 30, 2025
4.0
Placed a take order from the app! It was done before I arrived but I did not see the blue mobil take out sign. So I waited until I saw it and my order already done. Hamburger was good and fries too. The last time it was on the white display, so things changed. The place is clean and well kept on the inside.
AA
Avianna
Oct 27, 2025
1.0
Said was open at 6:30 I’m here at 7:30 they won’t let us in. If you aren’t gonna be open at the said time then don’t have a business simple
JE
Jennifer Etheredge
Oct 22, 2025
1.0
30 minutes to go through the drive thru when they had enough staff to have one person taking payment at the first window, 2 people fulfilling orders, not busy except the drive thru. Did you not hire cooks?
TT
tyler todd
Sep 27, 2025
1.0
I just went to buy 16 dollar worth of sandwiches and asked for 4 ghost pepper ranches and the continued to tell me they would have to charge me for 3 of the sauces. So I canceled my 16 dollar order of food. Sorry you have to be so cheap wendys now you get to swallow the loss of that meal and throw that 16 dollars in the trash all because you wanted to charge for a couple sauces
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Norcross, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Norcross, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 710-0174.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Spalding Dr Wendy’s serve breakfast?
Yes, this Wendy’s location in Norcross, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's on Spalding Drive?
The drive-through is open from 6:30 AM to midnight on Monday and Saturday-Sunday, and open until 1:00 AM Tuesday through Friday.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 5491 Spalding Drive serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food through a mobile app?
Yes, you can order via the Wendy's app available on the App Store or through the online ordering website order.wendys.com.
What payment methods are accepted at Wendy's on Spalding Drive?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact Wendy's at this location?
You can contact the Customer Care team via their website contact page, call (770) 710-0174 directly, or fill out the Wendy's Customer Satisfaction Survey online.
Are there delivery options available at this Wendy's?
Yes, Wendy's offers delivery at this location where available. Check the Wendy's app or order.wendys.com to see if delivery is available near you.
What nearby fast food restaurants are close to Wendy's on Spalding Drive?
Nearby fast food options include Arby's, Taco Bell, Pizza Hut, and another Wendy's location. Customers can choose from various cuisines in the area.
Are there banking facilities near Wendy's Spalding Drive?
Yes, Bank of America Financial Centers and ATMs are nearby, which can be convenient for customers needing banking services before or after visiting Wendy's.
What shopping options are close to Wendy's at Norcross, GA?
Peachtree Parkway Shopping Plaza is located nearby, providing an opportunity for customers to shop before or after their meal at Wendy's.
Are there fitness or wellness centers near the Wendy's on Spalding Drive?
Yes, Youfit Health Clubs and Results Physiotherapy are close by, offering fitness and therapy options for customers in the area.