Wendy's

3.4
1488 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5491 Spalding Drive, Norcross, GA
30092, United States

Hours

Reviews

3.4
1,488 reviews
5 stars
526
4 stars
302
3 stars
237
2 stars
119
1 star
304

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being friendly, while others are reported as rude and unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and issues with mobile app orders, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.

Wait Times

Long wait times reported in both drive-thru and in-store, with some customers experiencing delays of over 30 minutes.

Staffing Issues

Reports of understaffing leading to poor service and long waits, with some locations having only one employee available.
  • LF
    Linus Fennell
    Oct 31, 2025
    5.0
    Dorine and crew rock! Best Wendy's around for sure.
  • RB
    Ron B
    Oct 30, 2025
    4.0
    Placed a take order from the app! It was done before I arrived but I did not see the blue mobil take out sign. So I waited until I saw it and my order already done. Hamburger was good and fries too. The last time it was on the white display, so things changed. The place is clean and well kept on the inside.
  • AA
    Avianna
    Oct 27, 2025
    1.0
    Said was open at 6:30 I’m here at 7:30 they won’t let us in. If you aren’t gonna be open at the said time then don’t have a business simple
  • JE
    Jennifer Etheredge
    Oct 22, 2025
    1.0
    30 minutes to go through the drive thru when they had enough staff to have one person taking payment at the first window, 2 people fulfilling orders, not busy except the drive thru. Did you not hire cooks?
  • TT
    tyler todd
    Sep 27, 2025
    1.0
    I just went to buy 16 dollar worth of sandwiches and asked for 4 ghost pepper ranches and the continued to tell me they would have to charge me for 3 of the sauces. So I canceled my 16 dollar order of food. Sorry you have to be so cheap wendys now you get to swallow the loss of that meal and throw that 16 dollars in the trash all because you wanted to charge for a couple sauces

Frequently Asked Questions About Wendy's

Is Spalding Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.