Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,438 reviews
5 stars
492
4 stars
266
3 stars
210
2 stars
113
1 star
357
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive behavior from staff, with many customers expressing frustration over poor service and lack of attention.
Food Quality
A significant number of customers reported receiving cold, old, or improperly prepared food, leading to dissatisfaction with their meals.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.
Staffing Issues
Several reviews indicated that the location is understaffed, leading to long wait times and inadequate service.
- DGDARA GIBBSDec 29, 20252.0I ordered a daves of singles meal with no condiments and instead of giving me a new bun, they just wiped off the mayonnaise, you can still see the mayonnaise on the pickles. Luckily, I'm not allergic because this would have been a lawsuit. I suggest they get their team in order. Because this could have been much worse if I was allergic
- TCthomas coccittiDec 27, 20251.0LITERALLY DISGUSTED , My significant other wanted Wendy’s so I went too the drive through and got the food and left . I got back (2 mins ) down the road and there was missing items and the food was soggy and cold ! I called via phone to see if there was anyway that they could just give me the items that were missing and I told them the food was cold but no worries I just want what I paid for …. They hung up ….. You’re lucky I have Jesus in my life now because Wendy’s would be wearing it on the front window …. DONT GO HERE…, EVER EVEN IF YOUR STARVED
- AAamariDec 21, 20251.0The food was cold and old! The staff were very rude. When I went there were no other customers and I think that's very fitting with the service you get. The fries were hard and cold and the burger was also cold. Workers had attitude right when you start ordering. Overall, there's other fast food in the area that have better service and workers who care about what they serve.
- MMMatthew MillerDec 12, 20251.0Literally last few hours of the store being open went into the drive through they decided to ignore people for hours in the drive through only saying hold on and then never took orders and stalled till the place closed not cool needs new staff immediately.
- JMJennifer MejiasDec 4, 20252.0I did a mobile app for a $.67 frosty to get the offer. Offer said to drive up to the window and when I drove up to the window, they said to pull up to the parking spot for mobile orders. Then someone came out and said that the frosty doesn’t work and that I would have to cancel it on the app. We tried to figure out how to do that didn’t work. She walked in to try to do it on her end and didn’t work. She walked out eight minutes later with the frosty. What should’ve been a quick one minute mobile order pick up took 15 minutes or more because the frosty came out with no straw and spoon so I had to pull back around to figure out how I’m gonna eat it. The service was with a lot of attitude. Horrible service… SHE LIED!
Frequently Asked Questions About Wendy's
Is Indian Trail Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's on Indian Trail Rd?
The drive-through is open every day from 6:30 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
Can I order Wendy's delivery near Norcross, GA?
Delivery availability can be checked via Wendy's app or at order.wendys.com by entering your address.
What payment options are accepted at Wendy's Indian Trail Rd?
You can pay with American Express, Cash, Discover, Mastercard, or Visa.
Does this Wendy's location have a drive-thru?
Yes, the Wendy's at 1935 Indian Trail Rd has a drive-thru service.
How can I provide feedback about my experience at this Wendy's?
You can contact the Customer Care team via the contact page, call 888-624-8140, fill out Wendy's Customer Satisfaction Survey, or call the location directly at (770) 242-8718.
Where can I find the menu and prices for Wendy's Indian Trail Rd?
Menu and prices are available at order.wendys.com or via the Wendy's mobile app for this location.
What nearby fast food options are close to Wendy's Indian Trail Rd?
Nearby fast food restaurants include Arby’s and another Wendy’s location, providing options if you want to compare menus or grab a quick bite nearby.
Are there any nearby gas stations or convenience stores to Wendy's?
Yes, Chevron gas station and convenience store is nearby, useful if you need to fuel up or grab snacks before or after your meal.
What local services are near Wendy's that I might want to visit?
Nearby services include National Safety Council for public services, CIMA Clinic for women's health, and several real estate agents like Crown Group. These can be convenient stops if you’re in the area running errands.