Taco Bell

3.3
1320 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5518 Jimmy Carter Blvd in Norcross. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5518 Jimmy Carter Blvd, Norcross, GA
30093, United States

Hours

Reviews

3.3
1,320 reviews
5 stars
470
4 stars
245
3 stars
176
2 stars
88
1 star
341

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and dismissive behavior from staff and management, with reports of discriminatory treatment towards certain customers.

Food Quality

Customers expressed dissatisfaction with food quality, including incorrect orders and poorly prepared items, leading to a negative dining experience.

Service Speed

Many customers reported long wait times for orders, both in-store and drive-thru, contributing to frustration and dissatisfaction.

Management Issues

The management at this location received significant criticism for unprofessional behavior and poor customer service policies, particularly regarding sauce distribution and restroom access.

Cleanliness

Mixed reviews on cleanliness; some customers noted a clean environment while others reported filthy restrooms and unsanitary conditions.
  • JS
    jaydeen sunjaya
    2 days ago
    5.0
    best taco bell in atl all staff are very nice and communicative
  • CC
    cosmobrain
    2 days ago
    5.0
    Got food quick, restaraunt was clean, workers were kind.
  • RG
    Robert Garcia
    Dec 26, 2025
    1.0
    Just witnessed a male employee rubbing his testicles as we walked in. Keep in mind, this is the same person that prepares your food. With or without gloves, this is unacceptable.
  • JE
    James Eley
    Dec 13, 2025
    1.0
    6pm went to the drive thru. Woman with an attitude trying to take my order. All I wanted was 12 Taco box X 2. Supreme. It took forever for her to comprehend that. Then she said I would have to come inside to order that. Why???? By the time I got to this point I wasn't wanting to deal with. Went to Pizza hut. Great service.
  • JB
    Jersey Baxter
    Dec 12, 2025
    1.0
    Mangers were rude. I asked the mangers if they could remake it and he took the food back that was open into the window n 3 mins later hands the bag with the same food wrapped in a new bag n when I go inside they yelling saying that’s what I ordered And then 1 have the nerve to brag that she been working there since she was 17, that’s embarrassing n I can tell why she is 47 and still a manger position bc her customer service in general sucks n her professionalism isn’t there so im surprised she even made it past an associate position. She’s embarrassing the Taco Bell name for sure. I didn’t yell back or be rude bc there is no point to get mad at low mindset people. God bless her

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Jimmy Carter Blvd in Norcross?

The drive-through is open daily from 9:00 AM to 3:00 AM.

Where is Taco Bell located in Norcross, GA?

Taco Bell is located at 5518 Jimmy Carter Blvd, Norcross, GA 30093, USA.