Papa Johns Pizza

3.0
257 reviews
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Business Details

6325 SPALDING DRIVE, Norcross, GA
30092, United States
(770) 448-1666
https://locations.papajohns.com/united-states/ga/30092/norcross/6325-spalding-drive?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Norcross, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Norcross pizza for any occasion. Call us for pizza delivery in Norcross or stop by 6325 SPALDING DRIVE for carryout to order the best pizza in Norcross, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
6325 SPALDING DRIVE, Norcross, GA
30092, United States

Hours

Reviews

3.0
257 reviews
5 stars
102
4 stars
22
3 stars
17
2 stars
16
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff, unhelpful management, and long wait times for assistance.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and a lack of accountability from staff regarding mistakes.

Food Quality

Feedback indicated a decline in food quality, with complaints about undercooked pizzas, sparse toppings, and overall dissatisfaction with the food.

Delivery Issues

Customers frequently experienced long delivery times, with some orders taking over two hours, leading to cold or incorrect food upon arrival.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including dismissive attitudes and lack of proper hygiene practices.
  • MG
    Marqueshi Gardner
    Jan 5, 2026
    1.0
    Papa John’s failed to deliver my full order, and when I contacted the store, they were reluctant to send out the missing items. When I requested a refund, the manager on duty refused to offer one and would not provide his name when I asked so I could file a formal complaint with corporate. There was a complete lack of professionalism and accountability. This will definitely be my last time supporting this location.
  • IR
    Iam Ragine
    Dec 15, 2025
    5.0
    I Rated this Papa John’s highly because of the staff. After the second time I came back, they had recognized me and knew my order. That goes a long way when the person making your food cares about your food and cares Enough to engage in conversation, memorize your order, and cater to you to make sure you have what you need.
  • VH
    Valentin Hernandez
    Dec 11, 2025
    1.0
    Placed a fairly large order and it took almost an hour to show up on the tracker that it was finished and on its way. Followed the driver on the tracker and when he arrived in my neighborhood, the vehicle went still and disappeared from the map. I called the store and the manager was useless, saying he doesn’t have the drivers phone number. How do you not have a drivers number when they work for you! Proceeded to call CS they were just as useless, and said only the store can issue a refund. The store had just closed and the food never arrived. Now I know why I was warned against ordering from this store, they have poor owners and managers, and incompetent drivers. The mobile app should learn a thing or two about door dashes messaging drivers feature, overall poor experience and lost a customer for life.
  • CA
    Celia Arroyo
    Nov 9, 2025
    5.0
    We love pizza and LOVE the service we always get at this location. Anthony and Nick, always greets me with such a great attitude.
  • JJ
    Johnal
    Nov 7, 2025
    2.0
    Unfortunately this isn't pizza. I can't even say this is cheese bread with toppings. I threw the "pizza" away. Too dry to eat.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Norcross, GA?

Delivery is available Monday to Thursday from 10:00 AM to midnight, Friday and Saturday until 1:00 AM, and Sunday from 10:00 AM to midnight.

Can I order carryout from Papa Johns Pizza, and what are the hours?

Yes, carryout orders are accepted Monday to Thursday from 10:00 AM to 11:45 PM, Friday and Saturday until 12:45 AM, and Sunday from 10:00 AM to 11:45 PM.