Service Quality
Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and unprofessional.
Speed of Service
Customers consistently reported long wait times for both in-store orders and deliveries, contradicting the brand's 'Freaky Fast' promise.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor food quality, leading to dissatisfaction.
Staffing Issues
The location appears to be frequently understaffed, contributing to slow service and operational inefficiencies.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and improper food handling.