Brand Certified
Dunkin'
3.6(572 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
4009 Holcomb Bridge Rd, Norcross, GA
30092, United States
Certified by Dunkin' • Feb 22, 2026
(678) 686-6286
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Norcross, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
572 reviews
5 stars
258
4 stars
105
3 stars
56
2 stars
40
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of acknowledgment.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong drinks, leading to dissatisfaction.
Food Quality
Several reviews mentioned stale donuts and poorly prepared food, indicating a decline in food quality at this location.
Management Issues
Customers frequently called for better management, citing disorganization and lack of staff training as contributing factors to their negative experiences.
Inconsistent Experience
While some customers reported positive experiences with friendly staff and good service, these were overshadowed by the overall negative feedback.
- CTCalef Trejo1 day ago1.0Horrible service
- HPHéctor Pérez-MaldonadoFeb 19, 20261.0Pulled up to the drive thru at 8:30 PM ish on Thursday Feb 19th. Immediately I hear a females voice say “We are out of everything so we are closed”. I was a little confused and tried to talk back and ask a question but didn’t get a response. The sign out front was still turned on to “open” by the way and was still within their advertised hours of operation. I then drive around to the front and see through the window that there are obviously still PLENTY of donuts inside and they in fact have not run out of everything. Which was disappointing because my wife just wanted a frosted chocolate donut (which I saw through the window). This is not the first time I have had an unpleasant customer service experience here (previously dealt with a haughty young woman that insisted on explaining that I needed to get my donut names straight instead of just helping me order the one that I feebly described to her, only for her to get it wrong and get irritated when I brought it up to her at the window). The most unfortunate thing is that this is my local dunkin which I have to consciously forgo going to and instead opt for the one that is 10 mins further since they actually have good service and are kind to people. Needless to say, I am disappointed and have hopefully learned my lesson for the last time.
- BBBarbara BoydFeb 17, 20261.0What is going on here?
- SGSaachi GuptaFeb 7, 20265.0they looked busy so i didn’t want to ask for a name but the man in the venom hoodie was so sweet my food came out fast and i go dunkin all the time and this is the best food ive ever gotten wish i lived closer id definitely be in here all the time
- CPColleen PennJan 29, 20261.0So rude and literally never get my coffee order right, even when I order on the app and it's right there on the sticker. Just plain lazy.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Norcross, GA?
Dunkin' in Norcross, GA is open every day from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What new holiday drinks are available at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What meals does this Dunkin' serve throughout the day?
This Dunkin' serves breakfast, brunch, and lunch meals.
What are some popular items I can find on the Dunkin' menu?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
What nearby dining options are close to Dunkin' at 4009 Holcomb Bridge Rd?
Nearby dining options include Fly Chef Atlanta, KFC, I Love Sushi, Taco Bell, and Jarro Cafe, offering a variety of cuisines from fast food to Japanese and Mexican.
Are there any fitness centers near Dunkin' in Norcross?
Yes, CrossFit Zanshin and Zanshin Fitness gyms are nearby, ideal if you're planning a workout before or after your visit.
Where can I find eye care services in the vicinity of this Dunkin'?
Focus Eye Care, LensCrafters, and Peachtree Corners Eye Clinic are nearby optometrist and eyewear providers you can visit.
Does this Dunkin' location have a drive-thru for convenient service?
Yes, this Dunkin' location includes a drive-thru for quick and convenient service.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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