Dunkin'

3.7
561 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norcross, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4009 Holcomb Bridge Rd, Norcross, GA
30092, United States

Hours

Reviews

3.7
561 reviews
5 stars
257
4 stars
104
3 stars
55
2 stars
39
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and negative attitudes noted.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong drinks.

Food Quality

Customers frequently complained about stale donuts and poorly prepared food, with some stating that items were often not fresh.

Atmosphere

While some customers enjoyed a pleasant atmosphere and friendly service, others reported a lack of engagement from staff and a generally unwelcoming environment.

Speed of Service

Several reviews mentioned slow service, particularly during busy times, with long wait times for both drive-thru and in-store orders.
  • DD
    DJ
    Nov 6, 2025
    1.0
    Walk in...they don't even speak. If u dont wanna work...quit Seems everyone thinks the staff is rude
  • SF
    Sam Finelli
    Nov 6, 2025
    1.0
    All my points EXPIRED on the Dunkin app and I’m BEYOND fed up like what the hell 😡😡😡😡😡😡😡😡😡. I’m so FREAKING MAD. Didn’t even know that was a thing at all. No text, no email to let me know that my points were going to disappear. I don’t understand why this app is set up like that. No points that I get from paying for all my orders should be expiring no excuse at all. My points should be my points and should’ve able to hold them until I want to spend them. The only Dunkin I go too and this happens. I’ve spent a lot money here so I don’t think it’s right. 4500 points that I was saving ARE GONE. This absolutely makes no sense. If i don’t go to dunkin for more than 6 months that means I don’t have THE money so until I have money I can’t go to dunkin. That is not my fault. No jobs in GA AT ALL THAT PAY DECENT. I won’t be going back to Dunkin until all my points are put BACK. Someone can do something to fix this for me I just know it and maybe I’ll also reconsider my 1 star review. I love dunkin but after finding out my points are nowhere to be found I’m LOVING DUNKING 1000000 times less now. Please fix.
  • KB
    Krystal Brown
    Oct 31, 2025
    1.0
    My (what was supposed to be a latte) coffee was disgusting. It was literally just black coffee with ice. I had to ask for the cold foam on top that I already paid for???? Donut seemed old and dry. The only thing that was good was my loaded hash browns. And I had to correct them about my order…. Will not be back!
  • LM
    Lola Milien
    Oct 22, 2025
    1.0
    Black lil chubby dude had an attitude on Sunday and instead of giving the replacement I asked for he just threw a bunch of donuts in the bag and handed me that. Will not be back. I can tell by the lack of response to the comments whoever owns this location does not care.
  • QS
    Quanda Simmons
    Oct 21, 2025
    5.0
    I am a regular at this location, everytime I visit its always a great atmosphere, the employees are great and they always give great service with a smile, the food is always fresh and taste great.... I live in Loganville and I drive to Norcross just for the hospitality.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Norcross, GA?

Dunkin' in Norcross, GA is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.