Dunkin'

3.6
565 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norcross, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4009 Holcomb Bridge Rd, Norcross, GA
30092, United States

Hours

Reviews

3.6
565 reviews
5 stars
257
4 stars
104
3 stars
56
2 stars
39
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of acknowledgment.

Food Quality

Many customers reported stale donuts and poorly prepared food items, with several stating that their orders were incorrect or unsatisfactory.

Management Issues

Several reviews pointed to poor management and operational issues, including staff shortages and inconsistent service quality.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that experiences can vary.
  • NB
    Nathan Brown
    Dec 17, 2025
    1.0
    The doughnuts were stale, tasted like they were days old. We couldn't hear the woman through the drive through speaker, she refused to speak up and someone else had to take over the order.
  • JS
    Jeffrey S.
    Dec 11, 2025
    1.0
    I have always had good luck ordering breakfast sandwiches here. However, I walked into this place today and nobody acknowledged me, so I walked out and will never be back.
  • IT
    Iain Tucker
    Nov 26, 2025
    1.0
    Don’t go here expecting them to operate at their posted business hours. They consistently close before 8pm, and if you place a mobile order, you’re gonna be SOL. They will take your money and expect you to forget about coming back for it the next day. Lived here for a year and not once have I had a decent experience. Please get new store management. It’s obvious that the person in charge here has no control. (Photo posted was taken at 7:51pm, and all lights in the building were off.)
  • DD
    DJ
    Nov 6, 2025
    1.0
    Walk in...they don't even speak. If u dont wanna work...quit Seems everyone thinks the staff is rude
  • SF
    Sam Finelli
    Nov 6, 2025
    1.0
    All my points EXPIRED on the Dunkin app and I’m BEYOND fed up like what the hell 😡😡😡😡😡😡😡😡😡. I’m so FREAKING MAD. Didn’t even know that was a thing at all. No text, no email to let me know that my points were going to disappear. I don’t understand why this app is set up like that. No points that I get from paying for all my orders should be expiring no excuse at all. My points should be my points and should’ve able to hold them until I want to spend them. The only Dunkin I go too and this happens. I’ve spent a lot money here so I don’t think it’s right. 4500 points that I was saving ARE GONE. This absolutely makes no sense. If i don’t go to dunkin for more than 6 months that means I don’t have THE money so until I have money I can’t go to dunkin. That is not my fault. No jobs in GA AT ALL THAT PAY DECENT. I won’t be going back to Dunkin until all my points are put BACK. Someone can do something to fix this for me I just know it and maybe I’ll also reconsider my 1 star review. I love dunkin but after finding out my points are nowhere to be found I’m LOVING DUNKING 1000000 times less now. Please fix.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Norcross, GA?

Dunkin' in Norcross, GA is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.