Dunkin'

3.8
636 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norcross, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1300 Indian Trail Rd, Norcross, GA
30093, United States

Hours

Reviews

3.8
636 reviews
5 stars
291
4 stars
147
3 stars
72
2 stars
29
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, especially during busy hours, with many expressing frustration over long wait times and poor customer interactions.

Food Quality

There were numerous complaints about food quality, including cold or improperly prepared items, with some customers stating that the food tasted frozen or stale.

Staff Attitude

Feedback indicated a mix of friendly and rude staff, with several reviews highlighting unprofessional behavior and lack of care from employees.

Cleanliness

Several customers noted issues with cleanliness, particularly in the dining area and restrooms, which detracted from their overall experience.

Product Availability

Customers expressed disappointment over the unavailability of certain menu items, including popular donuts and drinks, leading to dissatisfaction.
  • ND
    Nox Dorantes
    Nov 13, 2025
    4.0
    I’m a regular and I have to say the place is Quiet, calm and friendly. Coarnia (sorry if I misspelled her name) is always super friendly and welcoming and she’s always very helpful and polite when a customer is in need of recommendations or has questions.
  • JO
    Jas Ohaya
    Sep 7, 2025
    1.0
    ordered food through the drive thru, and there was a line but it’s to be expected on a sunday afternoon. my husband told the young lady he had a reward, but was still charged/reward not applied. my hasbrowns were still cold in the middle, and avocado toast was not toasted. my husband said his croissant sandwich tasted like the sausage came out of old tap water. i will never return to this particular location.
  • AA
    ailyn
    Aug 28, 2025
    5.0
    Everything at this dunkin is amazing the service is fast and friendly, and the drinks are even better! The iced coffee, lattes, and refreshers are always made just right. This location is super clean, well-run, and the staff really go above and beyond. If you’re in Indian Trail, you have to stop by. Highly recommend it to everyone☺️☺️🫶
  • GW
    Greg Wylie
    Aug 22, 2025
    2.0
    This place is a disaster. Nothing ever works, from the drive thru to the register. They'll have 8 people working with a line to the door (1 register open) and the drive thru doesn't work. Instead of expediting or organizing, they have people standing at a doordash counter with no one waiting there, watching the line get longer. Meanwhile, one person working the register and taking orders, but literally completing the order with each person instead of someone assisting fill/bag what the orders are. Then they take the donuts and throw them in a bag and when you get them the frosting is stuck to the bottom of the bag. Last time I'll go in
  • SK
    sininger kendall
    Jul 27, 2025
    4.0
    They charge for water Do you really need to charge for watter?

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Norcross, GA?

Dunkin' in Norcross, GA is open Monday to Saturday from 5:00 AM to 9:00 PM, and Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, brunch, and lunch with a variety of options including coffee, espresso, breakfast sandwiches, and donuts.