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Dunkin'

3.8
(639 reviews)

Business Details

(770) 279-0062
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norcross, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1300 Indian Trail Rd, Norcross, GA
30093, United States

Hours

Reviews

3.8
639 reviews
5 stars
292
4 stars
147
3 stars
72
2 stars
29
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, especially during busy hours, with many expressing frustration over long wait times and poor customer interactions.

Food Quality

There were numerous complaints about food quality, including cold or improperly prepared items, with some customers stating that the food tasted stale or poorly made.

Staff Attitude

Feedback indicated a mix of friendly and rude staff experiences, with several reviews highlighting unprofessional behavior and lack of care from employees.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and restrooms, which detracted from their overall experience.

Product Availability

Customers expressed dissatisfaction with the availability of menu items, including donuts and specific drinks, leading to disappointment during visits.
  • JS
    Jimmy Scott
    Feb 2, 2026
    1.0
    Slow employees that make little whisper comments.
  • MB
    Mario Boddie
    Feb 1, 2026
    1.0
    I ordered from the online app. This was supposed to be an Large protein coffee. I took the ice out because I didn't want to drink everything at one time and thus is fat they filled a Latge cup!
  • ND
    Nox Dorantes
    Nov 13, 2025
    4.0
    I’m a regular and I have to say the place is Quiet, calm and friendly. Coarnia (sorry if I misspelled her name) is always super friendly and welcoming and she’s always very helpful and polite when a customer is in need of recommendations or has questions.
  • JO
    Jas Ohaya
    Sep 7, 2025
    1.0
    ordered food through the drive thru, and there was a line but it’s to be expected on a sunday afternoon. my husband told the young lady he had a reward, but was still charged/reward not applied. my hasbrowns were still cold in the middle, and avocado toast was not toasted. my husband said his croissant sandwich tasted like the sausage came out of old tap water. i will never return to this particular location.
  • CB
    Carlos Benito
    Jul 12, 2018
    5.0
    A bit slow but very nice customer service

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Norcross, GA?

Dunkin' in Norcross, GA is open Monday to Saturday from 5:00 AM to 9:00 PM, and Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, brunch, and lunch with a variety of options including coffee, espresso, breakfast sandwiches, and donuts.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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