Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
4890 Peachtree Industrial Blvd, Norcross, GA
30071-1548, United States
Hours
Reviews
3.8
929 reviews
5 stars
394
4 stars
244
3 stars
110
2 stars
55
1 star
126
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rudeness, slow response times, and incorrect orders.
Food Quality
While some customers enjoyed the ice cream, many expressed dissatisfaction with the food quality, citing issues like cold fries and undercooked burgers.
Cleanliness
Several reviews mentioned that the restaurant was dirty and in need of maintenance, with complaints about the state of the dining area and restrooms.
Inconsistent Hours
Customers frequently noted that the location closed earlier than advertised, leading to frustration when they were turned away.
Pricing Concerns
Many reviews highlighted that the prices were considered high for the quality of food and service received.
- SNSon Nguyen1 day ago1.0I ordered in a DQ app and the order didn't hit the store until 20 minutes later and eventually I waited for 30 minutes for my food to arrive. The beef patties for my double cheeseburger were seem to be heated with microwave instead of in the grill, despite what the employee told me they were not. Water fountain was broken, 3 items were missing with my order, I got a cheeseburger, 1 patty, instead of a double cheeseburger, 2 patties, missing water bottle, missing kid cone, our dine-in table was smelly and dirty. They need to retrain their employees and stop cutting corners, and I only hope they improve their operational performance and they truly believe their customers, especially 1st time customers, do they care if these customers return? Don't these customers have an impact their bottom lines ?
- MDmanny deek5 days ago3.0The quality of food could be better along with the prices
- KKKevinNov 11, 20253.0This location did not offer the full veteran's day deal. It was supposed to be a medium blizzard, not a mini.
- OFOliver FeigenbaumNov 9, 20255.0Always good
- TBTessa BranasSep 26, 20251.0I ordered a blizzard and it wasn't full and completely runny. Definitely didn't do the flip they are supposed to since it would have just slipped out. If you're expecting an actual blizzard, don't go to this location. Rude at the window also. Said nothing.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Norcross, GA?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Norcross?
It is located at 4890 Peachtree Industrial Blvd, Norcross, GA 30071-1548, USA.
What types of food and treats can I get at Dairy Queen Grill & Chill?
The menu features classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
Does Dairy Queen Grill & Chill offer mobile ordering or app deals?
Yes, you can download the Dairy Queen app for exclusive deals and use mobile ordering and rewards for pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location offers booster seats, high chairs, outdoor seating, is wheelchair accessible, has restrooms, free WiFi, and welcomes families and children.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, it features a drive-thru for convenient ordering and pickup.
What is the phone number to contact Dairy Queen Grill & Chill in Norcross?
You can reach them at +1 678-969-0732.
What nearby places can I visit before or after my Dairy Queen visit?
Nearby, you can visit Fitness Tri gym for a workout, or enjoy a relaxing treatment at Natural Day Spa Massage. For a quick coffee, Starbucks is also close by.
Are there other food options near Dairy Queen Grill & Chill?
Yes, nearby you can find Jimmy John's sandwich shop, Wings N Philly Bistro for American and burger cuisine, and Dunkin' for coffee and donuts.
How can nearby transit or services help me when visiting Dairy Queen Grill & Chill?
FedEx Office Print & Ship Center offers passport and shipping services nearby; PNC bank is also close for financial needs, making it convenient to combine errands with your visit.