Chipotle Mexican Grill

3.4
651 reviews
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About

Mexican Restaurant
Chipotle Jimmy Carter Blvd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5485 Jimmy Carter Blvd, Norcross, GA
30093, United States

Hours

Reviews

3.4
651 reviews
5 stars
276
4 stars
111
3 stars
49
2 stars
45
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from quick and friendly to rude and unhelpful.

Food Quality

Many customers expressed dissatisfaction with food quality, citing stale ingredients, poor portion sizes, and instances of foodborne illness.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.

Portion Sizes

Numerous customers complained about skimpy portions, particularly of meat and rice, leading to disappointment regarding value for money.

Management Issues

Feedback indicated problems with management, including unprofessional behavior and poor customer service responses.
  • VE
    Victor Enebeli
    3 days ago
    5.0
    As a healthy eater, chipotle is a must for me.
  • PG
    Precious grant
    Oct 24, 2025
    5.0
    Service was quick, plenty of food and everything was fresh.
  • IG
    Ian Gerardo
    Oct 19, 2025
    4.0
    Very grate service the worker was very polite and had a good vibe
  • KS
    Kim Santos
    Oct 15, 2025
    2.0
    I didn’t get the side of queso i paid for
  • AA
    Allan
    Oct 4, 2025
    1.0
    The manager was a genuine headache. She was trying to charge me for a side of Shredded cheese…

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Jimmy Carter Blvd serve?

Chipotle Mexican Grill offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 5485 Jimmy Carter Blvd?

The restaurant is open daily from 10:45 AM to 11:00 PM.