Chipotle Norcross is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Quality
Many reviews mentioned inconsistent food quality, with issues such as overly salty dishes, small portions, and food safety concerns.
Cleanliness
The restaurant was often described as dirty, with unclean tables and floors, contributing to a negative dining experience.
Portion Sizes
Numerous customers expressed dissatisfaction with the portion sizes, stating they were smaller than expected and not worth the price.
SW
Shykeira Ward
Jan 1, 2026
1.0
So my boyfriend and I visited this location 1:30 mins before they closed. We were so excited to have the carne asada. When we walked in they were spraying chemicals and cleaning around the food like it was time to go. The steak that was left in the hot well was so dried out and burned I asked if they were preparing more. The employee looked at me and said "uh no" like what?? This is unacceptable.
MD
Mohogany Daniels
Dec 24, 2025
4.0
Standard chipotle experience- I think in general as a whole there over priced
TW
Trevor Wheeler
Nov 24, 2025
5.0
Fantastic experience and great service!
KW
Kevin Wiggins
Nov 21, 2025
4.0
Before today, I hadn't been to a Chipotle in about 8 years. The person that made my food was so helpful that I had to ask her name and leave a review. Gigi let me taste both of the steak options before I decided, and she was kind to me and very patient.
The steak was good, and my toddler enjoyed her steak quesadilla. I'm not a fan of the salsa options or the cheese dip, but the chimichurri is delicious.
Overall, the friendly service is what will make me likely to return.
SN
Steven Nguyen
Nov 14, 2025
2.0
Usually i have no problem here but today my bowl has so much salt in it. I took a bite of my rice and I felt the crunch of salt as I bit. Too much salt. I have never experienced that at any chipotle before.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Norcross serve?
Chipotle Mexican Grill in Norcross offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced ingredients without artificial additives.
What are the opening hours of Chipotle Mexican Grill in Norcross?
Chipotle Norcross is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Norcross offer pickup and delivery services?
Yes, Chipotle Norcross provides in-store pickup and delivery services for customer convenience.
Can I order Chipotle through a mobile app?
Yes, you can order via the Chipotle mobile app available on the Apple App Store or through their online ordering link.
Is Chipotle Norcross LGBTQ+ friendly?
Yes, Chipotle Mexican Grill in Norcross welcomes LGBTQ+ customers.
What is the address and contact information for Chipotle Mexican Grill in Norcross?
The restaurant is located at 5175 Peachtree Pkwy, Gwinnett, Norcross, GA 30092. You can contact them at +1 678-281-1990 or email ga.1652.norcross@chipotle.com.
Are there nearby gyms customers can visit before or after eating at Chipotle Norcross?
Yes, solidcore and Gym Source are nearby gyms where customers can work out before or after enjoying a meal at Chipotle Norcross.
What beauty and wellness options are close to Chipotle Mexican Grill Norcross?
Nearby options include Van Michael Salon, The NOW Massage Peachtree Corners, LaserAway for skincare and hair removal, and Bare Waxing Studio for waxing services.
Where can customers shop for clothing and accessories near Chipotle Norcross?
Customers can visit Fabrik Forum, Chico's, TALBOTS, Kendra Scott, Charming Charlie, and Claire's which are nearby clothing and fashion accessory stores.
Are there other dining options near Chipotle Norcross for trying different cuisines?
Yes, Cheeky (Mexican), Mojitos (Cuban/Caribbean), and Nando's (Portuguese chicken) are nearby restaurants offering diverse dining choices.