As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor handling of issues.
Food Quality
Inconsistent food quality; while many enjoyed the fries and burgers, several customers reported cold or poorly prepared items.
Cleanliness
Generally positive remarks about cleanliness, though some customers noted unsanitary conditions in specific instances.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to dissatisfaction among customers.
Speed of Service
Service speed varied; some customers experienced quick service while others faced long wait times.
TT
Taylor Talkington
Nov 24, 2025
5.0
Very clean, well kept, easy to get in and out, plus the staff are friendly and communicate well.
RG
R. P. (Google)
Sep 6, 2025
3.0
It's fast food, what else can you say. They change employees on the regular. Food is for the moment. That's it
DB
Dr. Blount
Aug 16, 2025
5.0
Good service
PB
Paul Law AKA L.A-Dub Baby
Jan 9, 2023
2.0
It was late. 30 minutes until close, but we had just got into town.
The person taking our order was not in a good mood. I heard someone say, "The grill is already closed."
My point is that the food ended up not being well-made, and some items in our order were missing.