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Business Details
About
Ice Cream Shop
Butter & Cream is Atlanta’s hometown, handcrafted, small batch premium ice cream purveyor and bakeshop. Opened in 2014 in the downtown Decatur community, the wide variety of ice cream, sorbets, and dessert offerings are crafted in small batches using only the freshest ingredients. Butter & Cream's offerings range in classics flavors full of nostalgia in addition to a rotating list of whimsical and seasonally-inspired variations. Fresh brownies, cookies, caramels and other sweet treats are also made in-house to be enjoyed alone or infused in ice cream for a customizable creation. Butter & Cream passionately serves fresh, handcrafted desserts to guests in Decatur, on The Beltline in Old Fourth Ward, and in Historic Norcross.
Location
Hours
Monday3:00 PM - 9:00 PM
Tuesday3:00 PM - 9:00 PM
Wednesday3:00 PM - 9:00 PM
Thursday3:00 PM - 9:00 PM
Friday3:00 PM - 10:00 PM
Saturday12:00 PM - 10:00 PM
Sunday1:00 PM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.