Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
While many customers enjoyed the food, there were numerous complaints about cold fries, incorrect orders, and food safety issues.
Service Speed
Customers frequently reported slow service, especially at the drive-thru, with long wait times and orders taking too long to prepare.
Customer Service
Feedback on staff behavior was mixed; some praised friendly service, while others reported rudeness and unprofessionalism.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, including dirty dining areas and unsanitary bathrooms.
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Alexis Donnelly
4 days ago
1.0
My husband and I went through the drive through. There wasn’t even a person taking the order, it was an Artificial Intelligence system. The system itself was pretty spot on, for a clanker. The system took our order well, had every detail mentioned, but definitely decreased the human server’s attention to detail. 2 of our items were completely left out, and 1 of our sauces was wrong. When we went back in to retrieve our missing items, we were handed a severely lacking sachet of fries, and the nuggets that were neglected initially. Overall the use of AI has made the human component lazy and encouraged a lack of observation skills.
TJ
Timothy Jones
Dec 23, 2025
5.0
OMG the sausage egg and cheese biscuit was so good yummy 🤤
JP
Joseph Peters
Dec 20, 2025
1.0
Took 20 minutes to make food- shut the lobby down mid way through - sitting here now 23 minutes after order with no food. There isn’t even a line at the drive through
IW
Izaak White
Dec 17, 2025
4.0
While the food here is quite good I must say that I am greatly disappointed with how they package their fries. I ordered a large expecting it to be full or at the very least partially full, and what I was met with was a container not even half way packed with fries. However the food is delicious and they have very good red cream pop.
P1
P. 1992
Dec 8, 2025
2.0
Please consider removing the AI at the drive through. Frequently records orders incorrectly. This often leads to confusion at the pickup window when customers attempt to correct their orders. And on multiple occasions the order we were given, did not match what was ordered.
12/28/2025 -
Went back just to get a lemonade. I asked for a large and was told to pull around. When they handed it to me, they didn't even know what size I ordered and gave me a medium. I said it was supposed to be a large, and instead of making a new one, they dumped the medium into a large cup right in front of me and added more ice.
What is wrong with these people? There is no work ethic or standards at Wendy's anymore. Just careless, trash service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's in Newnan, GA currently open?
Yes, this Wendy's location in Newnan, GA is open and serving customers.
What are the operating hours for the Wendy's drive-thru in Newnan?
The drive-thru is open from 6:30 AM to midnight on Monday, and 6:30 AM to 1:00 AM Tuesday through Saturday; on Sunday, it operates from 7:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
Can I order Wendy's delivery near me in Newnan?
Delivery availability can be checked on the Wendy's app or order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Bullsboro Drive?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's Newnan directly?
You can contact Customer Care via their Contact page or call (770) 304-0555 for this location. Feedback can also be submitted through the Customer Satisfaction Survey using your receipt details.
Are there any popular restaurants near Wendy's Newnan where I can also grab a meal?
Nearby dining options include Chipotle Mexican Grill for Tex-Mex, Fried Tomato Buffet for southern food, Starbucks for coffee and snacks, Steak 'n Shake for burgers, and Ruby Tuesday for American cuisine.
Where can I shop near Wendy's Newnan for clothing and retail items?
Close to Wendy's, you can visit Kohl's and Ross Dress for Less for department and clothing store shopping, as well as Sephora at Kohl's for beauty products.
If I need automotive services near Wendy's Newnan, what are my options?
Nearby automotive services include Express Oil Change & Tire Engineers, Newnan Station Tire And Auto Service, Tire Discounters, Goodyear, and the Shell gas station with convenience store.
How can I conveniently find or order from Wendy's using a mobile app?
You can order from Wendy's using their official app available on the Apple App Store or via the quick link provided for mobile ordering.