Wendy's

3.6
948 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1210 Bullsboro Drive, Newnan, GA
30265, United States

Hours

Reviews

3.6
948 reviews
5 stars
380
4 stars
208
3 stars
148
2 stars
57
1 star
155

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were numerous complaints about cold fries, incorrect orders, and food safety issues.

Service Speed

Customers frequently reported slow service, especially at the drive-thru, with long wait times and orders taking too long to prepare.

Customer Service

Feedback on staff behavior was mixed; some praised friendly service, while others reported rudeness and unprofessionalism.

Cleanliness

Several reviews highlighted cleanliness issues within the restaurant, including dirty dining areas and unsanitary bathrooms.
  • AD
    Alexis Donnelly
    4 days ago
    1.0
    My husband and I went through the drive through. There wasn’t even a person taking the order, it was an Artificial Intelligence system. The system itself was pretty spot on, for a clanker. The system took our order well, had every detail mentioned, but definitely decreased the human server’s attention to detail. 2 of our items were completely left out, and 1 of our sauces was wrong. When we went back in to retrieve our missing items, we were handed a severely lacking sachet of fries, and the nuggets that were neglected initially. Overall the use of AI has made the human component lazy and encouraged a lack of observation skills.
  • TJ
    Timothy Jones
    Dec 23, 2025
    5.0
    OMG the sausage egg and cheese biscuit was so good yummy 🤤
  • JP
    Joseph Peters
    Dec 20, 2025
    1.0
    Took 20 minutes to make food- shut the lobby down mid way through - sitting here now 23 minutes after order with no food. There isn’t even a line at the drive through
  • IW
    Izaak White
    Dec 17, 2025
    4.0
    While the food here is quite good I must say that I am greatly disappointed with how they package their fries. I ordered a large expecting it to be full or at the very least partially full, and what I was met with was a container not even half way packed with fries. However the food is delicious and they have very good red cream pop.
  • P1
    P. 1992
    Dec 8, 2025
    2.0
    Please consider removing the AI at the drive through. Frequently records orders incorrectly. This often leads to confusion at the pickup window when customers attempt to correct their orders. And on multiple occasions the order we were given, did not match what was ordered. 12/28/2025 - Went back just to get a lemonade. I asked for a large and was told to pull around. When they handed it to me, they didn't even know what size I ordered and gave me a medium. I said it was supposed to be a large, and instead of making a new one, they dumped the medium into a large cup right in front of me and added more ice. What is wrong with these people? There is no work ethic or standards at Wendy's anymore. Just careless, trash service.

Frequently Asked Questions About Wendy's

Is Newnan Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's in Newnan, GA currently open?

Yes, this Wendy's location in Newnan, GA is open and serving customers.