McDonald's

3.3
1463 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1721 Newnan Crossing Blvd E, Newnan, GA
30265, United States

Hours

Reviews

3.3
1,446 reviews
5 stars
470
4 stars
312
3 stars
233
2 stars
114
1 star
317

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for friendliness while others are criticized for rudeness and incompetence.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers report fresh and hot meals, while others receive cold or poorly prepared food.

Cleanliness

Generally positive remarks about cleanliness, though some customers noted issues with the play area.

Wait Times

Long wait times reported, especially during busy hours, with some customers experiencing delays in service.
  • BB
    Brown Butterfly
    4 days ago
    1.0
    I visited this McDonald’s location tonight 11-20-2025, and my experience at the first drive-thru window was very disappointing. The cashier at the first window was rude and had a noticeable attitude. Her appearance was not professional, and she was wearing a purple ear pod while working. She rushed customers and was openly complaining that people “need to hurry up,” even though the store still had an hour before closing. When I pulled up to the second window, I asked the young man for her name, but he explained that he had just started and didn’t know it. Overall, the customer service was unacceptable and needs improvement. I hope management addresses this issue so future customers have a better experience.
  • ZG
    Ze'Cobeya Graper
    Nov 1, 2025
    2.0
    We asked for FRESH FRIES And we’re giving hot fries there’s a major difference you taking the fries at the back and re-cooking them. It’s not fresh we want actual from frozen to the fire to the McDonald’s fries cup, and into our bag fresh fries. Had to drive back around and the girl at the front immediately got an attitude with us. I haven’t heard her yelling to Coworker who was telling her to stop I guess with her attitude “ I DON’T CARE” At that point, I just decided I want it my money back and we went to the location on Bullsboro Rd and got actual french fries even though I forgot to ask them for fresh fries at the window the first time and then we went home and enjoyed our meal, whoever is working on November 1, 2025 at around 6 PM to 6:20 PM. Avoid that shift and buy your food at another time.
  • SK
    Summer Knapen
    Oct 27, 2025
    5.0
    I felt the need to write this review because it’s wild to me that the McDonalds drive through staff are friendlier than any dine-in restaurant I’ve been to recently. I am starting to choose McDonald’s breakfast over basically everything solely because the service is always above and beyond, and I love being greeted with a smile and positive attitude!!! On top of that, the order always comes out hot and delicious! Thank you guys for always kicking off my day with a great start!!
  • AS
    Ashia Saunders
    Oct 19, 2025
    1.0
    This place is so ridiculous. we got our food and the order was completely wrong and we had to drive back to tell them. they had us pull to the front door and we waited 20 minutes for our food and then we had to go back through drive thru and then they proceeded to tell us they forgot our order again. Girl at thrive thru was nice enough to offer us something to apologize atleast.
  • TB
    Tamaira Baker
    Oct 6, 2025
    5.0
    First off I had to get on here and write something !! Tonight food from here is EVERYTHING !! It’s Oct 6 the young people in the drive thru tonight were amazing , nice , and had great customer service! On top of that THE FOOD WAS FRESH AND SO GOOD ! This Mc Donald is way better than the one on Bullsbro .

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Newnan, GA?

McDonald's Newnan is open from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday and Saturday, and 7:00 AM to 11:00 PM on Sunday.

When is the drive-thru open at this McDonald's location?

The drive-thru operates daily with the following hours: Monday to Thursday 5:30 AM to 11:00 PM, Friday 5:30 AM to midnight, Saturday 6:00 AM to midnight, and Sunday 7:00 AM to 11:00 PM.