Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some staff are praised for friendliness while others are criticized for rudeness and incompetence.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers report fresh and hot meals, while others receive cold or poorly prepared food.
Cleanliness
Generally positive remarks about cleanliness, though some customers noted issues with the play area.
Wait Times
Long wait times reported, especially during busy hours, with some customers experiencing delays in service.
BB
Brown Butterfly
4 days ago
1.0
I visited this McDonald’s location tonight 11-20-2025, and my experience at the first drive-thru window was very disappointing. The cashier at the first window was rude and had a noticeable attitude. Her appearance was not professional, and she was wearing a purple ear pod while working. She rushed customers and was openly complaining that people “need to hurry up,” even though the store still had an hour before closing.
When I pulled up to the second window, I asked the young man for her name, but he explained that he had just started and didn’t know it.
Overall, the customer service was unacceptable and needs improvement. I hope management addresses this issue so future customers have a better experience.
ZG
Ze'Cobeya Graper
Nov 1, 2025
2.0
We asked for FRESH FRIES And we’re giving hot fries there’s a major difference you taking the fries at the back and re-cooking them. It’s not fresh we want actual from frozen to the fire to the McDonald’s fries cup, and into our bag fresh fries. Had to drive back around and the girl at the front immediately got an attitude with us. I haven’t heard her yelling to Coworker who was telling her to stop I guess with her attitude “ I DON’T CARE” At that point, I just decided I want it my money back and we went to the location on Bullsboro Rd and got actual french fries even though I forgot to ask them for fresh fries at the window the first time and then we went home and enjoyed our meal, whoever is working on November 1, 2025 at around 6 PM to 6:20 PM. Avoid that shift and buy your food at another time.
SK
Summer Knapen
Oct 27, 2025
5.0
I felt the need to write this review because it’s wild to me that the McDonalds drive through staff are friendlier than any dine-in restaurant I’ve been to recently. I am starting to choose McDonald’s breakfast over basically everything solely because the service is always above and beyond, and I love being greeted with a smile and positive attitude!!! On top of that, the order always comes out hot and delicious!
Thank you guys for always kicking off my day with a great start!!
AS
Ashia Saunders
Oct 19, 2025
1.0
This place is so ridiculous. we got our food and the order was completely wrong and we had to drive back to tell them. they had us pull to the front door and we waited 20 minutes for our food and then we had to go back through drive thru and then they proceeded to tell us they forgot our order again. Girl at thrive thru was nice enough to offer us something to apologize atleast.
TB
Tamaira Baker
Oct 6, 2025
5.0
First off I had to get on here and write something !! Tonight food from here is EVERYTHING !! It’s Oct 6 the young people in the drive thru tonight were amazing , nice , and had great customer service! On top of that THE FOOD WAS FRESH AND SO GOOD ! This Mc Donald is way better than the one on Bullsbro .
What are the regular operating hours for McDonald's in Newnan, GA?
McDonald's Newnan is open from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday and Saturday, and 7:00 AM to 11:00 PM on Sunday.
When is the drive-thru open at this McDonald's location?
The drive-thru operates daily with the following hours: Monday to Thursday 5:30 AM to 11:00 PM, Friday 5:30 AM to midnight, Saturday 6:00 AM to midnight, and Sunday 7:00 AM to 11:00 PM.
Can I order McDonald's food for delivery?
Yes, McDonald's Newnan offers delivery service from 5:00 AM to 10:45 PM every day, including same-day and no-contact deliveries.
What are the available payment options at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, or Visa.
Does McDonald's Newnan offer mobile ordering?
Yes, McDonald's provides mobile ordering through their app, which is available on both iOS and Android platforms.
Where is McDonald's located in Newnan?
McDonald's is located at 1721 Newnan Crossing Blvd E, Newnan, GA 30265, USA.
Are there any nearby gas stations close to McDonald's?
Yes, Kroger Fuel Center and Shell gas stations are nearby, which makes it convenient for customers to fuel their vehicles before or after visiting McDonald's.
What are some nearby dining options around McDonald's?
Nearby restaurants include Waffle House, Kale Me Crazy, Whealthy Newnan, Freddy's Frozen Custard & Steakburgers, and Sazón Bello Taquería, offering a variety of cuisines to try before or after your McDonald's visit.
Are there any nearby coffee shops to McDonald's Newnan?
Yes, Starbucks is a nearby coffee shop where customers can enjoy coffee or snacks.
What additional services are near McDonald's that might interest customers?
Nearby services include UPS Authorized Shipping Outlet and UPS Access Point location for shipping needs, Wells Fargo Bank for financial services, and Orangetheory Fitness for workouts, providing a variety of conveniences close to McDonald's.