McDonald's

3.3
1472 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1721 Newnan Crossing Blvd E, Newnan, GA
30265, United States

Hours

Reviews

3.4
1,455 reviews
5 stars
476
4 stars
313
3 stars
233
2 stars
114
1 star
319

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported to be rude and unprofessional.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold or stale items, incorrect orders, and poorly prepared meals.

Cleanliness

The restaurant is generally noted for being clean, but there are reports of cleanliness issues in specific areas, such as the play area.

Order Accuracy

Numerous reviews mention frequent mistakes with orders, including missing items and incorrect food preparation.

Management Issues

Several customers reported poor management responses to complaints, indicating a need for better training and customer service protocols.
  • KH
    Katelyn Howard
    Jan 5, 2026
    1.0
    Went through the drive thru and got 2 meals all the food was great . While ordering the lady on the speaker huffed and puffed and was extremely rude . Saying things like can’t you hear . I will not be returning and reporting to corporate .
  • BB
    Bugalydosh
    Dec 30, 2025
    5.0
    Fantastic McDonald's with an awesome play area for the kids, kept mine entertained for an hour and made new friends.
  • MD
    Mon D
    Dec 22, 2025
    5.0
    Every single time we receive our food at the second window, Dante is there—and he consistently delivers exceptional customer service. He is extremely polite, engaging, and always greets customers with a friendly smile and a great attitude. When we noticed he was gone for a while, his absence was truly felt. That’s how impactful his presence is. I finally saw him again last night and made a point to ask his name so I could let him know his customer service and smile were missed and noticed. McDonald’s, please recognize Dante! He is exactly the kind of employee you want representing your brand—the mold you should copy for others to follow.
  • DO
    David O'Neal
    Dec 21, 2025
    5.0
    One of the best McDonald's I have encountered in terms of level of service.
  • FM
    Forrest Miller
    Dec 20, 2025
    5.0
    Very quick service. The restaurant was very clean. The staff were friendly.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Newnan, GA?

McDonald's Newnan is open from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday and Saturday, and 7:00 AM to 11:00 PM on Sunday.

When is the drive-thru open at this McDonald's location?

The drive-thru operates daily with the following hours: Monday to Thursday 5:30 AM to 11:00 PM, Friday 5:30 AM to midnight, Saturday 6:00 AM to midnight, and Sunday 7:00 AM to 11:00 PM.