Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
863 reviews
5 stars
383
4 stars
210
3 stars
120
2 stars
53
1 star
97
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked items, incorrect orders, and complaints about the consistency of ice cream products.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff, incorrect orders, and slow service.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting cleanliness while others reported unpleasant odors and unsanitary conditions.
Pricing Concerns
Customers frequently mentioned that prices were too high for the quality of food received, with some feeling that they were overcharged for their orders.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions at times.
- FKF KellyNov 7, 20253.0Food was good. Service was good. The workers were very friendly. However, the place had an odd smell, probably from a sour mop, the floor was sticky, and the lightning was dim.
- THTara HallNov 6, 20255.0Nice service and clean will go back to eat there
- MHM HendersonNov 1, 20251.0I usually go to the one in Fayetteville, but today when I was in Newnan I stopped, because I wanted the New York Royal cheesecake blizzard. I ordered that, and a cheese burger. It took almost 25 minutes to get, and there was only 2 cars in front of me, but I really didn’t mind that part too much, as much as the garbage food, and blizzard I received! Fayetteville always turns the blizzard upside down, and has a spoon sticking in it served the correct way. This Dairy Queen hands me a blizzard with a lid on it, and I should have known it wasn’t correct, because no Dairy Queen gives blizzard’s that way, and when I took the lid off, it was just a mushy milkshake with barely any cheesecake in it! For those who know how much a cheesecake blizzard cost, and when made correctly how amazing it is would understand why this is not ok! The cheeseburger was a mustard cheeseburger, and was oozing mustard! So I wasted money and didn’t even touch it, because it wasn’t edible! As far as the blizzard goes I took maybe 3 watery bites with the spoon, and threw it away! Not even 45 minutes later I was in the bathroom with an upset stomach! I never get upset stomach issues from Dairy Queen, until today! I will NEVER return to this poor excuse of a restaurant! I can only imagine how contaminated the products used for milkshakes/blizzards/ice cream cones are! This is not ok!
- ABAmanda BreazealSep 13, 20255.0My fiance asked for hot fudge on his sundae and got chocolate syrup and that's my only complaint. That Ranch hits everytime tho. Just wish there was more of it bc I could drink it its so good. 🤣🤣🤣
- ARAustin RichardsAug 31, 20255.0Jaicey is absolutely amazing everyone I come in she has a smile on her face and is ready to take my order
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in Newnan, GA?
Dairy Queen Grill & Chill in Newnan, GA is open daily from 11:00 AM to 9:30 PM.
Is Dairy Queen Grill & Chill in Newnan family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and provides booster seats and high chairs for kids.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this Dairy Queen location offers a drive-thru service for your convenience.
What are some signature menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQCakes.com cakes.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, this location offers outdoor seating along with indoor seating for guests.
Does Dairy Queen Grill & Chill have restroom facilities and wheelchair accessibility?
Yes, the restaurant has restrooms and is wheelchair accessible to accommodate all guests.
What is the address and contact phone number for Dairy Queen Grill & Chill in Newnan?
The address is 61 Jefferson St, Newnan, GA 30263-1948, and the main phone number is +1 770-253-2454.
Is Dairy Queen Grill & Chill in Newnan open during major holidays?
This location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Doba Cafe for donuts and coffee, Coweta Dentistry for dental services, and Stripling Tourist Hotel if you're staying overnight.
Where can I find family health services near Dairy Queen Grill & Chill?
The CHILDRENS CLINIC pediatrician and Shockley William R OD optometrist are nearby for your family's healthcare needs.
What local amenities are available near Dairy Queen Grill & Chill for relaxation and beauty treatments?
Nearby amenities include Pontoni Hair Design and Skin Care spa and Milano Nail Lounge for beauty and spa treatments.