Dairy Queen Grill & Chill

3.8
866 reviews
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Business Details

61 Jefferson St, Newnan, GA
30263-1948, United States
(770) 253-2454
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
61 Jefferson St, Newnan, GA
30263-1948, United States

Hours

Reviews

3.8
866 reviews
5 stars
384
4 stars
210
3 stars
120
2 stars
54
1 star
98

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including incorrect orders, undercooked items, and complaints about the consistency of ice cream products.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff, incorrect orders, and slow service.

Cleanliness

Customers noted cleanliness issues in the restaurant, including unpleasant odors and dirty conditions.

Pricing Concerns

Multiple reviews mentioned that the prices were considered too high for the quality and quantity of food received.

Positive Staff Interactions

Despite the negative feedback, some customers praised friendly and helpful staff members, indicating that service quality can vary.
  • MA
    Mark Albertson
    Dec 6, 2025
    1.0
    I ordered a large m&m and butterfinger blizzard and it had candies on top and that was all
  • CC
    Catche
    Nov 26, 2025
    2.0
    I think someone sprayed perfume right where the containers were. Because the whole thing wreaked of it. Not a good experience, made us all sick. Especially for the price of fast food nowadays.
  • FK
    F Kelly
    Nov 7, 2025
    3.0
    Food was good. Service was good. The workers were very friendly. However, the place had an odd smell, probably from a sour mop, the floor was sticky, and the lightning was dim.
  • TH
    Tara Hall
    Nov 6, 2025
    5.0
    Nice service and clean will go back to eat there
  • MH
    M Henderson
    Nov 1, 2025
    1.0
    I usually go to the one in Fayetteville, but today when I was in Newnan I stopped, because I wanted the New York Royal cheesecake blizzard. I ordered that, and a cheese burger. It took almost 25 minutes to get, and there was only 2 cars in front of me, but I really didn’t mind that part too much, as much as the garbage food, and blizzard I received! Fayetteville always turns the blizzard upside down, and has a spoon sticking in it served the correct way. This Dairy Queen hands me a blizzard with a lid on it, and I should have known it wasn’t correct, because no Dairy Queen gives blizzard’s that way, and when I took the lid off, it was just a mushy milkshake with barely any cheesecake in it! For those who know how much a cheesecake blizzard cost, and when made correctly how amazing it is would understand why this is not ok! The cheeseburger was a mustard cheeseburger, and was oozing mustard! So I wasted money and didn’t even touch it, because it wasn’t edible! As far as the blizzard goes I took maybe 3 watery bites with the spoon, and threw it away! Not even 45 minutes later I was in the bathroom with an upset stomach! I never get upset stomach issues from Dairy Queen, until today! I will NEVER return to this poor excuse of a restaurant! I can only imagine how contaminated the products used for milkshakes/blizzards/ice cream cones are! This is not ok!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours for Dairy Queen Grill & Chill in Newnan, GA?

Dairy Queen Grill & Chill in Newnan, GA is open daily from 11:00 AM to 9:30 PM.

Is Dairy Queen Grill & Chill in Newnan family-friendly and accessible for children?

Yes, the location is family-friendly, welcomes children, and provides booster seats and high chairs for kids.