Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.6
651 reviews
5 stars
261
4 stars
138
3 stars
103
2 stars
41
1 star
108
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous customers reported unsanitary conditions, including filthy dining areas and concerns about food safety.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Food Quality
Customers frequently complained about cold, old, or improperly prepared food, with some reporting serious issues like raw meat.
Order Accuracy
Several customers experienced issues with incorrect orders and poor communication regarding menu items.
Management Issues
There were mentions of inadequate management and training, leading to a lack of organization and professionalism among staff.
- JLJohn LesterOct 19, 20251.0Skipped the backed up drive through and went inside to order. Absolutely the filthiest fast food restaurant I have ever been in. Entered filthy front doors and it went downhill from there. Inside floors walls and everything else looked like a 3rd world hovel. Won’t go back. May have to call the health Dept and urge them pay the DQ a visit.
- IOIvanna OsmaOct 9, 20251.0Found what looked like a red pubic hair or beard hair in my blizzard. Pulled it out of my mouth and immediately gagged.
- TTTha_real _lolo (Tha_real_lolo)Sep 11, 20251.0Food was old I was only person in line and prices are higher there … they don’t answer the phone …. So you will waste your gas going back … I literally threw the food away and starved ….. don’t waste your hard earned money on crap like I did
- BSBrayden SmithSep 2, 20251.0They never answer calls
- KJKaren JohnstonAug 17, 20252.0We had a $2.00 off coupon for a chicken strip dinner. They said we had to buy 2 dinners for them to honor it. That was not what the coupon said. We had to pay almost $10.00 for it and it was just advertised on TV for 7.95. Don't go and plan on using the coupons that came in the mail at this DQ.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Newnan offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers.
Where is Dairy Queen Grill & Chill located in Newnan, GA?
It is located at J & R Plaza, 1700 Highway 34 E, Newnan, GA 30265-1324, USA.
What are the operating hours of Dairy Queen Grill & Chill in Newnan?
Open Monday through Saturday from 10:30 AM to 9:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill in Newnan have drive-thru and outdoor seating?
Yes, it offers drive-thru service and has outdoor seating available.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly, welcomes children, and provides amenities like booster seats and high chairs.
Can I order from Dairy Queen Grill & Chill in Newnan online?
Yes, you can place pickup orders via their website at https://www.dairyqueen.com/en-us/order/pickup/n/40589/.
Does Dairy Queen Grill & Chill in Newnan offer free Wi-Fi?
Yes, they provide free Wi-Fi to customers.
Are there any popular dining options near Dairy Queen Grill & Chill where I can try different cuisines?
Nearby dining options include Botanico Kitchen & Bar for Mexican food and HH Artisan Kitchen for a varied restaurant experience.
What nearby places can I visit for shopping after enjoying a meal at Dairy Queen Grill & Chill?
You can visit Tiques 2 Go for antiques, The Secondhand Schoolhouse bookstore, and The Furniture Company for retail shopping nearby.
Is there a gym or fitness center near Dairy Queen Grill & Chill in Newnan?
Yes, CrossFit Higher Ground is close by for fitness and boot camp services.