Chipotle Newnan is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers praised the friendly and helpful staff, with specific mentions of employees like Krystal, Kayden, and Thad for their excellent service.
Food Quality
The quality of food was inconsistent, with some customers reporting fresh and delicious meals while others experienced undercooked rice and poorly prepared ingredients.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty tables and overflowing trash, indicating a need for better management of the dining area.
Portion Sizes
There were frequent complaints about small portion sizes, with several customers feeling they did not receive enough food for the price paid.
Order Accuracy
Several customers reported issues with incorrect orders, missing items, and poor handling of online orders, leading to dissatisfaction.
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Door Dash
2 days ago
1.0
The quantity I got here is half of what we usually get in other locations.
Better to choose other food options around this location.
NL
Nicole Lashley
Nov 13, 2025
2.0
Food is great but half the time, the workers can't read so your gets messed up. This happens the most to me when I doordash, so I stopped ordering that way and decided to order thru the website, had worse issues, I'm just over it. Wish the people read how the order is supposed to be.
Example, 3 tacos with chicken, brown rice, black beans and cheese, what I get is 3 tacos with chicken , white rice, no blacks beans and salsa instead of cheese... Can you workers please do better
BL
Bree L
Nov 11, 2025
2.0
Ordered from here twice today. One for lunch at 220pm, one for dinner at 813pm. Just that kind of day. The food was cold right out the bag. I mean everything. My lunch quesadilla wasn’t event stuck together. My dinner burrito (steak, cheese, and corn salsa) cold. What kind of quality control is going on here where I have to heat my food up to consume it? It honestly feels like a waste of money and another reminder why we should just cook at home.
IR
Ian Ronfeldt
Nov 7, 2025
1.0
Ran out of chicken so had to get steak. Was given a scoop that contained about 5 pieces of steak. Had to order double steak to get a normal serving.
As in what they normally actually give you, not what I consider normal.
Ordered queso. They filled the cup half way and charged full price.
Customer service rep pretty much said sucks to be you.
10/10 recommend going to peachtree city over this location.
ET
Evan Thompson
Nov 6, 2025
2.0
To start off, I am a very picky person when it comes to tomatoes. And everytime I get chipotle there’s always extra tomatoes that somehow get inside of my bowl. Now, this may not sound like a huge concern but take into account that there’s vegans and vegetarians out there that don’t want any type of meat getting into their bowl. Or people that are allergic to tomatoes can’t have tomatoes get inside their bowl. To end it, Chipotle needs to work on their contamination of other foods.