Wendy's

3.4
1526 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6241 Jonesboro Rd, Morrow, GA
30260, United States

Hours

Reviews

3.4
1,526 reviews
5 stars
528
4 stars
297
3 stars
219
2 stars
151
1 star
331

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items.

Food Quality

Several customers complained about cold, stale, or poorly prepared food.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty bathrooms and food contamination.

Management Response

Some customers noted positive interactions with managers who attempted to resolve issues, while others experienced dismissive attitudes.
  • DC
    D Cole
    Nov 11, 2025
    5.0
    Great Wendy's, the best I've visited. They really know how to Thank Veterans! Thank You Crew and Management!
  • JM
    Joshua Mays
    Oct 20, 2025
    1.0
    Terribly ran store. You can almost guarantee that the employees don’t wanna work or do there job. Good luck get your order correct or them having to make a frosty. It’s absolutely pitiful that people can be so content and have zero drive behind their own work ethic. It’s almost like they mess your order up or have the worst customer service just as a game. Every single person should be fired and people hired that actual appreciate having a job.
  • AJ
    Ayotunde Jones
    Oct 5, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Wendy’s I recently placed a mobile order through the Wendy’s app. When I arrived at the drive-thru, I accidentally pulled away before receiving my full order. I called back to let them know I was coming back, and the manager, Tangie, immediately knew who I was. She apologized right away and explained that she had tried to flag me down before I left. Even though it was completely my fault for driving off too soon, Tangie was so kind and professional. She took responsibility for the mix-up and offered to make things right, going above and beyond to make sure my order was complete. I’ve had other drive-thru experiences where items were missing, but this was the first time a manager personally took the time to apologize and offer something for my inconvenience. Tangie’s attitude, professionalism, and genuine care for her customers really stood out. It’s service like this that makes me want to return to Wendy’s again and again. Plus, the fact that I was able to reach the restaurant twice around 10 p.m.—and they close at midnight—shows just how attentive and responsive their team is. Outstanding customer service!
  • JR
    John Rodriguez
    Sep 18, 2025
    1.0
    They have one job two simple orders had to wait 5 extra minutes for fresh food fries were burnt and hamburger was cooled Wendy's need to pull there crap together or find better employees simple
  • SG
    Saleemah Gibbs
    Aug 24, 2025
    1.0
    They told me they were sold out of frosties lol

Frequently Asked Questions About Wendy's

Is Morrow Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.