Wendy's

3.4
1533 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6241 Jonesboro Rd, Morrow, GA
30260, United States

Hours

Reviews

3.4
1,533 reviews
5 stars
531
4 stars
297
3 stars
219
2 stars
152
1 star
334

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.

Management Issues

Several reviews mentioned a lack of effective management, resulting in disorganized service and unresolved complaints.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.

Positive Experiences

A few reviews praised specific employees for their excellent service, indicating that there are instances of good customer care.
  • TP
    Tiffany Phillips
    Dec 9, 2025
    1.0
    The girl who took my order was rude and rushing me. Then I pulled up to the window no sign no one there waited until I could pull up to the next one and was told I had to go back around and wait at the other window. There were 3 cars behind me. Horrible customer service.
  • DV
    Destiny Vaughn
    Dec 6, 2025
    1.0
    This had to be one of the worst experiences I’ve had from Wendy’s ever from the attitudes and customer service on down to the quality of the food. I am highly displeased with the service I received tonight after I paid $12 for my meal. I’m not sure what kind of system they are running but the chicken tenders taste like they had been cooked and then re-cooked… The fries were terrible. They didn’t have any baked potatoes and Did I mention that the customer service was terrible? Will not be returning.
  • TS
    Tanya Sanes
    Dec 6, 2025
    1.0
    Pick a different Wendy's. If you want to be met with attitude and excessively long waits (which is wild cause fast food, but I digress) then come here. Customer service is non-existent. Except for one young lady, short hair, she's always on it. Everyone else? Good luck. I've had to reach out more than once to customer service cause this place is terrible. Don't ask for any drink that doesn't come out of a machine cause they don't know how to do that either. You've been warned. Choose elsewhere.
  • DC
    D Cole
    Nov 11, 2025
    5.0
    Great Wendy's, the best I've visited. They really know how to Thank Veterans! Thank You Crew and Management!
  • JM
    Joshua Mays
    Oct 20, 2025
    1.0
    Terribly ran store. You can almost guarantee that the employees don’t wanna work or do there job. Good luck get your order correct or them having to make a frosty. It’s absolutely pitiful that people can be so content and have zero drive behind their own work ethic. It’s almost like they mess your order up or have the worst customer service just as a game. Every single person should be fired and people hired that actual appreciate having a job.

Frequently Asked Questions About Wendy's

Is Morrow Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's in Morrow currently open?

Yes! The Wendy's in Morrow is open and committed to serving quality food every day.