Wendy's

3.5
1289 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Morrow, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Morrow, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7363 Jonesboro Rd, Morrow, GA
30260, United States

Hours

Reviews

3.5
1,289 reviews
5 stars
467
4 stars
295
3 stars
187
2 stars
92
1 star
248

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.

Service Speed

Customers frequently mentioned long wait times both in the drive-thru and for food preparation.

Cleanliness

Some reviews noted cleanliness issues in the restaurant, including dirty floors and bathrooms.

Staff Attitude

While some staff were praised for being friendly, others were criticized for a lack of professionalism and care.
  • US
    Ulfric Stormcloak
    Nov 13, 2025
    1.0
    Lunch crew need to learn how to talk to people with more respect - why am i pulling up on my lunch break - to wait 20 more minutes - breakfast staff are amazing but the midshift and lunch crew 👎👎
  • TB
    Tyrone Billings
    Nov 12, 2025
    1.0
    At Drive thru at 11:20p, told they were having technical difficulties. However, when I pulled up there were two cars waiting at the window. Hmm! Likely just ready to go home long day?
  • SO
    Seven Ocasio
    Oct 8, 2025
    1.0
    You go through drive thru and if there’s a car in front of you, you don’t get acknowledged til they are done and passed the food out to the car in front. Then you hear order when u ready. You make it to the window and all you see is workers on their phones leaning on the counter manger holding a hole convo n joking with other employee. I even asked and spoke to her about it addressed my concerns due to I come on my break,if you go in the store you don’t get acknowledged til they done with drive thru car at a time. I laugh cause I approached them about it, and no care smh. The fact that people forget how real the struggle is or what it took them to even get the job. Customer service goes a long way. My opinion they need to start with a new crew cause apparently the ones there are there to chill n kill time while collecting change. I hope corporate takes accountability for there employees. N I’m not Even one to leave reviews, and if this Wendy’s get a good review it’s cause they did it them selves. As for me n mines will continue to leave the neg reviews til they do better.
  • LL
    L L
    Oct 5, 2025
    1.0
    DO NOT EAT HERE! YOU WILL BE SICK AS A DOG!
  • TG
    Ty Guzman
    Aug 28, 2025
    1.0
    Worst customer service ever. The light skin lady at the front counter when I came in was using profanity soon as I walked in the door

Frequently Asked Questions About Wendy's

Is Battle Creek Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.