Chipotle Mexican Grill

3.4
2330 reviews
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About

Mexican Restaurant
Chipotle Morrow Mt. Zion is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2011 Mount Zion Rd, Morrow, GA
30260, United States

Hours

Reviews

3.4
2,330 reviews
5 stars
887
4 stars
450
3 stars
263
2 stars
199
1 star
531

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for friendliness while others are criticized for rudeness and lack of engagement.

Food Quality

Inconsistent food quality reported; issues with undercooked rice, overly salty meat, and improper portion sizes.

Cleanliness

Frequent complaints about cleanliness in the dining area and food preparation areas, with reports of dirty tables and unsanitary conditions.

Staff Attitude

Several reviews highlight negative attitudes from staff, impacting the overall customer experience.

Availability of Items

Customers often report that popular menu items are frequently out of stock, leading to dissatisfaction.
  • TT
    Trice
    1 day ago
    5.0
    Out of all the Chipotle's I have been to, this was the best tasting meal I've ever had from here. I had the chicken bowl with brown rice, sautéed peppers, Pico, corn, sour cream and guacamole (i just started eating this). The young man that fixed my bowl, made it with love and he listened carefully to my order. The other two ladies were great as well. I had never tasted the Italian dressing from there and the lady next in line kept saying " I cant forget my Italian dressing" . So they let me have one. It was unexpectedly sweet and wasn't bad, just different. You should try it! Next visit, I'm getting the seasoned beef.
  • DT
    Dennis Truitt
    6 days ago
    5.0
    Great fresh toppings. Quick service
  • TB
    Timothy Bennett
    Nov 3, 2025
    2.0
    I arrived at 9:15 only to find out that they are out of all the meat except the plant base meat (still not meat) and no one was cooking more. They close at 11pm and out of meat? Doesn’t make sense. The food coolers were messy, food everywhere. Workers really don’t seem to care too much.
  • CA
    Clara Atwater
    Nov 3, 2025
    1.0
    So I walk-in at 9 o’clock…mind you they close at 11pm. There’s like 4 people sitting down and they tell me they don’t have any rice, chicken, or steak. The counter top looks disgusting. The lights are off to make it seem like no one is there and they have attitudes. If this happens once maybe they just feel short but this is their normal and my third time experiencing this. You can tell management endorses this behavior. Also they stay undercooking their rice and I always have to ask for them to change their gloves after asking them to wipe down the counter just nasty. Review finished at 9:11
  • VM
    Valentina Mockupstudios
    Oct 26, 2025
    5.0
    I’m not even kidding when I say I received the best customer service from the gentleman who was the cashier today around 1:48pm! It is so refreshing getting such pleasant greetings and treatment when spending your money in an establishment! I know one day he will make a great manager! Well done I am very pleased and just overall heading to work in now a great mood! Thank you! You were the sweetest! 😊

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Morrow Mt. Zion serve?

Chipotle Morrow Mt. Zion offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients following their 'Food with Integrity' principles.

Where is Chipotle Mexican Grill located in Morrow?

It is located at 2011 Mount Zion Rd, Clayton, Morrow, GA 30260, in the Sprint Store.