Chipotle Mexican Grill

3.4
2345 reviews
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About

Mexican Restaurant
Chipotle Morrow Mt. Zion is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2011 Mount Zion Rd, Morrow, GA
30260, United States

Hours

Reviews

3.4
2,345 reviews
5 stars
895
4 stars
451
3 stars
265
2 stars
200
1 star
534

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised individual staff members while others reported rude and unhelpful behavior.

Food Quality

Frequent complaints about food quality, including undercooked rice, burnt meat, and inconsistent portion sizes.

Cleanliness

Consistent reports of unsanitary conditions in the dining area and food preparation areas.

Availability of Items

Many customers noted that the restaurant often runs out of key ingredients, impacting their dining experience.
  • TM
    Tierra Mulholland
    5 days ago
    1.0
    Just did a pick up order and the Hispanic woman literally threw the food in my hands. This location needs better customer service. I understand being overwhelmed but being rude is not the way. I would never go back to this location to avoid an altercation !
  • SA
    Shay Alexander
    Jan 3, 2026
    3.0
    No one welcomed me in and I patiently waited for my online order to be done. The young lady who was working the online line at 7:00 pm on 1/3/26 was really rude. I came in and sat and waited patiently because I seen she was working on an order. Soon as she finished with that order I got up to tell her my name but she quickly turned around and rolled her eyes at me. So I said “let me be patient maybe she’s having a bad day.” So I waited another 5 minutes and just asked the young lady who was working at the register for a water cup while I wait then the lady who was working on the online line saw me talking to the one on the register and finally wanted to ask me my name. I gave her my name and my food was sitting right there the entire time , she gave me my good and rolled her eyes again. Sadly I was really patient nor bombarded her while she was working so for her to have an attitude with me wasn’t professional especially for someone who was being patient. I’m a manager and professionalism is truly important for any company. I always come to this chipotle because it’s right by the gym but never had an experience like this. And ordered chicken with barely none in it but had more rice and veggies more than anything. Never had this problem before
  • CI
    Crockett Investments
    Jan 1, 2026
    2.0
    If you go to this location they constantly tend to run out of product chicken, rice, etc... Plus please do not order doordash, or Uber eats from this location. Your portions will be next to nothing!
  • AD
    Anissa Daniel
    Dec 19, 2025
    5.0
    I placed an online order and arrived around 12:10 to pick it up. When I arrived, I walked to the side so I can pick my order up. I didn’t get her name, but the young lady who helped me was amazing. Her customer service was top tier as she was efficiently multi-tasking with a great attitude and all smiles. Thank you so much!
  • IH
    Isa Hinton
    Dec 19, 2025
    1.0
    This particular location is new but not kept clean. Good prep area is dirty and the tables and chairs are left dirty. Utensils are not replenished and you have to ask. Most of them do not change their gloves and go between tasks using the same gloves. The steak and chicken is always burnt and they are always low on supplies. They also charged my card twice. She told me the first tap did not go through and I tapped again looked at my card statement and it was charged the same amount twice.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Morrow Mt. Zion serve?

Chipotle Morrow Mt. Zion offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients following their 'Food with Integrity' principles.

Where is Chipotle Mexican Grill located in Morrow?

It is located at 2011 Mount Zion Rd, Clayton, Morrow, GA 30260, in the Sprint Store.