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Arby's

3.9
(1945 reviews)
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Business Details

2154 Mt Zion Pkwy, Morrow, GA
30260, United States
(770) 472-1409
http://www.arbys.com/locations/us/ga/morrow/2154-mt-zion-pkwy/store-6479
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2154 Mt Zion Pkwy, Morrow, GA
30260, United States

Hours

Reviews

3.9
1,945 reviews
5 stars
876
4 stars
477
3 stars
268
2 stars
113
1 star
211

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Food Quality

Mixed feedback on food quality; while some enjoyed fresh and hot meals, others reported cold, poorly prepared, or incorrect orders.

Wait Times

Many customers experienced long wait times, both in the drive-thru and dining area, often with little to no explanation.

Cleanliness

Some reviews praised the cleanliness of the restaurant, while others noted issues with food safety and hygiene.

Order Accuracy

Frequent complaints about incorrect orders and lack of attention to customer requests.
  • OS
    Olivo Silva
    Feb 16, 2026
    4.0
    No me gusta la comida.
  • GT
    Gio's Window Tech
    Feb 13, 2026
    1.0
    This Arby’s is so bad. The customer service is horrible half of the menu items are not even available and the guy taking the orders. He acted like he was having the worst day of his career.
  • BJ
    Bessie Bejay Jackson
    Feb 9, 2026
    1.0
    I just spent almost $30. THIS is how they are serving sandwiches..smh
  • TT
    The Truth
    Jan 31, 2026
    1.0
    Close the store down!!!! It serves no purpose to the community. The service is the worse in the world only to be matched by the food they pretend to prepare. Customers should never be treated this disputable way!!!! Shame on Arby’s for hiring such poor service members simply unacceptable!!!!! I will never go here again!!!!
  • PH
    Public Historian
    Jan 30, 2026
    3.0
    The food is typically good, warm, and fresh. Today I’m very disappointed in the wait time in the dining area. I waited 15 minutes and still no order taken.
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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