Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.
Food Temperature
A significant number of reviews mentioned receiving cold or stale food, particularly fries and burgers.
Order Accuracy
Many customers expressed frustration with incorrect orders, both in-store and through mobile orders, leading to dissatisfaction.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty floors and unclean bathrooms.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly and helpful staff, particularly during morning shifts.
IM
Isaias Medina
Nov 2, 2025
5.0
Every time I've come here the food has been fresh and crispy. Most other McDonald's I've gone to are usually old.
JR
Jeremy R
Oct 25, 2025
1.0
I see why this place has so many low reviews. Workers are rude unprofessional and can't seem to hear over their radios blaring music that I can hear over music being played in the dining area. I watched as several customers complained and had to repeat their orders to the workers in back having to yell over the music and repeating themselves serial times
BS
Brett Smith
Oct 22, 2025
1.0
Honestly you’d be better off going anywhere else, I’ve been going to this place for my entire life and it has always gotten my orders wrong, you’ll wait for 30 mins for your order and if you don’t speak up you’ll wait even longer.
MT
Matthew Thebeau
Oct 21, 2025
5.0
Passing through, so stopped in for breakfast. Staff was pleasant and as quick as they should go and got our complicated order correct! It's amazing, but can still happen in well run stores like this one.
AF
A Such Love family
Oct 13, 2025
1.0
We ordered food for our family and was there before 3 other cars and because it was their friend they served them first and we still waited patiently and asked about our order and they said they were working on it, a few minutes go by and we decided to go and check on it and as we were walking in they gave our order to that same person and they were about to leave with our order and they hurried and stopped them and got our order back and tried to give it to us and I politely asked them to remake it and they tried to say they didn’t touch it but it was already in their car. No thank you! Then they took the order and pretended like they remade it . They flipped the paper backwards and gave our order back and as we got on the road to come home everything was cold. The bad thing about it, it was the manager who handled it. Fire everyone on that shift especially the manager