Wendy's

3.5
764 reviews
Get DirectionsCallWebsite

Business Details

1117 W.Spring Street, Monroe, GA
30655, United States
(678) 635-8739
https://locations.wendys.com/united-states/ga/monroe/1117-wspring-street
GoogleFacebookInstagramTwitterTikTok

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1117 W.Spring Street, Monroe, GA
30655, United States

Hours

Reviews

3.5
764 reviews
5 stars
294
4 stars
162
3 stars
104
2 stars
53
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative customer experience.

Order Accuracy

A significant number of customers reported incorrect orders, missing items, and overall dissatisfaction with the accuracy of their orders.

Food Quality

Many customers complained about cold, stale, or poorly prepared food, with several stating they received inedible items.

Long Wait Times

Customers frequently mentioned excessively long wait times in both the drive-thru and dining areas, often with little to no communication from staff.

Cleanliness Issues

Several reviews pointed out unsanitary conditions, including dirty dining areas and concerns about food handling.
  • KM
    Kane Martin
    2 days ago
    2.0
    Mobile order submitted a few minutes before arrival No one in the drive. Immediately told to drive around. Had to exit and every road to pull around. Food took well over 13 minutes to get. Fries were bad, seemed like old oil. Had a red color. I think we the most of then away. Burgers were good. Several workers were staffed. Didn't know what the delay was. When we finally got find. There were 3 cars that were told to pull around. This was a Friday night. Maybe around 10 pmish
  • JM
    Jaha Myles
    Jan 1, 2026
    1.0
    They messed up my order and i went back and they didn’t apologize. They then went to replace it and it tasted bad, the chicken was peeling and they forgot toppings on there.
  • PW
    Penny Warren
    Dec 26, 2025
    1.0
    I am never one to write a review without First contacting the store or giving them a second chance, but honestly, this was the worst experience I’ve ever had at a fast food, and I will never return to the Wendy’s in Monroe. The manager is beyond rude, the staff is unhappy, the order was wrong in 1 million ways, the fries were cold and I had to wait an additional 10 minutes, and for the first time, my husband and I threw out the food we had purchased because it tasted so horrible. Someone should shut this place down or fire the manager or the health department should come in because the food did not taste right along with the ugliness of their customer service
  • BG
    Breanna Givan
    Dec 20, 2025
    1.0
    Pulling every car around the building to save DT times is a joke. Waiting over 20 min for a $4 meal is ridiculous. Then get the bag and its not correct.
  • MG
    Malorie Gallagher
    Dec 7, 2025
    1.0
    We waited 20 minutes in a drive through with only one car in front of us. They charged us $15 more than they should have, then refused to give us a receipt. Wouldn’t give us sauces for the chicken nuggets we ordered, and half of our order was wrong. We frequent Wendy’s, but will not be going back to this one.
Read more reviews on Google

Frequently Asked Questions About Wendy's

Is Monroe Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-through at Wendy's in Monroe, GA?

The drive-through is open daily from 6:30 AM to midnight.