Brand Certified
Wendy's
3.5(769 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
1117 W.Spring Street, Monroe, GA
30655, United States
Certified by Wendy's • Feb 22, 2026
(678) 635-8739
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/ga/monroe/1117-wspring-street
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.5
769 reviews
5 stars
296
4 stars
163
3 stars
104
2 stars
53
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and dismissive customer service, particularly from management, leading to a negative dining experience.
Order Accuracy
A significant number of customers reported incorrect orders, missing items, and a lack of accountability from staff when mistakes occurred.
Food Quality
Many customers complained about cold, stale, or poorly prepared food, with some even finding unsanitary conditions.
Long Wait Times
Customers frequently mentioned excessive wait times in the drive-thru, often exceeding 20 minutes, even with few cars ahead.
Positive Staff Interactions
Despite the overall negative feedback, some customers noted friendly and helpful staff members who provided good service.
- FSFrancisco Solera2 days ago1.0Absolutely don’t go here, the man who runs the drive thru should not be employed for a CUSTOMER SERVICE job, he is rude and mean, my wife ordered a burger no cheese because she is lactose intolerant and it came with CHEESE, I did not came back for my money because of how bad the service was, food ended up in the trash and we ended up getting McDonald’s for her since it was late and only place open.
- CKCasey KoehnFeb 13, 20262.0DIRTY
- PMPamela MorganJan 27, 20265.0Hamburgers are delicious.
- KMKane MartinJan 10, 20262.0Mobile order submitted a few minutes before arrival No one in the drive. Immediately told to drive around. Had to exit and every road to pull around. Food took well over 13 minutes to get. Fries were bad, seemed like old oil. Had a red color. I think we the most of then away. Burgers were good. Several workers were staffed. Didn't know what the delay was. When we finally got find. There were 3 cars that were told to pull around. This was a Friday night. Maybe around 10 pmish
- PWPenny WarrenDec 26, 20251.0I am never one to write a review without First contacting the store or giving them a second chance, but honestly, this was the worst experience I’ve ever had at a fast food, and I will never return to the Wendy’s in Monroe. The manager is beyond rude, the staff is unhappy, the order was wrong in 1 million ways, the fries were cold and I had to wait an additional 10 minutes, and for the first time, my husband and I threw out the food we had purchased because it tasted so horrible. Someone should shut this place down or fire the manager or the health department should come in because the food did not taste right along with the ugliness of their customer service
Frequently Asked Questions About Wendy's
Is Monroe Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-through at Wendy's in Monroe, GA?
The drive-through is open daily from 6:30 AM to midnight.
Is the Wendy's in Monroe, GA currently open?
Yes, Wendy's Monroe is open and committed to serving quality food every day.
Does Wendy's in Monroe offer breakfast?
Yes, Wendy's Monroe serves breakfast including combos, sandwiches, coffee and sides.
What payment methods does Wendy's in Monroe accept?
They accept American Express, cash, Discover, Mastercard, and Visa.
How can I order Wendy's food online for delivery or pickup?
You can order through the Wendy's app or at order.wendys.com, selecting your Monroe location.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, app, and in-restaurant posters.
How do I contact Wendy's Monroe for questions or feedback?
Call (678) 635-8739 or use the Contact page online and Customer Care hotline 888-624-8140.
What are some nearby restaurants to Wendy's Monroe that I can visit?
Nearby restaurants include Pizza Hut, Panera Bread, Papa John's Pizza, Taco Bell, and Charlie's American Buffet.
Are there nearby services or shops around Wendy's Monroe that customers might find useful?
Nearby you'll find O'Reilly Auto Parts, Hair by Whitley J, and Metro by T-Mobile for automotive, beauty, and phone needs respectively.
What nearby attractions or venues are close to Wendy's Monroe?
The Perfect Space for Events venue is nearby, ideal if you're attending or planning events before or after your visit.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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