Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,546 reviews
5 stars
429
4 stars
280
3 stars
240
2 stars
149
1 star
448
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and wrong food being served.
Service Speed
Many reviews highlighted slow service, with long wait times both in the drive-thru and inside the restaurant.
Employee Attitude
Feedback indicated a mix of positive and negative employee interactions, with some staff being friendly while others were described as rude or unprofessional.
Food Quality
Several customers complained about cold food, improperly cooked items, and overall dissatisfaction with the quality of the meals.
Management Issues
There were multiple mentions of poor management practices, including lack of accountability and ineffective handling of customer complaints.
- EPEric Pugh1 day ago1.0Ordered 30 mins before hand. Because I know they are slow. Just to get there and have to wait an additional 20. Get my order and get home. And I’m missing both of my fries to both of the meals I ordered. And the kiddos didn’t have there milks to the happy meals. 0 sauce Told wife to remind me not to go to that location again.
- KSKathia Sanchez1 day ago1.0El peor McDonald's que he visitado, tardaron más de media hora en darme un simple café y la encargada muy odiosa. Una de las trabajadoras que estaba iniciando turno fue la única que se preocupo por ayudarnos con nuestra orden.
- DJdillion jasmireNov 10, 20253.0⭐️⭐️ 2.5/5 — Mid at Best McDonald’s Experience This McDonald’s is… fine. Not terrible, not great — just sitting right there in the middle lane, coasting. The food is exactly what you’d expect if you’ve ever eaten McDonald’s before — fries that could be hot and crispy but usually arrive lukewarm, a burger that looks more tired than the person working the drive-thru, and maybe a McFlurry machine that’s either broken or “getting cleaned.” Service? Depends on the day. Sometimes they’re friendly, sometimes they hand you your bag like it owes them money. The line moves, but not fast enough to be called “fast food.” You’ll probably sit there wondering if your order got lost in the system before it finally appears. Cleanliness is hit or miss. The lobby can look decent in the morning, but by dinner rush it’s a ketchup packet graveyard. Overall, it’s the kind of McDonald’s you end up at because it’s convenient, not because it’s good. You’ll eat, you’ll shrug, and you’ll probably say, “Yeah, that was alright, I guess.” Final Verdict: If you’re hungry and nearby, it’ll do. But if there’s another McDonald’s down the road — maybe give that one a shot instead.
- SSSheila SaginarNov 7, 20254.0Fast and courteous, the men in our family love to go there for breakfast close to every day. Thank you, this is the best McDonald's in this area by far.
- SSShamusNov 5, 20251.0Sitting at the drive through getting no help. Another car drives up and they help them immediately. Then they have a crappy attitude after making me wait. For crappy food. Horrible McDonald's.
Frequently Asked Questions About McDonald's
What are the standard operating hours for McDonald's at 2025 W Spring St, Monroe, GA?
McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, 5:00 AM to 4:00 AM on Friday, and 24 hours on Saturday.
What are the delivery hours for this McDonald's location?
Delivery service operates from 5:00 AM to 12:45 AM Monday through Thursday and Sunday, 5:00 AM to 3:45 AM on Friday, and 4:00 AM to 3:45 AM on Saturday.
Is there a drive-through available at this McDonald's and what are its hours?
Yes, the location has a drive-through open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, 5:00 AM to 4:00 AM on Friday, and 24 hours on Saturday.
Can customers order food online from this McDonald's?
Yes, customers can place orders online via McDonald's official delivery website or the McDonald's app available on Apple and Android platforms.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location for customer convenience.
What are some nearby places to visit before or after dining at McDonald's on W Spring St?
Nearby places include Dunkin' for coffee and donuts, Applebee's Grill + Bar for American dining, and Shane's Rib Shack for barbecue, perfect for extending your dining experience.
Where can I find fuel and convenience stores near McDonald's on W Spring St?
Nearby fuel and convenience options include Harrys Monroe, BP, and Murphy USA gas stations, which also often offer snacks and drinks.
Are there any fitness centers near McDonald's at 2025 W Spring St?
Yes, customers can visit Monroe Fit Body Boot Camp and Anytime Fitness gyms located nearby for their fitness needs.
If I need financial services near this McDonald's, where should I go?
Nearby banking services include Bank of America and Pinnacle Bank, which provide various financial solutions.