Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
668 reviews
5 stars
298
4 stars
151
3 stars
109
2 stars
41
1 star
69
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some enjoying the ice cream and blizzards while others found the hot food sub-par or cold.
Service Issues
Multiple reviews highlighted poor customer service, including rude staff and slow service, particularly in the drive-thru.
Cleanliness
Several customers noted that the restaurant's cleanliness was lacking, with dirty tables and floors reported.
Atmosphere
The atmosphere received mixed reviews, with some finding it friendly and others describing it as chaotic and unwelcoming.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the portion sizes did not justify the cost.
- RHRobert HallNov 7, 20255.0What can you say?? Great tasting food that's not healthy for you,but I don't care!!!
- DSDallas StrongSep 16, 20251.0I tend to usually get problems from the Dairy Queen in Monroe but getting home to my food looking like this really set me off bad customer service inside looks disgusting and its always very low quality hope it shuts down and turned into something actually productive to Society
- CSChristy SmithSep 12, 20253.0This is a great place for an ice cream with the kids and family. However if your looking for a breakfast biscuit I would advise to go elsewhere.. They used to have the best biscuits in town, drive thru was always moving, and the food quality was at an all time high. Unfortunately thats just no longer the case. Be prepared to sit in drive thru, and waste your money on the breakfast food you just dont want to finish.
- JKJoshua KundlaSep 10, 20253.0The food was great. The atmosphere wasn't great but its wasn't bad. The service could have been better. It's was a sunday night it wasn't to busy but there were 7 employees behind the counter talking and cutting up while the floors and tables where covered in food and dirty
- JMJennifer MorganAug 26, 20252.0This is the second time I have stopped by to grab a milk shake to enjoy on the way home to Athens. Lord, why did I forget the first time? Poor me!!! I ordered a vanilla milkshake. How could an ice cream business get it so wrong? First it look like it had NO life at all. My first impression was, "why does it took so flat? It didn't have whipped topping either as shown in the picture". Well, I wasn't satisfied with the taste either!! I have never tasted a more flat, no taste milkshake in my life that look like an oily glop of.....I dont have words. Well, it was white at least. But, PLEASE PEOPLE GO SOMEWHERE ELSE CAUSE THIS HAS TO BE THE WORST IN TOWN. NOT HAPPY THAT I WASTED MY MONEY NOT ONCE BUT TWICE. OH WELL SHAME ON ME RIGHT.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 614 E Spring St, Monroe, GA 30655-2310, USA.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 9:30 PM.
What kind of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and DQCakes.
Does Dairy Queen Grill & Chill have amenities for families and children?
Yes, the location offers booster seats, high chairs, is family-friendly, has restrooms, and welcomes children.
Is there a drive-thru and seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has both a drive-thru and seating for dine-in customers.
Can I order from Dairy Queen Grill & Chill online or through an app?
Yes, you can order online via their pickup order URL and download the Dairy Queen app for exclusive deals.
Does Dairy Queen Grill & Chill offer free Wi-Fi to customers?
Yes, free Wi-Fi is available for customers dining in at Dairy Queen Grill & Chill.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Hunt Brothers Pizza for pizza, Sikarú Beauty Studio for spa services, and Spring Street Laundry for laundry services.
Are there automotive services close to Dairy Queen Grill & Chill?
Yes, nearby automotive services include Bulldog Tire Discounters, Bulldog Motors, Inc., and Monroe Automotive and Tire for repairs and parts.
How can the nearby BP gas station assist customers visiting Dairy Queen Grill & Chill?
The nearby BP gas station provides convenient fueling options for customers driving to Dairy Queen Grill & Chill, making it easy to stop for both gas and a meal or treat.