Customers generally enjoyed the ice cream and blizzards, but many expressed disappointment with the food quality and preparation.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and slow service, particularly in the drive-thru.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty floors and tables, contributing to a negative dining experience.
Atmosphere
The interior was described as dark and uninviting, with some customers feeling unsafe or uncomfortable during their visit.
Value for Money
Many customers felt that the prices were too high for the portion sizes and quality of food received.
TC
Tammy Crakes
5 days ago
5.0
Nice staff and good food!
RR
R Robinson
Dec 23, 2025
5.0
This location in Monroe has chocolate soft serve, yummy. The strawberry shake lacked flavor or fruit bits, very disappointing. The store was very dark inside, so no dining in.
TA
Terrill Albright
Dec 4, 2025
5.0
Love the hot fudge sundaes!
RH
Robert Hall
Nov 7, 2025
5.0
What can you say?? Great tasting food that's not healthy for you,but I don't care!!!
DS
Dallas Strong
Sep 16, 2025
1.0
I tend to usually get problems from the Dairy Queen in Monroe but getting home to my food looking like this really set me off bad customer service inside looks disgusting and its always very low quality hope it shuts down and turned into something actually productive to Society
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 614 E Spring St, Monroe, GA 30655-2310, USA.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 9:30 PM.
What kind of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and DQCakes.
Does Dairy Queen Grill & Chill have amenities for families and children?
Yes, the location offers booster seats, high chairs, is family-friendly, has restrooms, and welcomes children.
Is there a drive-thru and seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has both a drive-thru and seating for dine-in customers.
Can I order from Dairy Queen Grill & Chill online or through an app?
Yes, you can order online via their pickup order URL and download the Dairy Queen app for exclusive deals.
Does Dairy Queen Grill & Chill offer free Wi-Fi to customers?
Yes, free Wi-Fi is available for customers dining in at Dairy Queen Grill & Chill.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Hunt Brothers Pizza for pizza, Sikarú Beauty Studio for spa services, and Spring Street Laundry for laundry services.
Are there automotive services close to Dairy Queen Grill & Chill?
Yes, nearby automotive services include Bulldog Tire Discounters, Bulldog Motors, Inc., and Monroe Automotive and Tire for repairs and parts.
How can the nearby BP gas station assist customers visiting Dairy Queen Grill & Chill?
The nearby BP gas station provides convenient fueling options for customers driving to Dairy Queen Grill & Chill, making it easy to stop for both gas and a meal or treat.